Very helpful and professional. We had a great holiday and thanks to Michael we did much more than we intended
We are very pleased with the way Theo handled all our issues and questions. My mum is especially grateful for her January journey and she got back to England a happy bunny. I am recommending more friends and family to DialAFlight.
Can’t fault our service from DialAFlight and especially Liam for outstanding, happy and chatty service. Also for his sidekick Matilda. Thanks for all your help and advice
Excellent as always.
I spoke with Sarah Hole regarding my honeymoon in December - we had to make changes several times. She was easy to get hold of, very flexible and patient. We had a fantastic honeymoon and found all our dealings with DialAFlight easy and professional.
Great service, advice, updates and booking was very easy over the phone!
Perfect service and great communication
We will book again!
Advice on entry requirements for the Seychelles was poor.
Great time away -Sam was a big help
Excellent communication
I’ve already phoned asking for a price on another holiday!
Everything was as promised and we were delighted with our holiday
The whole trip was fantastic.. everything went without a hitch and accommodation was superb
From start to finish wonderful customer service - second time I've used your company and definitely will use agaim
Colin was fantastic from initial enquiry through to departure over a 2 year period. A superb, proactive and seamless service. Our trip was disrupted 3 times due to Covid - would highly recommend DialAFlight to friends and family in future.
Mike and the DialAFlight team are always very helpful and friendly. They're the best!
Lucy has been super helpful in every way.
Great service from start to finish - thank you very much for organising our great holiday!
Ease and comfort from the start to the finish
Good personal old fashioned service. Well done and many thanks.
A very complicated build up to an eventful holiday. Julie was brilliant. We couldn't speak too highly of her effective support through some awkward times. Loved the holiday at Raffles, Praslin. Smooth, pleasant if long journeys to and from as well.
Gareth did a great job
Great service as always, especially in these fast moving, ever-changing travel times.
I absolutely love Nicky!
As always, excellent service
Jim comes up with the best suggestions every time.
Gino was great and looked after us well,
The travel arrangements worked well Hotels were of a high standard and managed to get upper floor junior suites in good locations but had to ask.
Excellent from start to finish! Thank you all very much.
I'm a travel company's worst nightmare.I want adventure, but not scary, I want total luxury but not in-your-face formality...and a beach, but a Robinson Crusoe one. And I want gourmet food and a world-class spa. The suggestion was an African safari followed by a relaxing island retreat in the Seychelles.
As a little girl, I'd always dreamed of going to Africa. My mother would say it was a consequence of watching Born Free and endless episodes of Daktari. I imagined I was Paula Tracy decked out in appropriate safari gear, riding high on the back of Clarence The Cross-Eyed Lion - accompanied by Judy the adorable chimpanzee.
So I embarked on my first true experience of Africa: Botswana and the Okavango Delta, an area that covers 3.2-million acres when in full flood. A lush, green sparkling jewel made up of permanent and semi-permanent channels, lagoons, islands and floodplains.
We flew to Johannesburg, then took a two-hour flight to Maun in Botswana and from there a ten-minute light aircraft transfer to the middle of the Delta.
Our guide Martin met me and my husband Brian and whisked us off to our home for the next three days. Sanctuary Baines' Camp has five bedrooms, on stilts and connected to the communal dining area by swing bridges. It has a swimming pool, although the day I wanted to use it a rather large elephant was hogging it and I wasn't about to argue.
The evenings were spent exchanging stories of the day's animal encounters, followed by early nights. The luxurious suites, with terraces, had all mod cons, including a watercolour painting kit for those of an artistic bent. A family of huge, fluffy bats was nesting right outside the bathroom window.
The game drives took place early morning and late afternoon. We were thrilled with the show of wildlife. Large, lazy lions snoozing after a big kill, giraffes, wildebeest and impalas.
We spent one early morning following the tracks of a leopard and cub. Martin was persistent and, after two hours, we came across the pair running away from a family of baboons. We followed the pair for about three miles until mum and her cub climbed a large tree and allowed us to sit 14ft away and watch their daily rituals.
I spent an afternoon on a mokoro, a traditional dug-out canoe, drifting on the crystal-clear waters, with the only sounds the breezes in the reeds, exotic birdsong and frogs.
One day was spent walking with three beautiful, majestic elephants.
They belong to Doug and Sandi Groves, who dedicated their lives to caring for them after they were orphaned by culling operations years ago. The elephants now act as ambassadors for their wild counterparts and in 1999 the Living With Elephants Foundation was launched, dedicated to relieving conflict between the African elephant and human populations in Botswana.
To become personally acquainted, observe and interact with these silent beauties was one of the most joyous experiences of my life.
On our final evening our bed was wheeled on to the terrace for a night under the stars - to be woken by the wonderful sound of a hippo grunting and munching happily, 5ft beneath my bed.
Next, we headed east for the Seychelles.
Arriving by light aircraft on the island of Desroches was like the opening sequence of Fantasy Island. Desroches is a three-mile long castaway island, with immaculate beaches, azure waters and coral reefs. It offers exquisite gourmet food, luxurious surroundings and a compulsory instruction to lie back and kick off your shoes. Even the general manager hasn't had a pair of shoes on for two years. I revelled in dining on fresh sashimi, seafood and fine wine while in bare feet.
Days were spent cycling around the island, visiting the giant tortoises to give them a daily scratch under the chin, kayaking and snorkelling on a beautiful reef.
The sea is teeming. There was a kaleidoscope of fish, lemon and reef sharks, graceful stingrays winging their way past you and - the ultimate joy - swimming alongside an enormous hawksbill turtle.
After six nights we moved on to the Banyan Tree on the island of Mahe.
Calm waters were exchanged for huge, thundering white horses on a beautiful beach, Intendance Bay, famed for its incredible granite rock formations.
The colonial-style Banyan Tree winds up the hillside, and all suites have private pools, Jacuzzis and spectacular views.
Getting around was fun. The resort was steep, so served by golf buggies.
Every night I was treated to a wonderful show while indulging in a sunset massage on our terrace: the sight of huge bats riding the thermals above, swooping for insects.
Although each place was different, they all have one thing in common, conservation. Ethical tourism at its best.
First published in the Daily Mail - October 2015
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