Your calls always answered within 5 rings.
Thank you for making it all so easy, Helen
Flights worked out perfectly. Had not appreciated we were on the inaugural United Airlines flight from Newark to Glasgow after its suspension in 2019. The tip on MPC saved us again when entering the US.
Everything ran smoothly. Maybe another time, where possible, hotels closer to town but cannot fault ones we had.
Kylie, as always, covers everything and delivers every time!
Thanks Ross for sorting out another great holiday!
Everything went well, flights great, hotels all very good. The only issue was the car hire from Europcar which was smaller than expected and the initial car was faulty
Highly recommend Curtis and team to organise bespoke holidays. Two of the six hotels we stayed in were superb and the others as we had requested. Trip transportation was clean and staff friendly and informative.
Tour of Costa Rica was perfect with no hitches. Had the best time thanks to Les at DialAFlight.
Thank you to Luke for a well planned holiday. We were kept updated and everything went very smoothly. We had a great Costa Rica Adventure.
Dexter is always so helpful and nothing is too much trouble
Your local agent in Costa Rica was great and all the logistics of our trip were well organised. The only thing I would suggest is in relation to the car hire. It would have been useful to know prior to arrival that a local SIM card was included as we had purchased one before our trip. We had a fabulous time and highly recommend this beautiful country.
We really enjoyed our holiday. Thank you to Tom for organising it for us.
Great service. 5 stars
Thank you, Ethan. 5 stars
Faultless service
Excellent organisation - we travelled around in complete confidence. Great locations on the tour allowed us to sample the delights of this beautiful country
Jerry was amazing - very helpful with useful suggestions. We will definitely use DialAFlight again
Roger and Trevor were fantastic in booking me flights and sorting out all the changes that I needed.
Thanks for your help with our trip - all went well in spite of a delayed flight!
Joseph was very efficient and a good communicator.
It was reassuring to know that we had someone to call at any time with questions or concerns. Noah is very approachable and we felt he would put himself out for us
DialAFlight were great. Unfortunately our tour was not but it was my bad choice.
Your agent in Costa Rica was excellent. They made contact before we had even made our way through the airport and one felt very well looked after. Overall we were very happy with the whole tour and would definitely recommend it.
The whole trip was perfectly organised and we had a fantastic time. Thank you
Everything went well and all transfers and flights worked
Great service from Reid Marshall - again! Will call him for my next flight.
Ashley was brilliant.
Dominic, as aways, so helpful and friendly - have recommended to friends
Saf and his team are fantastic.
James as always planned a perfect trip - everything went smoothly other than a couple of flight issues which were out of DialAFlight's control but James was on hand to assist.
It's not necessarily the first thing to draw your attention to a holiday destination - but it was the elegant Costa Rican footballers in the 2014 World Cup that got me thinking about a holiday in Central America.
I knew Costa Rica was famous for its geographical diversity - it has active volcanoes alongside misty rainforests - but as soon as we arrived we also discovered a country extremely and justly proud of its status as a world leader in environmental protection.
It thrives on its image of eco-tourism and is an adventure playground with jungle zip-lines, surfing and many national parks.
Most holidaymakers fly to San Jose in the centre of the country and the very first impression on landing is not so green and pleasant, with crowded highways. But the capital is bustling with street life and has a growing number of good places to eat.
Once you escape the city, the true nature of the country soon becomes apparent.
We hired a rugged 4x4 vehicle, which is definitely needed for the potholed roads and is a must if you want to cross shallow rivers to reach secluded beaches.
Our first car journey was to the Arenal volcano, a couple of hours north. It last erupted, without warning, in 1968 and even now you are requested to park thoughtfully, ready for a quick getaway.
We spent the afternoon of the same day on a horseback trek with the volcano as a backdrop. The Ticos, as the locals are known, like to tell you that you can swim in the Pacific Ocean in the morning, cross the country and then be beside the Atlantic before sunset.
The Guanacaste coastal region in particular, in the north-west of the country, boasts fabulous beaches such as Playa Blanca and Playa Hermosa and is the most visited part of Costa Rica. There’s a diverse range of hotels from small beachfront properties to the high-end all-inclusive in Papagayo Gulf and not forgetting the laid back more bohemian resorts of Samara and Nosara where surfing and yoga are the main activities.
The Santa Rosa National Park and Rincon de la Vieja combines tropical forest and surfing - plus about 250 bird species, there are many beautiful mountain lodges so you can spend time exploring the wildlife in this lush area.
The Pacific and the Atlantic are only five hours apart in this part of the world, and both coasts have lovely beaches.
Anyway, not being in a tearing rush to experience both oceans on the same day we decided to head west to the Nicoya Peninsula in Guanacaste, dreaming of deserted beaches and giant rolling Pacific waves.
Self-styled as the 'black hole of happiness', the area around Samara has the laid-back aura of a 1960s hippy community. We did find many beaches, some nameless with rock pools, and some with crocodiles as well as diving gannets, others with surfers seeking giant walls of water. My favourite was the palm-fringed Barrigona, with its romantic, lingering sunset.
Reluctantly escaping the vortex of Samara we headed back to San Jose, handing in the car and our freedom. We spent the night at the boutique Hotel Presidente before joining a tour group heading to Tortuguero National Park, a Caribbean water world of lagoons and canals on the Atlantic coast.
Although our independence was over, it was good to be looked after and to socialise with fellow travellers.
Our charming accommodation at Aninga Lodge was reachable only by boat. As the river was low, it required some of us to get out mid-journey and push.
Our cabin was set among a maze of paths surrounded by greenery. The organised walks further into the rainforest were a joy with sightings of howler monkeys, colourful toucans, sloths and humming birds.
The best way to get even closer to nature is to take another boat ride down the narrow canals where guides point out creatures that tourist eyes would never spot.
Our next lodgings were on the banks of the Rio Pacuare. Pacuare Lodge is undeniably upmarket but also one of the best eco-lodges in the world. It is candlelit, spacious and deeply romantic.
The staff run the zip-lines, very exciting even for a daredevil like me, cook the delicious food and, at the end of your stay, take you on a white-water rafting experience back to civilisation.
Fantastic.
First published in the Mail on Sunday - July 2019
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