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What 84 of our customers thought of Munich...
Tommy and Elizabeth came up trumps again! I really appreciated what they did booking my flights and hotels in the areas that made my trip comfortable and so accessible. I recommend you to everyone I know!
As always Oliver was very pleasant and helpful. It is a pleasure booking with him.
I received Priority service at Heathrow and Munich. Very good. Pity about the LH strike but it did not impinge on my trip
Les is always brilliant and so helpful!
No problems whatsoever with these guys
We had a great holiday, even though we had issues with our transfer from the airport to the hotel. DialAFlight Customer Service was very good.
Another trip and even more success… great service and price.
Always a pleasure to talk with Sean and the others who give clear friendly advice and also have time for a friendly chat.
You really went above and beyond - thank you
Even the air traffic control problems on the way home did not delay us too much
Love the fact that I can call up regarding flight and airport related queries such as cabin allowance, car parking, as I have some flight anxiety. Special mention to Julie and Glen. Your staff are very customer focused and knowledgeable - and by the way - fly Lufthansa! Epic airline
Always helpful and efficient
Perfect flight. Thanks to our wonderful Travel Manager and the personal care he gives us when we book a flight or holiday.
I am ALWAYS praising DialAFlight. This time there were cancellation problems from the airlines and DialAFlight coped with it serenely and positively.
Commend Louis on his first class service. Exceedingly helpful, patient and professional. Many thanks to him and his team.
All worked well. Wheelchair facilities at LHR were good. However at Munich help was not forthcoming and from plane to baggage reclaim was something of an assault course. Lufthansa staff most unhelpful. However everything else worked fine.
Had a terrible experience with Lufthansa being put on standby and had our seating allocation messed up - but hotel was great.
Stevi is always very helpful and friendly and also provides an excellent service. She is always reliable and above all has managed to put together good deals for us! I would have no hesitation in using DialAFlight again or recommending it to anyone.
Everything went well - excellent service.
Everything was fine at the airport. Possibly an explanation about travelling with grandchildren and being unable to do online check- in. It wasn’t a problem though.
Munich airport a nightmare - not enough staff at immigration, fortunately had hand luggage. Terminal Two was torn up and had to go back to One for immigration and security. Very little air conditioning on one of the hottest weekends of the year. Just chaos. This for your info. Otherwise a great trip.
5 star service as always
Used DAF quite a few times and never had any complaints
As always I had excellent treatment from Oliver, always recommend his service
Peninsula Hotel Hong Kong is a fantastic place to stay for a few nights
I really value the personal touch to help sort out some of the stuff which used to be straightforward. Everything seems more complicated as you get older!
Excellent service and always very responsive and helpful.
Will be booking through you again.
Outward Lufthansa flight a disaster. Flight cancelled, BA got me to Heathrow, after about 6 or 7 hours wait I got a Lufthansa flight to Munich. Arrived at hotel just before midnight. One small bottle of water and a small square of chocolate was Lufthansa's idea of nourishment. Hotel restaurant closed.
Many thanks for your assistance. I shall be in touch again shortly.
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