Billy was fantastic and very patient
Professional, courteous service.
Ryan was brilliant - I do recommend you to all my friends
As we stopped off in Singapore for a couple of days on the way to Sydney we were surprised we hadn’t been informed that Singapore now require an electronic type visa entry to be completed.
The Hilton Garden Inn Terminal 3 is well located for pre-departure stays from Heathrow. Passengers should be warned that there is another Hilton Garden Inn, serviced by a Heathrow hotel shuttle bus, which is less conveniently located and easily confused. Cathay Pacific flights from London to Sydney, via Hong Kong, worked well and landed on time. But from our experience, the "pecking order" is 1. Qatar, 2. Emirates, 3. Cathay Pacific.
Problem with our flight seating but it was out of your control. Otherwise a great holiday
Qantas wasn’t the best, a few problems on the flights and trying to check in. Air crew not as good as some other airlines.
What your staff did was excellent from start to finish. Unfortunately Emirates Airline failed in a couple of aspects. In flight service was fine. 14 hours from Dubai to Sydney with seat which would not recline was bad. Their lactose free meals were awful.
Keeley was extremely helpful and efficient, we found the whole process very straightforward and enjoyed our trip very much.
As always great service and experience.
Emirates chauffeur service - for the second year when picking up in Sydney they used wrong mobile number to make contact. I asked them to phone Australian mobile number but failed to do so.
We were very impressed by Steven Merralls and we have alerted a number of our friends about your service
Thank you for yet another great trip
We had a fabulous time in Australia and the stress of flying was minimised by your organisation.
The flights worked out really well but I wouldn’t recommend that airline to any vegetarians as the vegetarian food options were well below standard.
Always efficient, friendly and able to find exactly the right journey for me. Lucas has organised my annual trip to Australia for several years and there has never been the slightest thing to change or be unhappy with. I would never go to anyone else
Many thanks for such an exceelent service. Will be in touch shortly to plan and cost out next trip
My adventure was made so easy by DialAFlight and your help with everything was second to none. Will definitely use you again and recommend you to all my friends
Great service and flights worked out well
Hong Kong airport is still locked down and a soulless airport with absolutely no facilities to eat or drink. Not your fault but I would recommend avoiding it for transfers!
Excellent service as usual.
Very professional, extremely helpful. I would definitely book with them again! Thank you Mona
Very happy. Brody went away and came up with a flight that matched our criteria exactly. He was extremely helpful and efficient.
Thank you to Lily Reeves for arranging such an amazing trip. Holiday of a lifetime after being delayed 2 years due to Covid.
Will recommend you to friends and I will definitely use you again. Russell Harrison sorted my complete trip - many thanks
Great service as always. Special thanks to Roger.
Sadie Stallion was excellent and responded to all our needs. I have already referred my daughter to you and she has booked a business class trip to Australia in Feb.
Thanks Peter for another successful trip to Sydney.
Special thanks to Sebastian who managed to find me a flight to Sydney with a shorter stop over. Excellent service as before
Would definitely use yourselves for future flights
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