Trevor and his team were very knowledgeable and kept us informed. Their customer focus had our best interests in mind at all times making us feel valued customers
Always excellent service
Easy to get hold of anyone in the office if you need to speak to someone.
Excellent accommodation and service
Roger as always was amazing!
Absolutely wonderful holiday. The plane was delayed on our outward journey but we were well looked after. The hotel was brilliant with genuine kind staff. They were all very welcoming. Would love to return in the near future. Thanks again for your guidance.
Everything was better than I expected.
Transfers to and from our hotel in Grenada took some time to arrive apart from that all good
Roy Copeland is an absolute gem. He will take on the most complicated travel plans deliver an itinerary with a professionalism and ease that I have never come across with any travel agent anywhere.
We will be using you again.
Daryll is always very helpful when we are planning a trip
Nothing was too much trouble.
Rebecca was my main contact and she was quick to reply to my enquiries and very helpful.
Initial arrangements were quickly provided and all worked as planned
Your responses on the telephone were always most efficient, courteous and articulate.
Fantastic service from Dylan - as always
Great service, Chris Coulter is exceptional
The hotels Reece chose for us old 'uns were perfect and we thoroughly enjoyed our holiday. Everything worked very well. Thank you and I hope we will be back soon for another break
Cody and Callum were very helpful
The problem was with Virgin. I have used them a lot for trips to the USA. I can’t believe how their standards have dropped so low
Danny Sharma provided a high level of customer service as ever and was particularly helpful when we had to defer our holiday due to Covid.
One of the most relaxing and brilliant holidays I’ve had.
Awesome! Thank you for your professionalism
Great service from Roger and his team as always. I know that I am in safe hands with them.
Tommy has been our go to agent at DialAFlight for years. He has yet to disappoint us.
Very pleased with Elizabeth Lidbury and her team.
Fantastic as always!
Keep up the good work, excellent service.
Amazing customer service as always and everything was booked exactly as requested
Excellent service with knowledgeable, friendly staff. I am going to highly recommend.
If you're walking too fast you're breaking the law,' says Mandoo Seales, my Grenadian tour guide. 'That's island time.'
It's my first morning on the Caribbean island and we're on our way to visit one of Grenada's famous waterfalls in the heart of the rainforest.
As we drive up into the hills, Mandoo, a retired merchant navy sailor, begins to give us an insight into the country's relaxed way of life as he points out locals 'liming' outside rum shops. It's clear he knows Grenada's every nook and cranny.
For the next thirty minutes as we stride through the lush rainforest, Mandoo continues to bring the island's history to life. He shows me a freshly picked nutmeg, the symbol that sits at the heart of Grenada's flag, and explains how in 2004 Hurricane Ivan wiped out 80 per cent of the crop. This was devastating for the island, which had become the world's second largest exporter of nutmeg and established a name for itself as the 'island of spice'.
Spice Island Beach Resort is a 10-minute drive from Maurice International Airport, a bonus to be at your hotel so quickly after the flight from London.
The resort's major selling point is that it backs onto Grand Anse beach, which fulfils every Caribbean cliché with its 2.5-mile stretch of white sandy beach and crystal clear sea.
The luxury hotel has 64 rooms and I'm staying in one of the four Royal Collection pool-suites. These palatial and elegant gated mini-villas, complete with plunge pool and sauna, are ideal for honeymooners or holidaymakers looking for some uninterrupted R&R.
However, if you enjoy waking up to a sea view opt for one of the Seagrape suites situated directly on the beach.
The resort offers all-inclusive packages, with breakfast, lunch and dinner served in its beachside restaurants. The food cannot be faulted and all of the dishes I sample off the fine dining evening menu arrive with Michelin star-worthy presentation.
There is also a barbecue lunch buffet every Sunday and a mid-week cocktail party hosted by the owner at his home, which shows how guests here really are treated like family.
Up early on day two and after lining our stomachs with pancakes, we're off to the River Antoine Rum Distillery, the oldest rum factory on the island.
Rum continues to be produced here using the same techniques employed when the distillery first opened in 1785. The process involves crushing sugar cane to extract its juices, which is then ladled and heated in huge metal bowls.
This creates a treacle-like liquid that is then cooled and fermented before being distilled. From the fumes circulating around the factory I know this is going to be strong stuff and a taste at the end of the tour confirms that it packs a powerful punch. In fact, due to its potency this liquor cannot be taken off the island.
We all know you shouldn't drink and drive but hopefully it is safe to drink and snorkel because this is the afternoon's activity.
We catch a speedboat to Molinere Bay just outside the capital city of St George's in search of the famous Underwater Sculpture Park.
This is a snorkelling experience like no other, as in place of a colourful coral reef you find an underwater gallery of contemporary statues created by British artist Jason deCaires Taylor in response to Hurricane Ivan.
Expect to see everything from a ring of children holding hands to a man at his desk poised over a typewriter. Taylor, who as well as a sculptor is a fully-qualified diving instructor and underwater naturalist, founded and created this amazing attraction, the world’s first underwater sculpture park. It is now listed as one of the Top 25 Wonders of the World by National Geographic.
On our last morning we just have time for one more pinà colada before we pack our bags. Yes, it is only 11am but we're on island time. Mandoo's orders.
As we head to meet our driver, the ever-attentive staff are preening the gardens and sweeping the paths.
The manager tells me The Princess Royal is arriving later that afternoon for her second visit to the resort. It seems Spice Island has achieved the royal seal of approval - and it has certainly won mine.
First published in the Mail Online - September 2016
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