Your calls always answered within 5 rings.
Thank you to Ian. He sorted out our return seats and they were perfect.
Excellent as always. Flights good and accommodation perfect
Everything went to plan - thank you
Cathay Pacific were excellent, apart from the ground staff at Heathrow. The flights were great and the premium seating very good.
Nick Beattie and his team were excellent .. the dead kangaroo and the tree in Handorff SA were a different matter. But that's another story.
All good - Michael did an excellent job for us
Although journey long and tiring the arrangements made by DialAFlight were excellent. All 6 flights were as expected and all airport pick up arrangements on time so as a lone elderly traveller I was very satisfied
The whole tour ran exceptionally well. DialAFlight was there at the end of an email to support me with any issues that might arise, which as a lone traveller of a certain age was essential.
Qatar Airways good. Big thanks to Dennis
Vernon recommended Thai for my Australian flights and they were superb. Have used you several times over recent years and will continue to do so.
Always use for my flights
Your suggestion as to which hotel to stay in Singapore was excellent (Park Royal Marina Bay). Thanks to Les for arranging another successful trip
We should have paid in full earlier to book window seats together. The airport assistance was a bit hit and miss but Singapore transfer to our London flight was brilliant. Thank you for all your help and so good to speak to a real person! Keep up the good work.
Melbourne hotel disappointing but all others great
Nicholas Brew has been brilliant. He has now organised 3 trips for us
Thank you, you were so kind and helpful. Nicki was amazing. We will certainly mention you to all our friends. We had a great holiday in Australia
Fabulous service as ever from Ben Till. Great flights and great seats. So well organised
All flights and transfers worked out as planned, and car hire too. Would recommend, no problem!
Stevi Bourke was so helpful. Highly recommended for any future trips.
Amy went out of her way to ensure everything went well for our trip.
Owen made everything very easy. He was informative and checked in with me until the day before I left to confirm that I had a visa etc. Excellent service
Thank you for your attention and excellent service
Very good service and very efficient as I needed to extend my flight and this was quite straightforward
Sebastian is always very helpful. We have dealt with him several times.
My wife and I are delighted with the help provided by Steven Merralls. He patiently guided us through the planning for the trip and the bookings. Our plans worked out perfectly and we had the reassurance that if we had encountered a problem that we could contact DialAFlight for help.
Brody went above and beyond. Incredibly nice guy, excellent service.
Amazing service from Freddie - easy to deal with and he came up with the best flight solutions for me as he really looked at all the options. 10 out of 10
Good advice on flight options. Easy check in experience. All flights on time and BA was the best choice for us. Many thanks.
Owen has always been a pleasure to assist and every trip has been organised perfectly. I have recommended DialAFlight to so many friends and family.
Nicki was amazing as usual. We’ve booked through DAF for the last 15 years and simply wouldn’t use any other outlet to book our longhaul flights. Their knowledge of the aircraft, stopovers and carriers is exceptional.
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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