Adam was excellent and his advice was superb. There was a chance of drones causing trouble before take off and he kept us up to date
Our trip had to be cut short due to Hurricane Dorian and our flights were rescheduled by the DialAFlight team getting us on the next available flight to the UK. Having the flight team available 24/7 during this stressful time was an absolute godsend.
Joel was fantastic at resolving a number of issues, first class service
A very good service. I would definitely use your company again
I have been booking my holidays through DialAFlight for the past few years. As well as always finding the best deals, the customer care and service is excellent. I would not hesitate to recommend them.
Brian could not have been more helpful, flexible and available. He put an intial holiday plan together quickly and professionally and then adapted it to meet our changing needs. Absolutely fabulous service.
I was stressed when I tried to book online because of the passing of my mother when DialAFlight was recommended to me by a friend. Rick was absolutely fantastic. I told him what I wanted and he came through. His customer service skill is marvellous. I've recommended to my friends that they use DialAFlight in the future as I will be also doing.
Thank you so much Noah. Everything went smoothly
Graham was extremely helpful
Max is a great guy and travel consultant
Alistair provided a top service.
Amazing service yet again.
Never used before but was thrilled with the service
Richard is great and always helpful
Jordan was so polite and helpful
I was so happy and relaxed - it was the most relaxing holiday I could ever dream of
Holiday was planned out perfectly. Only hiccup was one of our hotels charged me for the room on my credit card given over for incidentals. I told them it was already paid for through package deal but when I got back to the UK I called the manager and it was all refunded back to my card
Once again, you took the hassle out of finding flights and comparing prices.
Great service, just maintain the excellent standard of service.
Morgan has put together a few holiday packages for me now. And has never failed to deliver.
Always use you as never have a problem
We have been using DialAFlight for 15+years and would like to thank Lawrence for his help and advice over the years, once again this trip was great,
When using American Airlines there is a huge difference in the quality of aircraft and facilities. If people were upgrading they would be bitterly disappointed on some flights. I realise this is out of your control but it is worth noting and informing AA and your customers.
A fab experience down to the cruise and the 2nd leg of our journey to the fabulous Dominican Republic
Great customer service Keith delivered.
Excellent in every way
Charlie always looks after the customer so wouldn’t hesitate to book again
Best service I’ve ever had regarding flight bookings. Cannot fault the service.
All good - Loews Hotel was very nice with good location. Cruise was fab particularly suite benefits.
I will be booking again soon
In January 1981 when mass tourism from the UK to Florida had hardly begun, I made my first trip to the Sunshine State - flying to Miami; this was memorable if only because in the departure lounge at Heathrow I found myself standing next to Eric Morecambe and his wife Joan.
Bring me sunshine, he was probably singing to himself. He needn't have worried; it was freezing in London but when we landed in Miami in the late afternoon, it was roasting. In January! Yet in 1981 Miami was in decline. In the 1960s, for example, when The Beatles made their first trip to the US in 1964 to appear on the Ed Sullivan Show, they demonstrated their stratospheric success by finding time for a sunshine break in glamorous Miami Beach.
But 20 years later the Al Pacino gangster film Scarface showed how fast Miami Beach had fallen - business was so bad that plans were laid to demolish the famous Art Deco hotels which had largely become hostels. (Curiously, it was the filming of the 1980s cop series Miami Vice that initiated the preservation campaign - the rundown buildings clashed with the show's Ferraris and Armani suits, so the city was forced to smarten up.)
By 1981 Walt Disney World in Orlando, Florida, had been open for almost a decade but the place was relatively modest; EPCOT didn't open until 1982.
My trip in 1981 was to write a piece on Air Florida, which had announced the start of low-cost flights between Miami and Gatwick - a route on which it was to compete with Laker Airways. Laker went bust the next year while Air Florida collapsed in 1984. But by the mid-Eighties, thanks to the marketing of some mass operators, Florida had begun to dominate the UK long-haul market.
It had good year-round weather and offered extraordinary value for money. Brits found the accommodation well-appointed and spacious and in the favoured Orlando suburb of Kissimmee, theme parks were on your doorstep.
Since that first visit, the more I've seen of Florida, the more I like it. I've been pretty much all over from Key West - so far south it is just 100 miles from Cuba - up to St Augustine and beyond. I like it all but I'm beginning to decide that I like the western Gulf coast the best, especially the stretch between Tampa and Sarasota.
For a week recently I had a house rental on Anna Maria Island, about an hour's drive south of Tampa. Tampa is an attractive entry point into the States, with shorter immigration queues.
Everything in Florida is nice and easy, from picking up a hire car to obtaining the keys of your holiday house (most have lock boxes, all you need is the combination - I never met anybody from the house rental company). Florida has everything to make a holiday perfect. Had we wanted, we could have made the two-hour drive to Orlando for a theme-park fix, but Anna Maria island has pretty much all you need.
The property came with a golf cart for short trips to the shop or the beach - bikes were also available. There was a large pool, a table-tennis table, a multi-channel TV with domestic TV catch-up - and the fastest wifi I've come across: 80mbps (ten times faster than I get at home). With a Slingbox connection, I was able to sit next to the pool and watch England beat the Aussies in the Ashes - holidays don't get much better than this.
Bradenton was a 25-minute drive, worth it to visit the Ellerton premium outlet mall with outrageous bargains on designer clothes. A similar distance away down at the end of Longboat Key (winter home to writer Stephen King) was Sarasota, worth visiting to stock up on food and drink at Whole Foods: not as cheap as the Publix, a ten-minute golf-cart ride away from the house, but in a different universe in terms of quality.
Because Anna Maria is a place which doesn't attract day trippers, the beaches are never crowded, and at many times of day, if you avoid the busier stretches, you will have them to yourself. Keep an eye out and you will spot dolphins skimming the offshore waters.
The house had a rooftop deck area where one night we watched the Perseid meteor shower stream across the night sky.
Even on non-meteor-shower nights, it was a delight to sit up on the roof and look at stars that seemed close enough to touch. There may be more perfect places to holiday than Florida but, at this very moment, I'm finding it hard to think of one…