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Always 1st class service from your lovely team.
Usual high standard of communication, with prompt answers to any questions or concerns. And a great choice of hotels. Everything was perfect, thank you Patrick
Even when we had issues these were handled quickly and well.
Everything went has planned
I think there needs to be clarity about added cost of seat selection at the outset. I knew about this added cost and therefore asked about it but often people don’t and have the cost added at check in ( when the better seats have often been already booked).
All good with flights, thanks
When booking a trip with multiple stops it would be good to be offered a choice of hotels so we could choose our preferred option
Have already recommended DialAFlight to our friends
Thank you once again for all your effort and expertise.
Raj fantastic as always - used you guys since 2010 - very happy customer
Overall I would say solid. Good booking of hotels and transfers. Not very helpful in arranging tours or guides. The app worked well except a couple of times doing the check-ins for Vietnam Airlines
Advice specific to our circumstances was very helpful
Thanks Jamie Theodorou.
We didn't like the Elios Hotel in HCM.
I've booked flights with Noah for many years. He's always quick to answer any questions and is a nice guy. Highly recommend.
Everything worked like clockwork
Everything went as planned.
First class service as usual
Emily Aird helped me with my booking and she was excellent! I bombarded her with lots of questions and emails and she always answered promptly, pleasantly and sorted all my queries.
Will definitely use you again and have recommended you to so many people.
No criticisms at all. First Class service from start to finish and my phone calls were answered in 2 seconds flat! Wonderful service - as promised. Would highly recommend
Have used DialAFlight in the past and been very impressed with them and their out of hours service. We have just used them again and the service has been equally as good, if not better. Tammy has been phenomenal with our once in a lifetime holiday. They are there 24/7 if you have any problems. You cannot go wrong. Highly recommend
Fantastic service, thank you so much for making a nervous traveller's journey so stress free.
Jerry has been our travel agent for the last three years and his choice of hotels and general advice have been excellent.
Competitive price and first class service.
Everything went well, good communication from DialAFlight
Todd has been brilliant as always!
Although our trip to Bali from Brisbane was not planned by yourselves can we say that Virgin Australia airlines was pretty poor. Would not recommend to your clients if a choice is available.
Michelle is the key
Always very, very helpful staff - very patient, very understanding, very great help from them.
What do Princess Cruises and Singapore share in common? Yes, the ships and the city are sexy, sleek and stunningly attractive. They each have the wow factor, look hot and are lots of fun.
Yet the answer I was looking for is that they've both turned 50 and were each celebrating in style when I boarded Sapphire Princess in Singapore in December.
In 1965, as Singapore won her independence, Princess Cruises launched with a single ship sailing around Mexico. Half a century later, Singapore has grown into a modern metropolis, while Princess is the third-largest cruise line in the world.
Singapore has plenty to offer for a pre-cruise stay, from the historic Raffles Hotel, where about 2,000 Singapore Slings are knocked back daily in the famous Long Bar, as well as served on direct Singapore Airlines flights from London.
The latest landmark, Marina Bay Sands Hotel, resembles a cruise ship sailing along the shimmering skyline. Daring to peep over the edge of its towering SkyPark 57 levels up, with its rooftop infinity pool, gives a great excuse for yet another Singapore Sling to steady nerves.
Champagne and cocktails were also flowing on board Sapphire Princess, as I was lucky enough to join a South East Asia cruise from Singapore to Thailand via Brunei and Vietnam during the cruise line's birthday week.
Celebrations included a champagne fountain and golden balloon drop - one balloon was rumoured to have a ticket for a free cruise inside. The gala dinner served commemorative dishes from the past five decades. Just when I thought I really couldn't eat any more, a bittersweet chocolate mousse was presented which was far too tempting to decline. Then coffee and sweets - well, it would have been rude not to...
It seemed that the opulent golden-domed sultan's palaces and mosques of Bandar Seri Begawan in Brunei, our first port of call, reflected the spirit of the 50th anniversary celebrations.
Our culinary journey also continued with an invitation during our organised shore excursion to enjoy afternoon tea at a local home in Kampong Ayer, the world's largest water village. Being collected by water taxi to explore the maze of houses on wooden stilts connected by bridges, I could quite understand why the residents had turned down the opportunity to live more conventionally on land.
Nha Trang, Vietnam's famous resort, also welcomed us with mile upon mile of golden beaches, though unusually during our visit, there were only brief glimpses of golden sunshine to match. But when the clouds parted, the dazzling turquoise seas and powder-white sands suddenly lit up.
At the end of our tour of mythical temples, pagodas and markets, we used the excuse of waiting for the tender queue to die down (it takes a while to ferry 2,700 passengers back to the ship), to sample the local beer 333.
It's a tradition here to serve the refreshing golden brew with ice before shouting 'Môt, hai, ba, yo!' meaning 'One, two, three, cheers!' Vietnamese and Thai are two of my favourite cuisines, so lunching on deep-fried spring rolls, pineapple rice served in the husk of the fruit, or pancakes stuffed with shrimps, pork and beansprouts and then rolled in rice paper and fresh herbs, was always going to keep me as happy (not to mention as shapely) as a laughing Buddha. So was shopping for bargains in Saigon's many outdoor markets and designer stores.
As a welcome escape from the heat and traffic chaos of each bustling port, it was nice to kick back and enjoy relaxing days at sea on our own indulgent floating palace. For perfect peace and pampering with chilled face towels, frozen mango margaritas and afternoon tea brought to your sunbed, the adults-only Sanctuary is very hard to beat.
So, too, is a deep-tissue massage at the heavenly-smelling Lotus Spa. Or watching Movies Under The Stars with popcorn and ice cream. Not to mention enjoying the sunset from your own private balcony with a glass of bubbly in hand. The Princess Patter daily update is delivered to your room and is filled with the day's activities - from dancing and shows to live music and ping-pong tournaments.
I'm proud to say that our family won a bottle of fizz in a trivia quiz, while I was just pipped at the post in the spelling bee. That almost took me back 50 years, as did dancing the night away to oldies but goldies in Skywalkers Club.
Princess's motto is 'Come Back New' and after a ten-day holiday of a lifetime, I felt regenerated, even if - admittedly - I'm now a slightly more rounded model.
First published in the Mail on Sunday - May 2016
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