020·7962·9933
Great flights. Malaysian are excellent.
DialAFlight provided an excellent service for my recent trip both in booking the trip initially and then in making adjustments as airlines started to close down operations. Importantly they were there to give good advice when it looked like I would be stuck in Australia. The 24 hr helpline was brilliant and very reassuring under difficult circumstances. I was recommended to use DialAFlight and in turn I will now thoroughly do the same to all my contacts. Thanks to all the excellent staff working at this difficult time.
As the impact of the Coronavirus started to take its toll worldwide, Stephen contacted me to offer an earlier or later departure window from Australia. I was on a family visit and his speedy intervention was much appreciated.
Our return flight from Sydney to Singapore was cancelled due to Covid 19. Joey worked hard to contact Singapore Airlines and make sure we got home safely. Thank you.
I am very grateful to Elliot and his colleague for getting me back to the UK early due to the current situation with Covid 19. I can't thank them enough - my flights went very well.
Cannot thank Francis and the other staff who helped getting us home from Australia on Sunday. 5 star service once again
We made it back just in time - Cathay Pacific staff were excellent and will fly with them again.
Thank you for your help not only whilst booking my trip but the communications, reminders and personal contact afterwards
It was so comforting to know that you guys were there if we ran in to problems returning from Australia
Colin and his team have been great with arranging flights we want and any problems are not too much trouble for them to sort out. So a big thanks to all at your company. Hope you can get through these bad times.
Russell was so helpful to us in the organisation of our trip. When we wanted to reroute home to avoid Hong Kong due to Covid-19 and return via Perth, he sorted our flights and accommodation quickly. Always at the end of an email and phone DialAFlight was great to use. Staff friendly and helpful and if we ever get away again(!) we will certainly use them.
First class service, thank you
I had to change my flights last minute due to the corona virus outbreak. Tommy did a great job to ensure I could get home
I love the helpful friendly staff who always remember me and know exactly what I need.
Brilliant out of hours support and flights changed with no hassle. Well done
Thanks for recommending Mum booked assistance along her journey. This worked really well, particularly at Dubai on the outward journey and made her transfer there much easier.
Our trip was affected by the Corona Virus and the team did an incredible job at getting us re-routed and home quickly and safely. Always sensational service from Damian
When I rang needing to get home quickly as my husband was ill, Jonathan had taken my call and in 6 minutes rang me in Australia saying it was all sorted. I am so grateful. A long worrying journey home but I made the best decision to come back.
Many thanks once again to Frank for arranging our flights to Australia. My niece and I had a fantastic holiday. First class service from DialAFlight again.
I wasn't that impressed with Cathay Pacific so hopefully if I make that long trip again I will use one of the middle Eastern airlines
Everything fine but planes with lots of empty seats - hope they can keep going OK.
Wonderful service. I wouldn't go anywhere else.
I was so impressed with the way I was kept informed of coronavirus updates immediately prior to my first flight (when the NZ authorities commenced quarantining arrivals from China). The travel manager phoned me to explain the situation. When Cathay Pacific cancelled my return flight from HK to LGW I was kept informed and within a short time the flight was rebooked HK to LHR. Very impressed.
Very good customer service - will book again
A special mention and big thanks to Kelly for all her invaluable help. I shall be back for more.
Qantas return flight cancelled by text and were too far away to make new one - 2 hour wait time when I phoned them. Phoned your emergency helpline who were able to secure seats on following day's direct flight. Brilliant service. Made us realise advantage of booking through you rather than directly online!
Everything you did was perfect.
Very obliging and easy to deal with - would use them again.
People I dealt with were very helpful. Great service
Good service and good problem resolution, certainly use you guys again.
You're flying half-way round the world to get to Australia so you need at least a couple of months for a proper crack at seeing it, right?
Wrong. It's possible to get a real taste of the country and see lots of sights in a fortnight if you know how.
3 nights in Sydney
Jump on a ferry at Circular Quay for a view of the city from the water - the Darling Harbour ferry takes you under the Harbour Bridge and round the Opera House.
On a four-and-a-half-hour trip with Sensational Sydney Cruises our skipper Margie pointed out celebrity dwellings, from Russell Crowe's house to the place that Nicole Kidman and Tom Cruise used to own. The cruise included a stellar three-course lunch, with time to swim too.
Watch ant-like figures climbing Sydney Harbour Bridge and debate whether you've a head for heights. You also get a great (and much cheaper) view from the Sydney Tower.
Don't just take pictures of the Opera House - you need to go inside. Whether or not you take in a performance, it's worth doing a backstage tour - we were lucky enough to see a rehearsal of the Australian Ballet.
Stretch your legs with a free guided walk through the Royal Botanic Gardens or just walk to Mrs Macquarie's chair, a sandstone rock cut into the shape of a bench by convicts in 1810 for the wife of the governor of New South Wales.
Sydney's most famous beach is Bondi. But Manly is my pick - hire bikes to ride along the pine tree-lined beach and enjoy barramundi and chips.
Ovolo 1888 Darling Harbour hotel is a converted wool store with bright furnishings, modern art and exposed brick walls.
3 nights in the Blue Mountains
Its blue haze created by sunlight on droplets of eucalyptus oil from millions of trees, this mountain range is two hours west of Sydney. The scenery is epic, with sandstone cliffs, waterfalls and hidden canyons - and you can ride the world's steepest passenger railway, with 64-degree inclines.
3 nights on the Great Barrier Reef
It's not easy deciding on the best place to see the world's largest coral reef system, stretching more than 2,300km, with 900 islands, especially with warnings of large areas being affected by coral bleaching and mass tourism.
For serious divers, Cairns in Queensland is the gateway to the best of the reef, reached on live-onboard boats - there are day trips from Cairns, but transfers are lengthy.
>Marine biologist Sue took us for a fascinating reef walk armed with sea periscopes for viewing the amazing sea-life - with zillions of sardine-like fish swarming round us.
Best of all was the channel by a shipwreck, which you can swim in. Here we spotted eight massive rays lying in the sand, one with half-a-dozen small sharks on its back, as well as black-tipped reef sharks, green turtles and a rare loggerhead turtle.
2-3 nights at The Red Centre
It's essential to visit the iconic Uluru, a massive monolith rising 1,142ft above the desert floor, with a six-mile girth. There are many ways to view the rock from the 15km trail at its base - walk, cycle, ride a Segway, or even roar round on a Harley Davidson.
You can also fly over it - and you get great views just flying into Ayers Rock airport, with direct flights from Cairns, Sydney, Melbourne and Brisbane.
Just don't climb up it because it's sacred to the Aborigines - that will soon be officially banned.
We visited the spot where the first man known to climb the rock ascended in 1873, saw the Mutitjulu cave, with its atmospheric rock art, and touched and listened to the rock (some say they can feel vibrations or a sense of deep emotion).
If you want to explore the nearby spectacular domed rock formations of Kata Tjuta - it's worth doing - you need to add a night to your stay. And there's no better finale to your trip than Uluru sunsets, when the iron oxide in the sandstone glows best.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
