You've made organising our longhaul trips stress free with excellent service and ongoing communications. You have served us well for years and would not consider using anyone else.
Dale and Colin were extremely helpful and very patient as I had many queries and worries as I was travelling alone. So a very big thank you to them both for their understanding
Efficient and nice people to deal with.
Thanks to Roy for organising our accommodation and transfers for Singapore, Sydney and Hong Kong. All went really well without a hitch.
This is the second time we have used DialAFlightt and we are delighted. Everything ran like clockwork again. Amy is amazing and so helpful and nothing is too much trouble. We wouldn't go any where else.
Great service in identifying suitable flights to match our itinerary.
We had a wonderful flight and everything DialAFlight arranged was perfect. I will definitely book with DialAFlight again.
We had a wonderful trip
As usual, great service
Jordan and Wayne were outstanding as usual. This was my sixth trip to Oz. Jordan always sorts out my visas and always gives me a good deal. Would highly recommend.
As always, great service and competitive prices
Flight information given to me was spot on. Flown with various airlines and can see why Qatar are winning all the prizes.
We received an excellent personal service from your company. We even received a courtesy call to wish us a happy holiday from Stan. Thank you for all you have done to make our holiday stress free and memorable.
Excellent as always, 5* service
Fabulous service again, excellent
I had great service from start to finish. Very lovely guys who dealt with my booking. Will definitely use your company again when I fly to Australia in 2021.
As always Debbie, Glen and the team delivered excellent service,would never use anyone else
Good service, helpful staff who ate easy to contact
Always willing to go the extra mile. I’m very happy I can put my trust in excellent customer service.
Always helpful at the end of the phone.
Really nice to feel valued as a customer - quite rare these days. I've lost count of the number of times I've booked flights to Australia with you since 2005, always great service. Thanks
The whole trip over 28 days was tremendous thanks to Reid and his team
Absolutely fantastic from booking until we arrived back home
Nothing was too mnuch trouble for Harvey and staff.
It's such a lovely way to make travel arrangements. Gavin spoke to me all the way through the process discussing different ideas
Excellent service from Leah.
Worth paying for a first class service
Brilliant, all of it! Itinerary matched event. Digital prompts were timely. Quality hotels and great support from DialAFlight whilst away.
Tyler gave us great advice and then delivered everything he said.
Absolutely no problems and many thanks for all your help especially to Annabelle who guided me though everything.
It's a sun-drenched morning at the East Perth Terminal and the Indian Pacific train gleams brightly beyond the cool shadows of the station. Two dozen stainless-steel carriages stretch along the boomerang-shaped platform.
Our coaches, dating from the late 1960s and early 1970s, were built in New South Wales by Commonwealth Engineering, which received a licence for the sleek, bullet-like design from Budd, a metal-fabricating company in Philadelphia.
I know this because John Brinkley, one of three train managers on the 1,860ft-long Indian Pacific (it travels from the Indian Ocean to the Pacific Ocean), is on hand to answer any questions. He also points guests towards their carriage for our 2,700-mile journey.
We are departing Perth on a Sunday at 11.55am, and are due to arrive in Sydney on Wednesday at 11.07am.
I'm travelling in gold class for two nights (sleeper cabins and a lounge with free drinks, plus free meals in a smart dining carriage) followed by a night in red (reclining seats and a cafe where you have to pay). There's also platinum class - comfortable cabins with double beds, a swanky dining carriage, and a free cocktail bar. Brinkley tells me the train hit a camel on the way from Sydney to Perth a couple of days ago. 'There was damage to the loco - we had to repair an air pipe. We blow animal whistles and the horn, but it still happens. Kangaroos keep out of the way generally. Kangaroos are pretty smart.'
We roll out of Perth and into the parched countryside with gum trees, shrubs and orange-tinged soil. After dumping my bag in my cabin, I go to the gold-class lounge to meet my fellow travellers. Many are sitting in burgundy leather armchairs and banquettes drinking Crown lager and glasses of Australian wine, while conversations range from Chinese investment in Hunter Valley coal mines to the quality of the train's gin (deemed top-notch).
It's a jolly train. Meals are substantial: three courses, served in booths separated by frosted-glass partitions.
We stop at Kalgoorlie (population: 31,000) at 10.45pm. Coaches take us past darkened sights including a vast working mine; gold was discovered here in 1893. The town has a frontier feel. A guide points out a Woolworths that has the biggest takings in Australia (gold miners have plenty of cash to spend).
I sleep well, to the rhythm of the tracks, and wake to see copper-gold light illuminating wispy clouds above gum trees and dried-out river beds.By mid-morning, the Indian Pacific draws to a halt at Cook (population: four) and I spot a sign saying: 'If you're crook, come to Cook, Queen City of the Nullarbor.' Crook, of course, is slang for 'ill' in Australia, while the Nullarbor Plain is a region that boasts a wild and rugged landscape. A 297-mile section of track running through it is the world's longest straight stretch. Cook is an outpost of rundown buildings. However, it's a good place to stretch our legs.
Early next morning we pull into Adelaide, and passengers join coach tours of the South Australian city. We are taken to Mount Lofty, though it's shrouded in cloud. We see the Adelaide Oval, where there's a statue of cricket legend Sir Don Bradman.
Back at Adelaide Parklands Terminal I buy a battery-powered beer-bottle cooler that makes train sounds when lifted.
Now I have to switch to red class, towards the front of the train. It comprises 48 seats that look as though they belong in a plane's business-class, but filled with backpackers and retirees.
Our duty manager recommends the breakfasts that he personally cooks. 'I've had phone calls from Gordon Ramsay and Jamie Oliver saying, "I've heard about your breakfasts". I reply, "No, I can't come to work for you. I want the twenty bucks an hour Great Southern Rail is paying me".' Not far out of Adelaide, I glimpse my first and only kangaroos, far in the distance. I also spot an eagle high above.
That evening we reach Broken Hill, a lead and zinc mining town, and I make my way to the Palace Hotel. The venue featured in the 1994 film The Adventures Of Priscilla, Queen Of The Desert, about the unlikely subject of drag queens in the Outback.
I discover a reception area with bright murals, stuffed birds and cabinets displaying leopard-print high heels. On the wall is an advert for the Broken Heel Festival. Its motto? 'Life in the Outback is never a drag.' Back on the train, we clatter through the night and wake to see cows munching grass in the foothills of the Blue Mountains. I eat our carriage manager's Gordon Ramsay-quality breakfast and sit back as we snake into Sydney's Grand Central station. We're a mere 13 minutes late - not bad when you've just covered 2,700 miles.
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