Seat allocation on the plane was bad. In future I would pay a fee earlier to book seats.
Also a mix up with rooms meant that certain members of the family could not eat breakfast with the rest in the same restaurant
Overall it was a fantastic place and a great holiday
Tristan was great - as always - thank you so much
Once again Annabelle delivered what she promised. Great hotel, transfers, location etc She has really taken time to know what we like and has delivered accordingly.
Furthermore the team is always available 24/7 if needed. This gives great peace of mind just in case. This was our 5th holiday booking with DialAFlight
Everything worked out well, as usual.
Nothing too much trouble for Gino, always solved my concerns and questions . Phone answered quickly and returned my calls within the time limit given. I felt valued as a customer
We were surprised at a 49 euros charge per person when checking in at hotel.
As always you delivered and that's why I return to you year after year
Amazing customer service. Would highly recommend
Thank you for all your help in booking our trip and the late amendments to it. The flights and transfers went smoothly and The Asterion Suite and Spa was a perfect location and the service fantastic.
All worked out fine. Thanks very much.
Fantastic service. Couldn’t have asked for anything more. Informative, helpful and Patrick and Liam went the extra mile on the customer service. Even when I had to check something on day of departure from Crete. Both understood and listened to the specific requirements of our holiday and delivered this to perfection and we were very happy with the holiday including the private transfer organised. Overall 10/10 for our holiday and very pleased with the high levels of customer service that DialAFlight prides itself on.
Many thanks to Troy who has helped us many times in the past and continued to do so with this holiday, keeping us informed and up-to-date. Well done DialAFlight and Troy in particular.
We are so happy with all the help and advice we were given from DialAFlight for our recent break to Crete. The holiday was exactly what we wanted and your knowledge when booking was invaluable. Cannot recommend your services highly enough. This was our 4th or 5th time of booking with you and you have never failed us yet. Long may it continue.
Great service. Got us the flights we wanted and I appreciated the check in call just before the holiday. Thanks Oscar
DialAFlight have always looked after us very well indeed. Jeff is very friendly and helpful. Would highly recommend and so do our friends.
Great advice on holiday location and hotels from Ian, the hotel was outstanding. Ian has been our go to contact for 10 years, all aspects of holiday planning were covered perfectly. Thanks as always!
This was our first booking with Theo and the whole experience was brilliant. He was very helpful throughout. The hotel he suggested was perfect. We had a lovely week away and wouldn’t change anything.
It is great to speak to one of the team about specific requirements rather than attempting to navigate a virtual IT program that is restrictive and pre-programmed on the basis of assumed needs. An amazing 5* Service.
Only slight issue was the connections were a bit tight - on the way out we missed our connection and on the way back we had to run and only just made it. Would have been fine with just adults but with kids and elderly parents think we probably should have gone for flights with longer connection times.
I highly recommend Eve as an excellent travel representative - she always delivers what we ask for in a very professional and friendly manner.
We can rely on Reece to get us a good deal and make all the arrangements that work successfully for us
Always excellent service. We have been using DialAFlight for years.
Disappointed with car hire from Centauro
We were charged extra by Easyjet for things that we didn't need, but that wasn't your fault. Your service was brilliant.
Can always rely on Marco to find us the best deal
Will be calling you again for my flights in January .. always reliable and excellent service
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