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Manny was 'with us' all the way!
Thank you for the excellent help in sorting flights and then making all those changes that came along. Will be coming to you for the next trip.
Tristan organised our flights to Vietnam and all went smoothly.
Fantastic service, well done once again.
Excellent as always
Everything fine and many thanks for your help Travis
Outstanding customer service as ever. It is a pleasure dealing with you guys
Enjoyed working with the team, took the hassle away.
DialAFlight's arrangements and information provided were second to none. Brilliant service throughout
Stacey and Dexter came up trumps yet again.The second holiday we have experienced with DialAFlight and it won't be the last.
Russell who looked after us is wonderful - a true professional - and we won't hesitate to book again through him
Patrick was very helpful. I had to rebook quickly because of Coronavirus and he took all the hassle out of booking.
Excellent service as all always, thanks Alex
Everything we booked with you was absolutely perfect - highly recommend
Fraser is awesome, always books us fantastic flights.
Another fantastic trip organised by Ivor - one month travelling through south east Asia
Noah was amazing and his colleague even checked me in and booked my seat on the plane when I was having trouble doing so online. I will certainly always use DialAFlight from now on. I give 5 stars for customer service.
Would highly recommend DiaLAFlight and this is the 3rd year we have used them. Very helpful, polite and efficient. Always deliver good flights with great prices.
Dealt with Larry for our trip to Vietnam. Fantastic service. Always happy to help on my many queries but always put my mind at rest knowing it was all taken care of. Absolutely fantastic company to use and I will be recommending him to all my friends, family and being a hairdresser, all my clients!
DialAFlight ticks all the boxes. Second time we have used this company and both times we had the same travel manager, Russ. Excellent personal touch. We’re ready to book again
Next time don't sit me directly behind the screaming babies!
Everything went as planned
Fantastic service. Very professional
Oscar never fails
I think you have covered all the bases, great holiday, great customer service
We had seven flights to on our itinerary to Vietnam and Cambodia and DialAFflight did this really well. All the hotels were booked through DialAFlight and were very nice (a special mention for The Iroha Garden hotel in Phnom Penh - absolutely incredible). The holiday was a great success and this was due, in no small degree, to the attention to detail from all your staff. Thanks very much
Always helpful and professional service
Everything perfect
Great as usual
All went very smoothly and have recommended friends and family to use this company
Just across the road from my luxury beach resort I spotted a little track leading off into the countryside between some big clumps of bamboo.
So, one morning, just as the sun was rising over the South China Sea, I set off to explore. I left behind the base for my holiday in Vietnam: the extremely comfortable new five-star Nam Hai Resort. This glamorous Four Seasons beachfront hotel is a solid example of the 'new Vietnam' - a prosperous, modern and forward-looking country which has succeeded in putting the terrible dark days of war well behind it.
The town's harbour is a popular attraction
THE NEW VIETNAM
But on the other side of the busy highway, I discovered that there was another type of Vietnam… a charming, exotic and fascinating place that makes it one of today's most sought-after destinations.
I rode my hotel bike past water buffalo and storks in rice paddy fields alongside farmers working away thigh-deep in water. I pedalled through a series of ramshackle villages, where I saw huge cargoes of coconuts being transported balanced on mopeds and fishermen throwing their nets into the waterways right outside their homes.
A BIKING ADVENTURE
Amid the lush vegetation that was teeming with wildlife, I stumbled upon brightly coloured homemade shrines, where families make quirky offerings to dead ancestors - strange gifts for dead aunties and uncles, such as half finished packets of biscuits or empty drink cans.
Sunshine, palm trees, infinity pools and a white sandy private beach at Nam Hai
Later, back on the other side of the road, at the Nam Hai Resort, I could relax after my eye-boggling bike ride. It felt as if I had returned to a quite different world. An immaculately turned out waiter brought me a chilled coconut drink on a silver tray.
The Nam Hai is a sensational resort, with spa treatment rooms spread across a lake and 100 private villas under palm trees along the beach. Many villas have the luxury of their own pools but the three-tier central infinity pool at the heart of the resort means that nobody could feel short-changed. Beach lovers will also not be disappointed with a beach named by Forbes as one of the best in the world.
Staying in Nam Hai completely banishes any lingering out-of-date image of Vietnamese holidays: that it's a place for intrepid backpackers happy to rough it. For example, I took a hotel tour to the enormous citadel at Hue. I was given an English-speaking guide and we visited the emperor's palaces, fortifications and temples inside the vast walled city.
Smiling welcome: A trio of local traders pictured in central Hoi An
The Nam Hai is set about halfway up the coast, a perfect location for visiting three of the country's top attractions: Imperial Hue, the temples of My Son in the rainforest and the harbour town of Hoi An. It is also a short drive from the waterfront metropolis of Da Nang, the beautiful vivid green Annamite Mountains and the grottos, caves and temples of the Marble Mountains.
A WORLD-CLASS BEACH
And if that lot doesn't comprise a sufficiently diverse range of attractions, the resort stands right on the fabulous, spectacular Ha My beach. This is a world-class strip of clean white sand that runs for 30 miles around the bay. Ha My is so long I always seemed to have about half a mile of beach entirely to myself.
On the last night of my stay at the resort, I wanted to savour one last magical Vietnamese experience. I decided that I would go for a late swim on Ha My beach, with the waves lapping just a few steps in front of my private villa. I rushed through the palm trees, across the warm sand and into the gentle surf. The sea was 29°C - as warm as a bath.
Look out for floating house boats in Halong Bay
FINAL THOUGHTS
The sunset was turning the sky orange behind the distant jagged mountains along the western horizon. The light was rapidly fading and, quite a way out to sea, hundreds of flickering lights marked the lanterns of junk-like fishing boats bobbing in the waves. It was one of the most magical moments of my entire trip to this captivating destination.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
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