Your calls always answered within 5 rings.
Molly, as always, arranged everything perfectly. I wouldn't give my business to anyone else!
Could not fault
Great service and communication as always, special thanks to Jordan.
Would use every time. Louise was very helpful
Well organised, supportive available for any issues or concerns. Customer service was excellent and very informative.
Thank you Adrian for all your help!
We travel with absolute confidence that you are always there as our travel companion when needed before during and future.
Howard was amazing and we couldn’t have asked for a better holiday. Thank you so much!
Thanks Marco, will definitely be using DialAFlight again.
Lee always delivers excellent service. Our holiday went perfectly with no issues at all. Thank you Lee and the DialAFlight team for making the whole experience stress-free and enjoyable!
Thanks for checking in with me before my flight and being there for all my queries. You are the best.
Damian is consistently good with plans and arrangements
I cannot thank you enough for a your help. We had the most wonderful person helping us, his name is Roy and we will certainly arrange all further travel with him
John and the team were as fantastic as always - a lot of moving parts and they always deliver.
Teddy was amazing but the hotel was poor and very disappointing
The assistance at T3 on both the outward and return journeys was absolutely disgraceful. They lied to us, shuffled my wife between several wheelchairs to the point on both trips I took action and got a chair and took my wife to the gate and to passport control myself. An absolute disgrace.
Riley always does a good job
Thank you Adam. Most impressive performance by you and your colleague. It’s the teamwork that makes the dream work!
Ross and team did a great job as always and would highly recommend which we have done to family and friends.
Great to deal with
Harvey and his team are helpful and efficient - we always call them first for our holidays and recommend them to our friends and family
Not impressed with American Airlines
Nicholas is a great agent. I have booked with him for the last three years with no issues. My last trip had my flight home cancelled. I rang out of hours and yet again another great response. Really pleased with everything.
Fantastic support to rearrange cancelled United Airlines flights from Miami via Newark back to LHR. Many thanks for repeatedly resolving stressful situations complicated by an inanimate airline app interface and underperforming internet connectivity in Miami airport. Your team was brilliant!
All worked out well
Thank you Ash. 5 stars
Joe provided excellent service - very good communication before we travelled including a call a week before we travelled to check we had visas. We also requested a change of flight whilst we away and he handled this quickly and efficiently
As usual, the arrangements worked brilliantly and all hotels, car hire and flights went smoothly.
Hertz were very slow with our car hire. We waited an hour to be checked in and then another 30 minutes outside waiting for the car.
Superb customer service. Every detail was explained thoroughly and any questions answered in great depth with excellent knowledge. Extremely happy customer.
In January 1981 when mass tourism from the UK to Florida had hardly begun, I made my first trip to the Sunshine State - flying to Miami; this was memorable if only because in the departure lounge at Heathrow I found myself standing next to Eric Morecambe and his wife Joan.
Bring me sunshine, he was probably singing to himself. He needn't have worried; it was freezing in London but when we landed in Miami in the late afternoon, it was roasting. In January! Yet in 1981 Miami was in decline. In the 1960s, for example, when The Beatles made their first trip to the US in 1964 to appear on the Ed Sullivan Show, they demonstrated their stratospheric success by finding time for a sunshine break in glamorous Miami Beach.
But 20 years later the Al Pacino gangster film Scarface showed how fast Miami Beach had fallen - business was so bad that plans were laid to demolish the famous Art Deco hotels which had largely become hostels. (Curiously, it was the filming of the 1980s cop series Miami Vice that initiated the preservation campaign - the rundown buildings clashed with the show's Ferraris and Armani suits, so the city was forced to smarten up.)
By 1981 Walt Disney World in Orlando, Florida, had been open for almost a decade but the place was relatively modest; EPCOT didn't open until 1982.
My trip in 1981 was to write a piece on Air Florida, which had announced the start of low-cost flights between Miami and Gatwick - a route on which it was to compete with Laker Airways. Laker went bust the next year while Air Florida collapsed in 1984. But by the mid-Eighties, thanks to the marketing of some mass operators, Florida had begun to dominate the UK long-haul market.
It had good year-round weather and offered extraordinary value for money. Brits found the accommodation well-appointed and spacious and in the favoured Orlando suburb of Kissimmee, theme parks were on your doorstep.
Since that first visit, the more I've seen of Florida, the more I like it. I've been pretty much all over from Key West - so far south it is just 100 miles from Cuba - up to St Augustine and beyond. I like it all but I'm beginning to decide that I like the western Gulf coast the best, especially the stretch between Tampa and Sarasota.
For a week recently I had a house rental on Anna Maria Island, about an hour's drive south of Tampa. Tampa is an attractive entry point into the States, with shorter immigration queues.
Everything in Florida is nice and easy, from picking up a hire car to obtaining the keys of your holiday house (most have lock boxes, all you need is the combination - I never met anybody from the house rental company). Florida has everything to make a holiday perfect. Had we wanted, we could have made the two-hour drive to Orlando for a theme-park fix, but Anna Maria island has pretty much all you need.
The property came with a golf cart for short trips to the shop or the beach - bikes were also available. There was a large pool, a table-tennis table, a multi-channel TV with domestic TV catch-up - and the fastest wifi I've come across: 80mbps (ten times faster than I get at home). With a Slingbox connection, I was able to sit next to the pool and watch England beat the Aussies in the Ashes - holidays don't get much better than this.
Bradenton was a 25-minute drive, worth it to visit the Ellerton premium outlet mall with outrageous bargains on designer clothes. A similar distance away down at the end of Longboat Key (winter home to writer Stephen King) was Sarasota, worth visiting to stock up on food and drink at Whole Foods: not as cheap as the Publix, a ten-minute golf-cart ride away from the house, but in a different universe in terms of quality.
Because Anna Maria is a place which doesn't attract day trippers, the beaches are never crowded, and at many times of day, if you avoid the busier stretches, you will have them to yourself. Keep an eye out and you will spot dolphins skimming the offshore waters.
The house had a rooftop deck area where one night we watched the Perseid meteor shower stream across the night sky.
Even on non-meteor-shower nights, it was a delight to sit up on the roof and look at stars that seemed close enough to touch. There may be more perfect places to holiday than Florida but, at this very moment, I'm finding it hard to think of one…
First published in the Mail Online - January 2016
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