Your calls always answered within 5 rings.
Thank you for making it all so easy, Helen
Flights worked out perfectly. Had not appreciated we were on the inaugural United Airlines flight from Newark to Glasgow after its suspension in 2019. The tip on MPC saved us again when entering the US.
Everything ran smoothly. Maybe another time, where possible, hotels closer to town but cannot fault ones we had.
Kylie, as always, covers everything and delivers every time!
Thanks Ross for sorting out another great holiday!
Everything went well, flights great, hotels all very good. The only issue was the car hire from Europcar which was smaller than expected and the initial car was faulty
Highly recommend Curtis and team to organise bespoke holidays. Two of the six hotels we stayed in were superb and the others as we had requested. Trip transportation was clean and staff friendly and informative.
Tour of Costa Rica was perfect with no hitches. Had the best time thanks to Les at DialAFlight.
Thank you to Luke for a well planned holiday. We were kept updated and everything went very smoothly. We had a great Costa Rica Adventure.
Dexter is always so helpful and nothing is too much trouble
Your local agent in Costa Rica was great and all the logistics of our trip were well organised. The only thing I would suggest is in relation to the car hire. It would have been useful to know prior to arrival that a local SIM card was included as we had purchased one before our trip. We had a fabulous time and highly recommend this beautiful country.
We really enjoyed our holiday. Thank you to Tom for organising it for us.
Great service. 5 stars
Thank you, Ethan. 5 stars
Faultless service
Excellent organisation - we travelled around in complete confidence. Great locations on the tour allowed us to sample the delights of this beautiful country
Jerry was amazing - very helpful with useful suggestions. We will definitely use DialAFlight again
Roger and Trevor were fantastic in booking me flights and sorting out all the changes that I needed.
Thanks for your help with our trip - all went well in spite of a delayed flight!
Joseph was very efficient and a good communicator.
It was reassuring to know that we had someone to call at any time with questions or concerns. Noah is very approachable and we felt he would put himself out for us
DialAFlight were great. Unfortunately our tour was not but it was my bad choice.
Your agent in Costa Rica was excellent. They made contact before we had even made our way through the airport and one felt very well looked after. Overall we were very happy with the whole tour and would definitely recommend it.
The whole trip was perfectly organised and we had a fantastic time. Thank you
Everything went well and all transfers and flights worked
Great service from Reid Marshall - again! Will call him for my next flight.
Ashley was brilliant.
Dominic, as aways, so helpful and friendly - have recommended to friends
Saf and his team are fantastic.
James as always planned a perfect trip - everything went smoothly other than a couple of flight issues which were out of DialAFlight's control but James was on hand to assist.
When your two sons’ favourite TV programmes are Weird Creatures With Nick Baker and Austin Stevens: Most Dangerous! you have a choice: stick your fingers in your ears and pretend it isn’t happening or go with the flow.
So it was that I found myself crouched on the floor of a hotel room in Costa Rica at 2am, trying to catch a spider the size of a fried egg with a tumbler.
In my imaginary life, holidays are spent on a sun lounger. Back in the real world, I’d travelled to the depths of the Costa Rican rainforest with my sons, nine and six, to look at monkeys, caimans, frogs and, yes, spiders - although I hadn’t bargained on having to share a room with one.
Thanks to the country’s incredibly varied landscape, Costa Rica is one of the most bio-diverse countries on earth - it has rainforests, cloud forests, beaches, hot springs and volcanoes.
It’s anything but a Third World country. The streets of San Jose are clean, the people well-educated and the hotels fantastic. To get a proper sense of the place, you need to travel about, which means a lot of driving, although flying is quicker.
My sons had a wish list of animals they were dying to see. Top of the list were the monkeys and, cruising down the river in Tortuguero National Park, we watched fascinated as white-faced capuchin monkeys leapt from tree to tree over our heads.
Our first stop was the Pachira Lodge in a lagoon in the heart of Tortuguero National Park. It’s an eco lodge with its own dock, boats and guide, but there was no air conditioning or TV. Instead guests gravitated to the pool bar where there was a lovely breeze. It was very friendly and sociable.
The best time to see monkeys was early morning. We also spotted toucans, herons, caimans and even a wild otter.
Our next stop was Tabacon Resort and Spa in La Fortuna. Here you can see the active Arenal Volcano, experience hot springs, and visit Cano Negro Wildlife Park, which you do by boat. The animals were astonishing.
The hot springs are free to guests and you dip into a series of swimming pools with natural waterfalls.
On then to Manuel Antonio on the coast and the Arenas Del Mar Hotel. Here we had a hot tub overlooking a pretty cove, a super-comfortable bed and flat-screen TV. My eco conscience was clear as it is sustainable - even the shampoo is biodegradable.
The boys loved it because it was in the middle of a forest, which meant easy access to more wildlife. It is also useful for visiting the Manuel Antonio National Park where we saw more monkeys, lizards, crabs and very lazy sloths doing nothing but clinging to branches.
The highlight was when a wild deer stepped out of the forest and walked alongside my eldest son. He will never forget it. If you are going to the park at Manuel Antonio, take a swimsuit, because there is a lovely beach. It is sheltered, so ideal for children, and we had a great afternoon playing in the water and collecting hermit crabs.
Our final stop was the Paradisus Playa Conchal Hotel. The Paradisus is all-inclusive with jaw-dropping pool, bars and restaurants and lots of activities.
The best bit, as far as the boys were concerned, was the possibility of having a Playstation, X-Box or Wii installed in your room.
Still, on the flight home, I asked them what their favourite part of the holiday was.
I expected them to say the X-Box, but they didn't. The highlight for them was the Pachira Lodge, with the monkeys hopping about on the roofs. Seeing wildlife on TV is all very well, but when you see it for real, it beats the pants off any computer game.
First published in the Mail Online - February 2015
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