What 2182 customers think of DialAFlight customer service

Fantastic

Eric was very professional and helpful. I would certainly use DialAflight again.

I have used DialAflight twice - Great company and nothing is to much trouble will defiantly use again

Always get good advice and service.

Used before and will keep using - fair prices

Fab service all the way - thank you Jordan Will certainly use DialAFlight again without any hesitation

Really helpful and made everything easy from start to finish.

The only problem was that Malaysian Airlines are not sure what a vegan meal is. But as usual DialAFlight provided exemplary service and I will always use them. Highly recommended.

Robert had great customer service skills. Friendly, helpful and informative. Everything happened as he outlined. I did not have any problems but felt confident the after sales care would have been there should any complications arise.

Edward Brown is a top bloke - very helpful.

Sadie did an excellent job and even did our group's Australian visa. I would highly recommend Sadie to anyone going longhaul

Many thanks to Lucas and his staff for all their help and advice

Everything was so easy. Sally did everything and explained things that I was not understanding. I had to change flight twice but again all so easy and not having to worry about anything

This is without a doubt the best company for your travel. Only one thing. We got cheap flight to Oz but apparently with our ticket we could book our seats for free only 24 hours before the flight, rather than usual 48 hours.

Friendly, reliable and efficient - as always. Thanks, Stacey.

All went well, like clockwork. Thanks.

Piers was excellent, and very patient with my booking.

Thanks for the recommendation of the BA flight. At around £200 less than my usually preferred flights, it made up for the slightly "no frills " approach. The choice of entertainment was excellent and food was fine, especially the Gordon Ramsay extra.

Oliver was fantastic at giving support and advice leading up to our trip. He made the whole process really easy for us and was easy to contact. Great service and will definitely book with DialAFlight again.

We will use you again, excellent service.

Would definitely use DialAFlight again.

Brill trip and brill staff, thanks

Qatar staff were excellent

Great service as usual.

We will not fly with Virgin Australia again. Not a good experience, particularly when they did a late cancellation of our flight from Perth to Sydney. This resulted in us having to pick up all our bags and stay overnight in Sydney.

I would not travel without consulting Glen at DialAFlight.

I think it is important to remind your clients if they need a visa for a county they are visiting. This oversight cost us dearly and could have been easily avoided

Thanks Ronnie. All went well

Marco is so reliable and gets it done!

Although I didn't make use of it, appreciated the contact made by your advisers just before we departed on our trip. Everything worked out just fine.

BESPOKE FLY DRIVE TOURS TO Sydney

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Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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