Your calls always answered within 5 rings.
Owen Burrell planned our South African trip very well and everything went as planned. Flights and hotels up to standard and in our budget. Cape Town, Victoria Falls and Mauritius. Wow! Will be recommending to others and will be looking at other destinations with you.
Everything was seamless and the resorts were as good as recommended if not better. The transfers were on time and very efficient, friendly and informative - in fact we used them two days to give us guided tours of the island. DialAFlight exceeded organisational expectations and we will be using them again
Excellent help from Dexter.All arrangements as booked. All worked well. We shall certainly use DialAFlight again.
Yet again Stan Castle came up trumps. All our needs were met from booking to returning home. We had a truly wonderful time.
Brandy was super helpful. Will be rebooking with DAF next year.
Great service as always
Stuart and his team are always very helpful.
Great customer service from Oscar to organise our special holiday - will trust him again for future trips.
Excellent holiday and service.
Excellent service. The ability to speak to a UK agent to clarify any queries or confirm details is a standout level of service that differentiates you from other players in the market. This type of service has almost disappeared. I would usually ignore feedback requests but your service is excellent and I think you need to know how much your customers value it. Thankyou to Philippa and the other staff.
As ever Annabelle Chadderton was amazing from start to finish. We would never book with anyone else and have recommended her to many people who have shared our experience. We really couldn’t have asked for more. Once again thank you and time to get working in our next holiday!
The service from Tristan Chatburn is second to none. DialAFlight are highly recommended. Excellent personalised service.
Had a fabulous holiday. Everything was as promised by Craig and his team. Amazing 5* service as always.
Although you rightly said a house reef unfortunately we had to go by boat and pay so a little miffed but did not spoil a fantastic holiday
All went well with no problem whatsoever
Joe helped us to change resorts and this was the reason why I always book longhaul travel with DialAFlight in case something goes wrong. Excellent service and they saved my holiday
Excellent, as I expected it to be.
Oscar was amazing. Great service
Excellent service again. Lucas Moore was brilliant. Very patient with all questions and changes and made sure flights and prices were best available. Will be using you and recommending for future holidays.
Great experience, would use again.
Ryan from DialAFlight delivered a first class service from start to finish
Great team
Yet another faultless trip from Austin
Darryll is brilliant!
Excellent service from Howard and his team as always
The staff went to great lengths to help us in a very difficult situation. Can’t thank them enough. Great service
Amy was as good as ever.
Ryan booked us an amazing holiday and sorted out the special assistance with Emirates. This helped tremendously. He helped us pick a really great hotel in Seychelles. Thank you so much.
It was a delightful experience - although to be fair and completely honest, I am used to only delightful experiences when I book through DialAFlight. I have come to expect this every time and my expectations have always been met. ALWAYS!
Bradley Edy was efficient and easy to reach via email when I had any questions and I was kept in the loop. On return journey when there were flight times changes I was advised in good time. Would use again.
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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