Your calls always answered within 5 rings.
Thank you for making it all so easy, Helen
Flights worked out perfectly. Had not appreciated we were on the inaugural United Airlines flight from Newark to Glasgow after its suspension in 2019. The tip on MPC saved us again when entering the US.
Everything ran smoothly. Maybe another time, where possible, hotels closer to town but cannot fault ones we had.
Kylie, as always, covers everything and delivers every time!
Thanks Ross for sorting out another great holiday!
Everything went well, flights great, hotels all very good. The only issue was the car hire from Europcar which was smaller than expected and the initial car was faulty
Highly recommend Curtis and team to organise bespoke holidays. Two of the six hotels we stayed in were superb and the others as we had requested. Trip transportation was clean and staff friendly and informative.
Tour of Costa Rica was perfect with no hitches. Had the best time thanks to Les at DialAFlight.
Thank you to Luke for a well planned holiday. We were kept updated and everything went very smoothly. We had a great Costa Rica Adventure.
Dexter is always so helpful and nothing is too much trouble
Your local agent in Costa Rica was great and all the logistics of our trip were well organised. The only thing I would suggest is in relation to the car hire. It would have been useful to know prior to arrival that a local SIM card was included as we had purchased one before our trip. We had a fabulous time and highly recommend this beautiful country.
We really enjoyed our holiday. Thank you to Tom for organising it for us.
Great service. 5 stars
Thank you, Ethan. 5 stars
Faultless service
Excellent organisation - we travelled around in complete confidence. Great locations on the tour allowed us to sample the delights of this beautiful country
Jerry was amazing - very helpful with useful suggestions. We will definitely use DialAFlight again
Roger and Trevor were fantastic in booking me flights and sorting out all the changes that I needed.
Thanks for your help with our trip - all went well in spite of a delayed flight!
Joseph was very efficient and a good communicator.
It was reassuring to know that we had someone to call at any time with questions or concerns. Noah is very approachable and we felt he would put himself out for us
DialAFlight were great. Unfortunately our tour was not but it was my bad choice.
Your agent in Costa Rica was excellent. They made contact before we had even made our way through the airport and one felt very well looked after. Overall we were very happy with the whole tour and would definitely recommend it.
The whole trip was perfectly organised and we had a fantastic time. Thank you
Everything went well and all transfers and flights worked
Great service from Reid Marshall - again! Will call him for my next flight.
Ashley was brilliant.
Dominic, as aways, so helpful and friendly - have recommended to friends
Saf and his team are fantastic.
James as always planned a perfect trip - everything went smoothly other than a couple of flight issues which were out of DialAFlight's control but James was on hand to assist.
She keeps popping into my head. No doubt teenage eco-warrior Greta Thunberg would approve wholeheartedly of Costa Rica's much-heralded efforts to look after its outstanding natural beauty.
But you just wish Greta would smile more, despair less and have some unadulterated fun.
Thank goodness the five-million people in this spectacular country - with Nicaragua to the north, Panama to the south - smile a lot and have fun. Ticos, as Costa Ricans are called, are gentle, welcoming and wear their eco-credentials lightly.
Almost three million people visit every year, with Britons at the forefront.
Despite its small size (roughly similar to Denmark), Costa Rica possesses more than five per cent of the world's total biodiversity, and its disbanding of its army in 1948 means huge financial resources have been ploughed into education, resulting in a literacy rate way above the Central America average.
Its slogan 'Pura Vida' (pure life) is apt considering the ancient rainforests, volcanoes, waterfalls, coffee plantations, national parks, hippy-dippy surf towns, rumbustious Pacific and calm Caribbean coasts, plus, topping the bill, wildlife comprising 250 species of mammals, nearly 9,000 bird species and more than 250,000 types of insect, including a quarter of the world's butterflies.
We flit back and forth between the two coasts and experience ferocious but exhilarating downpours, plenty of clear skies, high humidity and temperatures around 28 degrees.
In the capital San Jose we stay our first night at Grano De Oro, a colonial-style hotel.
Next day we head in our rental car west to the Papagayo Gulf, where Moroccan/French entrepreneur Mehdi Rheljari has opened a five-room eco-lodge called Kasiiya - one of the most exceptional projects I've ever seen, mainly because you might never know it's there.
Such is the minimal footprint of the tented suites that it's howler monkeys who have more of a presence. The young staff are totally committed to Mehdi's vision. A shaman-type character operates from a treehouse spa; barefoot Bruno, originally from Berlin, offers 'movement sessions' (some of which involve taking your cue from animals); and naturalist Manfred leads hikes pointing out the wildlife (with a tear in his eye when an osprey does a fly-past).
Even with Satnav our next drive, south to Santa Teresa, is a challenge on roads sometimes bumpy, sometimes with giant craters.
Perfectly positioned Hotel Nantipa has been open less than a year. Its modern design (teak wood and huge sliding glass doors) is in stark contrast to Santa Teresa's hostels, shacks and yoga retreats.Mel Gibson has a place in town; so does supermodel Gisele Bundchen.
David Cameron has spent Christmas near here, as has Canadian PM Justin Trudeau .
I'm not a surfer, but if I were this must be one of the greatest places to practise one's 'aerials' and 'backsides'. A two-day stay was far too short, but we headed next for Tortuguero National Park and sloths, iguanas, crocodiles, killer frogs and snakes.
We break our journey in La Fortuna and stay one night at the highly-recommended Amor Arenal. A nearby farm has its own nature reserve, concentrating on sloths. By definition they don't do much, spending hours wrapped around a tree branch.
La Fortuna offers white-water rafting, canyoning, zip-lining, horse-riding and hot springs, in the shadow of the country's biggest active volcano, Volcan Arenal.
The main access point to Tortuguero National Park is some four hours away, in La Pavona. Included in the rate at Tortuga Lodge is one morning and one afternoon safari.
Our final destination is Puerto Viejo in the far south-east. It's a colourful, buzzy little town where Jamaicans settled some 100 years ago. They came to Costa Rica to build the railways - and never left.
It's ramshackle but with a growing number of chi-chi shops, bars and restaurants.
We stay just off the main drag at a delightful little place called Aguas Claras, handy for the beach.
'We've left the best until last,' I tell Joanna as we head for supper at a restaurant packed with locals. Puerto Viejo is a glorious fusion of Central American and Caribbean cultures - and reason enough to return to this gentle and engaging country.
First published in the Daily Mail - April 2020
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