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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
I came back to DialAFlight after a few years of using price comparison sites. Jackson was most attentive and reliable, and found us a deal that was way better than anything I’d seen elsewhere!
When our Cathay Pacific flight was cancelled I spoke to Lee who could not have been more helpful. He advised there were seats to Hong Kong out of Heathrow at 8pm that night and that we should insist on getting seats reserved on there. Cathay Pacific initially advised the flight was full but when I confirmed that DialAFlight advised otherwise they changed their minds. I have been recommending DialAFlight to friends for years.
Always been more than happy with excellent service
Incredibly helpful staff. Phone answered quickly. Quick responses to emails. Very clear correspondence and instructions with regards to flights. Will recommend and use in future.
Thank you for all your help. I am new to DialAFlight and would definitely book again. Great experience.
Service that was 110%!
Perfect as always
Christian was very helpful, we will use him again.
Oliver looked after us very well and any queries we had were promptly sorted.
Patrick has been a great help from start to finish, we willl be back to book our next trip soon
Samuel did an excellent job. From initial contact to discussing options and then the final details of the booking.
Just the service I need for my travels
Fantastic service. Will be back!
A very good service.
I can say A very big THANK YOU to your staff. All very good and nice, no problems. It can't be better.
Rico is always excellent
Easiest flights I’ve ever booked and probably the most important! Fraser who was paired with us was so helpful, we even sent him an email whilst we were on our trip and he replied so quickly. Thank you so much.
Very polite and good customer care.
Very helpful out of hours service required when our return flights were delayed. Tony followed up when we returned which was a nice touch.
Not sure if you did choose the seats on the way back but a tip for you - Don't choose seats on the plane that are next to the toilets. Eating food and the smell of the toilet is not a nice journey! Apart from that we had a great time.Thank you
Good service, making travel plans easy and unambiguous. Good communications.
My consultant was brilliant and found me a deal I could not resist! Amazing booking process, follow up and when I needed to change my flight nothing was an issue
All staff were very helpful, always happy to answer any questions or queries as well as making last minute changes to our itinerary. We’ve booked numerous trips with you
Edward gave great advice and helped put together the perfect holiday. Would highly recommend
Brilliant as always
DialAFlight have once again provided us with a fantastic holiday experience. Dealing with Christian has been absolutely faultless!
Excellent. I will be in touch when I need to book my next flight.
Great holiday with numerous flights and hotels. All worked like a dream. Thank you Daryll and team for sorting and our next one to South Africa
Issues with hotel check-in at Hanoi but otherwise OK. Transfers were very good and on time.
Many thanks to Bradley for a smooth and excellent vacation. I have used DAF for many years and always recommend everyone I know to do the same.
Just across the road from my luxury beach resort I spotted a little track leading off into the countryside between some big clumps of bamboo.
So, one morning, just as the sun was rising over the South China Sea, I set off to explore. I left behind the base for my holiday in Vietnam: the extremely comfortable new five-star Nam Hai Resort. This glamorous Four Seasons beachfront hotel is a solid example of the 'new Vietnam' - a prosperous, modern and forward-looking country which has succeeded in putting the terrible dark days of war well behind it.
The town's harbour is a popular attraction
THE NEW VIETNAM
But on the other side of the busy highway, I discovered that there was another type of Vietnam… a charming, exotic and fascinating place that makes it one of today's most sought-after destinations.
I rode my hotel bike past water buffalo and storks in rice paddy fields alongside farmers working away thigh-deep in water. I pedalled through a series of ramshackle villages, where I saw huge cargoes of coconuts being transported balanced on mopeds and fishermen throwing their nets into the waterways right outside their homes.
A BIKING ADVENTURE
Amid the lush vegetation that was teeming with wildlife, I stumbled upon brightly coloured homemade shrines, where families make quirky offerings to dead ancestors - strange gifts for dead aunties and uncles, such as half finished packets of biscuits or empty drink cans.
Sunshine, palm trees, infinity pools and a white sandy private beach at Nam Hai
Later, back on the other side of the road, at the Nam Hai Resort, I could relax after my eye-boggling bike ride. It felt as if I had returned to a quite different world. An immaculately turned out waiter brought me a chilled coconut drink on a silver tray.
The Nam Hai is a sensational resort, with spa treatment rooms spread across a lake and 100 private villas under palm trees along the beach. Many villas have the luxury of their own pools but the three-tier central infinity pool at the heart of the resort means that nobody could feel short-changed. Beach lovers will also not be disappointed with a beach named by Forbes as one of the best in the world.
Staying in Nam Hai completely banishes any lingering out-of-date image of Vietnamese holidays: that it's a place for intrepid backpackers happy to rough it. For example, I took a hotel tour to the enormous citadel at Hue. I was given an English-speaking guide and we visited the emperor's palaces, fortifications and temples inside the vast walled city.
Smiling welcome: A trio of local traders pictured in central Hoi An
The Nam Hai is set about halfway up the coast, a perfect location for visiting three of the country's top attractions: Imperial Hue, the temples of My Son in the rainforest and the harbour town of Hoi An. It is also a short drive from the waterfront metropolis of Da Nang, the beautiful vivid green Annamite Mountains and the grottos, caves and temples of the Marble Mountains.
A WORLD-CLASS BEACH
And if that lot doesn't comprise a sufficiently diverse range of attractions, the resort stands right on the fabulous, spectacular Ha My beach. This is a world-class strip of clean white sand that runs for 30 miles around the bay. Ha My is so long I always seemed to have about half a mile of beach entirely to myself.
On the last night of my stay at the resort, I wanted to savour one last magical Vietnamese experience. I decided that I would go for a late swim on Ha My beach, with the waves lapping just a few steps in front of my private villa. I rushed through the palm trees, across the warm sand and into the gentle surf. The sea was 29°C - as warm as a bath.
Look out for floating house boats in Halong Bay
FINAL THOUGHTS
The sunset was turning the sky orange behind the distant jagged mountains along the western horizon. The light was rapidly fading and, quite a way out to sea, hundreds of flickering lights marked the lanterns of junk-like fishing boats bobbing in the waves. It was one of the most magical moments of my entire trip to this captivating destination.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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