Fantastic service. Couldn’t have asked for anything more. Informative, helpful and Patrick and Liam went the extra mile on the customer service. Even when I had to check something on day of departure from Crete. Both understood and listened to the specific requirements of our holiday and delivered this to perfection and we were very happy with the holiday including the private transfer organised. Overall 10/10 for our holiday and very pleased with the high levels of customer service that DialAFlight prides itself on.
Many thanks to Troy who has helped us many times in the past and continued to do so with this holiday, keeping us informed and up-to-date. Well done DialAFlight and Troy in particular.
We are so happy with all the help and advice we were given from DialAFlight for our recent break to Crete. The holiday was exactly what we wanted and your knowledge when booking was invaluable. Cannot recommend your services highly enough. This was our 4th or 5th time of booking with you and you have never failed us yet. Long may it continue.
Great service. Got us the flights we wanted and I appreciated the check in call just before the holiday. Thanks Oscar
DialAFlight have always looked after us very well indeed. Jeff is very friendly and helpful. Would highly recommend and so do our friends.
Great advice on holiday location and hotels from Ian, the hotel was outstanding. Ian has been our go to contact for 10 years, all aspects of holiday planning were covered perfectly. Thanks as always!
This was our first booking with Theo and the whole experience was brilliant. He was very helpful throughout. The hotel he suggested was perfect. We had a lovely week away and wouldn’t change anything.
It is great to speak to one of the team about specific requirements rather than attempting to navigate a virtual IT program that is restrictive and pre-programmed on the basis of assumed needs. An amazing 5* Service.
Only slight issue was the connections were a bit tight - on the way out we missed our connection and on the way back we had to run and only just made it. Would have been fine with just adults but with kids and elderly parents think we probably should have gone for flights with longer connection times.
I highly recommend Eve as an excellent travel representative - she always delivers what we ask for in a very professional and friendly manner.
We can rely on Reece to get us a good deal and make all the arrangements that work successfully for us
Always excellent service. We have been using DialAFlight for years.
Disappointed with car hire from Centauro
We were charged extra by Easyjet for things that we didn't need, but that wasn't your fault. Your service was brilliant.
Can always rely on Marco to find us the best deal
Will be calling you again for my flights in January .. always reliable and excellent service
Howard was helpful and patient and we ended up having the best holiday of our life.
Couldn't find my driver on arrival in Heraklion, but I had not read small print where it spelled out where I needed to go to find him. My fault. Otherwise all was excellent..
Your help and support were second to none. I would highly recommend you and I have already suggested to friends to contact you
Excellent service from Sean who made booking this holiday so easy and pleasant. The holiday was perfect - everything was beautiful and the complimentary upgrade of our hotel room was superb.
Kylie found us the perfect holiday which had everything that we asked for. Will definitely book with Kylie again.
Everything went smoothly and within promised timelines. The private transfers were excellent. We had an added bonus of a history lesson on Crete during WW2 from the driver on the return trip, which we found fascinating.
Exemplary service from start to finish! Would definitely use every year!
Assistance at Terminal 5 Heathrow was, as expected, a disgrace. They just cannot understand how inefficient they are. No reflection on DialAFlight
Thank you for your assistance .
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