Everything went very well. Our booking for La Belle Vie Hotel in Hanoi was changed on arrival to the new Hotel Jardin, an excellent 5-star hotel in the same street. I can certainly recommend it.
It has been fab trip, made so much better by the very competitive quote for the whole package. Travel manager was there every time to answer any questions and provided us with quotes for a possible change in the itinerary
Istanbul's new airport is a nightmare - long walk to get to departure gates, many people missing flights. They need a transport system like they have in Paris CDG. I will never fly via Istanbul again. Not your fault but you need to be aware
Great service - flight seats were where I asked
Amazing holiday - everything was perfect. Lily put this holiday together for us ( our 5th holiday booked with her) and will certainly be contacting her in the future
Thanks to Sam and Neil for arranging and keeping in touch
I like the personal service offered.
Joel was very helpful and all the flights were as planned and baby seats were all booked making the flights very easy.
Very helpful at all times.
Chris arranged everything superbly and I really appreciate the speed and simplicity of telephone communication with your office. No messing with pre-recorded answering systems.
Christian in the Manchester office provided excellent service and booked great flights- as always.
Your staff are superb. Every time they speak to you they know everything about your travel plans and you feel like their only customer
I came back to DialAFlight after a few years of using price comparison sites. Jackson was most attentive and reliable, and found us a deal that was way better than anything I’d seen elsewhere!
When our Cathay Pacific flight was cancelled I spoke to Lee who could not have been more helpful. He advised there were seats to Hong Kong out of Heathrow at 8pm that night and that we should insist on getting seats reserved on there. Cathay Pacific initially advised the flight was full but when I confirmed that DialAFlight advised otherwise they changed their minds. I have been recommending DialAFlight to friends for years.
Always been more than happy with excellent service
Incredibly helpful staff. Phone answered quickly. Quick responses to emails. Very clear correspondence and instructions with regards to flights. Will recommend and use in future.
Thank you for all your help. I am new to DialAFlight and would definitely book again. Great experience.
Service that was 110%!
Perfect as always
Christian was very helpful, we will use him again.
Oliver looked after us very well and any queries we had were promptly sorted.
Patrick has been a great help from start to finish, we willl be back to book our next trip soon
Samuel did an excellent job. From initial contact to discussing options and then the final details of the booking.
Just the service I need for my travels
Fantastic service. Will be back!
A very good service.
I can say A very big THANK YOU to your staff. All very good and nice, no problems. It can't be better.
Rico is always excellent
Easiest flights I’ve ever booked and probably the most important! Fraser who was paired with us was so helpful, we even sent him an email whilst we were on our trip and he replied so quickly. Thank you so much.
Very polite and good customer care.
Just across the road from my luxury beach resort I spotted a little track leading off into the countryside between some big clumps of bamboo.
So, one morning, just as the sun was rising over the South China Sea, I set off to explore. I left behind the base for my holiday in Vietnam: the extremely comfortable new five-star Nam Hai Resort. This glamorous Four Seasons beachfront hotel is a solid example of the 'new Vietnam' - a prosperous, modern and forward-looking country which has succeeded in putting the terrible dark days of war well behind it.
THE NEW VIETNAM
But on the other side of the busy highway, I discovered that there was another type of Vietnam… a charming, exotic and fascinating place that makes it one of today's most sought-after destinations.
I rode my hotel bike past water buffalo and storks in rice paddy fields alongside farmers working away thigh-deep in water. I pedalled through a series of ramshackle villages, where I saw huge cargoes of coconuts being transported balanced on mopeds and fishermen throwing their nets into the waterways right outside their homes.
A BIKING ADVENTURE
Amid the lush vegetation that was teeming with wildlife, I stumbled upon brightly coloured homemade shrines, where families make quirky offerings to dead ancestors - strange gifts for dead aunties and uncles, such as half finished packets of biscuits or empty drink cans.
Later, back on the other side of the road, at the Nam Hai Resort, I could relax after my eye-boggling bike ride. It felt as if I had returned to a quite different world. An immaculately turned out waiter brought me a chilled coconut drink on a silver tray.
The Nam Hai is a sensational resort, with spa treatment rooms spread across a lake and 100 private villas under palm trees along the beach. Many villas have the luxury of their own pools but the three-tier central infinity pool at the heart of the resort means that nobody could feel short-changed. Beach lovers will also not be disappointed with a beach named by Forbes as one of the best in the world.
Staying in Nam Hai completely banishes any lingering out-of-date image of Vietnamese holidays: that it's a place for intrepid backpackers happy to rough it. For example, I took a hotel tour to the enormous citadel at Hue. I was given an English-speaking guide and we visited the emperor's palaces, fortifications and temples inside the vast walled city.
The Nam Hai is set about halfway up the coast, a perfect location for visiting three of the country's top attractions: Imperial Hue, the temples of My Son in the rainforest and the harbour town of Hoi An. It is also a short drive from the waterfront metropolis of Da Nang, the beautiful vivid green Annamite Mountains and the grottos, caves and temples of the Marble Mountains.
A WORLD-CLASS BEACH
And if that lot doesn't comprise a sufficiently diverse range of attractions, the resort stands right on the fabulous, spectacular Ha My beach. This is a world-class strip of clean white sand that runs for 30 miles around the bay. Ha My is so long I always seemed to have about half a mile of beach entirely to myself.
On the last night of my stay at the resort, I wanted to savour one last magical Vietnamese experience. I decided that I would go for a late swim on Ha My beach, with the waves lapping just a few steps in front of my private villa. I rushed through the palm trees, across the warm sand and into the gentle surf. The sea was 29°C - as warm as a bath.
The sunset was turning the sky orange behind the distant jagged mountains along the western horizon. The light was rapidly fading and, quite a way out to sea, hundreds of flickering lights marked the lanterns of junk-like fishing boats bobbing in the waves. It was one of the most magical moments of my entire trip to this captivating destination.
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