Adam was excellent and his advice was superb. There was a chance of drones causing trouble before take off and he kept us up to date
Our trip had to be cut short due to Hurricane Dorian and our flights were rescheduled by the DialAFlight team getting us on the next available flight to the UK. Having the flight team available 24/7 during this stressful time was an absolute godsend.
Joel was fantastic at resolving a number of issues, first class service
A very good service. I would definitely use your company again
I have been booking my holidays through DialAFlight for the past few years. As well as always finding the best deals, the customer care and service is excellent. I would not hesitate to recommend them.
Brian could not have been more helpful, flexible and available. He put an intial holiday plan together quickly and professionally and then adapted it to meet our changing needs. Absolutely fabulous service.
I was stressed when I tried to book online because of the passing of my mother when DialAFlight was recommended to me by a friend. Rick was absolutely fantastic. I told him what I wanted and he came through. His customer service skill is marvellous. I've recommended to my friends that they use DialAFlight in the future as I will be also doing.
Thank you so much Noah. Everything went smoothly
Graham was extremely helpful
Max is a great guy and travel consultant
Alistair provided a top service.
Amazing service yet again.
Never used before but was thrilled with the service
Richard is great and always helpful
Jordan was so polite and helpful
I was so happy and relaxed - it was the most relaxing holiday I could ever dream of
Holiday was planned out perfectly. Only hiccup was one of our hotels charged me for the room on my credit card given over for incidentals. I told them it was already paid for through package deal but when I got back to the UK I called the manager and it was all refunded back to my card
Once again, you took the hassle out of finding flights and comparing prices.
Great service, just maintain the excellent standard of service.
Morgan has put together a few holiday packages for me now. And has never failed to deliver.
Always use you as never have a problem
We have been using DialAFlight for 15+years and would like to thank Lawrence for his help and advice over the years, once again this trip was great,
When using American Airlines there is a huge difference in the quality of aircraft and facilities. If people were upgrading they would be bitterly disappointed on some flights. I realise this is out of your control but it is worth noting and informing AA and your customers.
A fab experience down to the cruise and the 2nd leg of our journey to the fabulous Dominican Republic
Great customer service Keith delivered.
Excellent in every way
Charlie always looks after the customer so wouldn’t hesitate to book again
Best service I’ve ever had regarding flight bookings. Cannot fault the service.
All good - Loews Hotel was very nice with good location. Cruise was fab particularly suite benefits.
I will be booking again soon
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.