Annabelle is nothing short of brillaint, many thanks to her and the wider team in Manchester.
Everything went as planned.
Excellent and efficient service as always.
This is the 3rd time booking with Lily and her team. Everything is so straight forward we got everything we asked for, thank you so much.
Michelle is a real credit to the team and we’re so glad she’s back to work. Thanks.
Carla was helpful as usual.
Wonderful service. Would certainly use DialAFlight next time I fly.
Excellent service again, thank you
It must be said that the service received from DialAFlight was absolutely marvellous. Having sat on our outgoing flight BA2169 to FLL for over three hours going nowhere to be told that it would be cancelled I simply phoned Mason and before we got back to our hotel in Gatwick he had booked us a flight to MIA from LHR the following morning. Splendid and very well done.
As ever Roy did a first class job and everything went as expected. Just one minor hicup, when returning the hire car to Hertz we had to go to customer care because they had closed out our hire a day too early - no fault of yours I might add
Ben gave the best advice. Pricing was fab. No complaints
The travel managers are totally efficient and knowledgeable, friendly and professional.
I appreciate the follow up - not everyone does this!
Everything went well. Miami was great and glad we extended between flights at Atlanta. Hotel great, cruise was fabulous then flight from Miami to JFK with Delta delayed so had to sprint to get Virgin flight from JFK Next time will not use Delta as they were rubbish. Leo was a great help with the booking.
Tristan has delivered the high standard that I always get from him..
Great service from a customer of advanced age.Thank you Bradley
Jacob and the team did an excellent job with all the bookings (cruise and flight) and followed up closer to the day to make sure we had everything we needed.
Jacob was brilliant as always. He managed my recent trip with about 75 of my friends seamlessly. His customer service is first class.
All organisation went smoothly
Jacob was awesome
Wonderful service and help whenever required. Dominic was excellent
Perfect as usual
Booking with you through Ralph is a pleasure. It is wonderful to have a named person to deal with who is approachable and professional.
Rocky has always been good to me
I would not recommend Alamo car rental at port Everglades. Not equipped to cope with the demands of a busy port
Niall has totally delivered on this holiday. Will keep coming back and keep on recommending him to friends. Great job, great holiday, great service
A pleasure working with y’all
Joe and his team were great as usual
Thank you Robbie, for putting an amazing flight and hotel together for so many guests. We were extremely happy.
Half the celebrity world, including singer Rita Ora and Star Wars actress Daisy Ridley, have been carousing on Miami's famous beach. Everyone else in the know (and with a few million to spare) is buying up property. Last year, more than 4.9million cruise passengers sailed through its port. What's going on?
Well, the climate helps. The mid-20s is a typical temperature for a winter day in this part of Florida, while we're shivering in Britain. The changing arts scene is upping the temperature, too.
Art Basel, a cultural showcase that stages art fairs around the world, brings in dealers and innovative artists. Last year's festival was bigger than ever, with 77,000 visitors.
A new art museum, Perez, opened in 2013, featuring contemporary works from the U.S., Caribbean and Latin America.
And there's a lively street art scene, the best of which can be seen in the former warehouse area of Wynwood, north of downtown Miami and roughly bounded by NW 36th Street, NW 20th street, I-95 and NE 1st Avenue.
In just a few short years, this once undistinguished locality has become the arts hub of South Florida. It started with murals, street art, and graffiti, encouraged, unconventionally, by the neighbour-hood's early developers - spawning vibrant spaces teeming with outdoor art.
Today, there are more than 70 galleries and museums, dozens of new restaurants and bars, and hundreds of companies and innovators working in a place that feels alive with creativity.
Here, one wall – with its wild splashes of colour by graffiti artist Rafael Sliks – is not dissimilar to the creations of Jackson Pollock.
There are wonderful new hotels. Faena, at the north end of South Beach, is pure theatre. There are gold columns and cosseting scarlet all over the place, from the toiletries to the bedroom curtains, and extraordinary art.
Have you ever seen a mammoth skeleton embossed with gold leaf? Me neither. But there's one by Damien Hirst called Gone But Not Forgotten, displayed in a climate controlled box on the terrace. You can see it from the beach and it's even illuminated at night.
There is also an exotic mural in the entrance by the Argentine-born artist Juan Gatti, which features flamingos, palms, tropical birds and skulls, transporting you into a fantasy jungle – a theme that's continued throughout.
This is the vision of Argentine developer Alan Faena in collaboration with film director Baz Luhrmann. And it extends to the surrounding area – the Faena Forum, which opened recently, holds art installations, intimate concerts, a theatre and a bazaar-style shopping area.
And that beach. It's on your doorstep. Skip across the boardwalk and you can explore its ten miles of sand and sample the life and soul of Miami.
One morning, I take an Aeroga class, a mixture of yoga and aerobics, that has my heart thumping. On a more leisurely ramble, I see wiry retirees walking with little dogs, cyclists and even someone on roller blades.
More people are out and about in the shadier afternoons. But despite the many hotels that back onto its sands, it is still not especially crowded. Brightly painted lifesaving posts make colourful markers.
In one spot, something involving police cars is being filmed. In another, an artist is sculpting voluptuous mermaids from the sand while, on the rocks, a model is being photographed in provocative swimwear.
You can walk from Faena to renowned Deco Ocean Drive in around 40 minutes, or hire a Citi Bike from £2.80 for 30 minutes.
Author Jan Morris, in Coast To Coast, called Fifties Collins Avenue, which runs parallel to Ocean Drive, 'a street of nightmarish hotels, each more feverishly grotesque than the last.
Pink and saffron and blue, with… a constant stream of visitors, like a flood of some barbarous beverage, forever moving in and out of their doors'. But I like the pina colada paint job on Ocean Drive, though it is similarly busy with just a touch of the tawdry.
Bars line the streets, Bentleys cruise the Tarmac, drunks sway along the pavements and you can have your fortune told by a South Beach psychic. The north end of Collins Avenue is a classier turn. Here, you can start or end the evening in The Regent Cocktail Club at the Gale Hotel.
Or sit outside in the enveloping warmth of a Miami evening at 27 Restaurant And Bar. They serve a tasty twist on tapas, but the portions are not small. This is America, after all.
Round that off with a Smoke and Sparks cocktail (tequila, jalapeno, lime, flaming salt) in the bar back at Faena and you'll be as convinced as I am that Miami is still living the dream.