Very helpful
DialAFlight were on hand to help book last minute flights I needed as part of my multi-country trip. They provided all the information to make everything go smoothly.
Great trip with good guides and drivers meeting us promptly at each location. Hotels were all good except for the hotel in Ho Tram
Should have trusted Simon on the transfer time needed...
I always book through Riley - he has always been most efficient, patient, and helpful with any questions. However, when he hasn't been available his colleagues have always been equally courteous, helpful, and polite, and as long as this service is maintained I will continue to book through DialAFlight.
Excellent service as ever!
I’m very happy with the help and advice I got from Michael. My flights went to plan. I will definitely use DialAFlight again.
Lee Coughtrey gives a 5 star service
Excellent personal service
Brilliant customer service
I meet a lot of people in my volunteering work abroad and we always ask who they book the flights with for comparison. DialAFlight are aways mentioned so again I'm happy and sticking with your company for future flights
Very friendly staff and great customer care. I felt if anything had gone wrong with my flights I could ask for help.
Roy Copeland was very helpful in sorting out my travel. Many thanks to him and DialAFlight
Everything was beyond our expectations.
Very helpful. No problems.
A little disappointed on the hotel choice. Said city view deluxe. The room was very basic with plastic shower hose on tap
As always Fergus and colleagues organised our trip to Vietnam and Australia perfectly. It was seamless.
Still able to assist me when I was in Vietnam. Excellent service
Nicholas Brew was outstanding - from the first phone call I made to a last minute flight change from the Vietnamese airline he was able to make this very important trip to meet long lost family an absolute delight. I literally cannot speak highly enough of him and think everyone needs a Nicholas! DialAFlight is an unexpected revelation to me even after 40 years of independent travel!
Fantastic holiday arranged for us by Travis
Jerry is always helpful
Glen was more than helpful with advice and options. I would and do recommend
Bradley and team excellent as ever. I always use DialAFlight you can't go wrong.
Fantastic helpful service. Like you have done over the last 15 years
Vinnie as always planned the trip perfectly.
Fantastic from start to finish, many thanks to Shelley and the team!
Travel plans were made very easy thanks to Jordan Fell
Philippa was excellent as always. Great using her and always a big help.
You created the most perfect trip possible on our first visit to Vietnam. The tour, especially, was perfect and we got to see things we wouldn't have done otherwise in Hanoi and Hoi An. The only "miss" was the luxury hotel in Cam Ranh - which was stunning, and with beds that were like floating on a cloud - but we were very far from anything and had to use their restaurants, charging UK prices. Overall you saved me days of angst trying to put my own trip together and came up trumps for our holiday.
Wonderful service, very helpful and very patient staff. It can't be better. All excellent.
In hindsight, spending my first afternoon in Vietnam pounding the busy city streets, visiting every incense-filled pagoda and finishing at the heaving Ben Thanh market in Ho Chi Minh City was a baptism by fire on my first day.
I can’t deny it was a relief when I returned, footsore and weary, to my hotel, the Park Hyatt Saigon - an oasis in that buzzing city.
Huge bouquets of flowers and dazzling chandeliers greeted me in the cool lobby while the luxurious French colonial style rooms featured delightful white wooden shutters and a superbly soft carpet tastefully decorated with a bird motif.
When I woke next morning in the vast and very comfortable bed and delightfully appointed and furnished room I found the whole place exuded relaxation – a feeling that was ramped up when a tiny Vietnamese woman arrived for my massage. She used her knees, elbows and hands to pummel my back. It really was an excellent massage, vigorous but highly relaxing and diffusing knots of tension I hadn't realised I had.
Dinner at the Park Hyatt proved mouthwatering, with salmon tartare, pomello salad, pork with prawn crackers and bread with anchovy tapenade. This was followed by succulent Australian wagyu steak, with puréed potatoes, sweetcorn and asparagus.
Breakfast was also divine and I couldn’t get enough of the buttery croissants and yoghurt with figs.
When the time came to haul myself away from the luxury of the Park Hyatt, and bid farewell to Ho Chi Minh City, I made my way south to the Mekong Delta - a vast maze of rivers, swamps and rice paddies.
I stayed in the city of Can Tho where an absolute must is the floating market which sees traders take to their boats and sell their wares from the middle of the river.
Huge mountains of melons, pineapples and gourds filled the boats while sellers cried out to anyone passing by what they had to offer. Others busied themselves with weighing the fruit or sprucing up their boat with a fresh lick of paint. Some stall holders simply lazed aboard their vessel, gossiping with friends.
The Victoria Can Tho Resort organised the morning’s river tour. Just like the Park Hyatt this hotel was decorated in a colonial style. A bowl of exotic fruits welcomed me upon my arrival, many of which I couldn’t begin to name.
The room looked onto the huge swimming pool in the courtyard below, the fourth ‘wall’ of which was lined with towering palm trees, providing privacy from the gardens and river beyond.
If it’s real escapism you’re after in Vietnam, the island of Phu Quoc is where you want to be – and it’s just a very quick plane ride away.
It boasts breathtaking white sand beaches, a wonderfully temperate sea and dense, tropical jungle – not to mention its world-famous fish sauce.
It’s no wonder that many an A list celebrity including Brad Pitt and Angelina Jolie have been drawn to the island’s serene and sparkling shores which offer privacy from the outside world.
I stayed at the divine La Veranda which is right on the sea-front. It feels secluded and peaceful in the resort itself, but venture onto the beach and you'll see bars and eateries up and down the sands blaring out music and attracting relaxed backpackers cradling tumblers of beer, the water lapping at their toes.
La Veranda’s delightful terrace, shaded by palm trees, offered a brilliant view of the picture-postcard seascape, while at night waiters brought out huge flaming torches to light up the restaurant tables set out on the sand.
Before dinner I took a swim in the blue, blue sea and was delighted when the most amazing sunset began to form on the horizon, the sky filled with reds and orange gold.
My trip may have started with a hectic whirl of activity, but this haven of peace and quiet highlighted the incredible contrasts that Vietnam offers.
First published in the Mail Online - October 2017
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