Thanks so much to William and Neil for organising my visa and choosing my seats!
Brilliant communication and everything worked out brilliantly.
More info about how to collect the voucher at Singapore airport. Couldn't find anyone on the way but did find out how on the way back. Consequently missed out on S$40 off a bottle of whisky for my mum. Also, you can't use the voucher for drinks/food.
Cody was great
Always fab service
Lucy was excellent as were others I dealt with. Really made the holiday trouble free and a great experience. Being able to email after the initial calls was particularly helpful and much easier than calling.
Ted was extremely efficient and made the process very easy
Thank you Hayley. Great service once again.
Can't praise my experience with DialAFlight any higher, you are truly amazing! My long flight to Oz which was completely tailored to my needs was hassle free and plain sailing. I had nothing to do but follow your simple guidance. Thank you so much for being true to your word.
We were not able to pre book our seats, other than that all went brilliantly.
Enjoy the personal touch
Ross was very helpful throughout
Everything went really well - a big thank you to Brian who is amazing and wouldn’t use anyone else.
Lucas found me an overnight stop at the airport for half the normal price. It was great, perfect for me, no luggage, good bed and shower and right in the airport - magic!
Excellent as always
Another trip and another great level of service from Sally and Harry
Eric has been my personal travel manager for years. He is great and I have recommended DialAFlight based on his personal attention.
Harry gave great service with contact at the right times and follow up -couldn't ask for a better service
The guys at this company are all amazing!
Thank you so much for all your help.
Very helpful staff and good service
It was great to have the mobile app which helped everything run like clockwork. Will not hesitate to recommend or use every time we need to fly. Customer service second to none. It was reassuring to be able to speak to a person 24 hours a day if needed, which we didn't need thankfully!
Found an amazing price and helped with advice - even called us before we left to ask if they could do anything more. Very approachable and saved us £3000 by tweaking the plan slightly. We had the best time and they were the only company to come back to me when it was the best time to book. 100% recommend
After so many years of flying with your help to Australia, I may one day be promoted to business class?
I always use you as I'm totally satisfied with your service
Great service by James and team
Kept me informed at all times - also a nice courtesy call before I left
Fantastic service and reliable.
All of your agents were very helpful and informative every time I rang
Brilliant service and communication. On the app you can’t always check In and have to go direct to the airline website.
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five
days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding.
I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short.
We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
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