BA flights continue to be a problem. Poor food at mealtime + seats with extremely limited leg room. Will probably not fly with them again if possible
Natalie has been so helpful and informative. She has provided excellent customer service which is rare these days. A true gem!
Nonsuch Bay in Antigua was really good for multi generation families. Very secure. Beautiful and spacious accommodation with excellent staff. The Inn at English Harbour was an outstanding location and with superb accommodation and attentive staff.
Although not your doing, the special assistance on return to Gatwick was appalling. We were kept waiting for 30 minutes for the buggy to take us through immigration to the baggage hall.
Stuart was very helpful and responded to any of my queries promptly
Harriet was efficient and we were very impressed with her service
Les is awesome - helped us out no end
Just wonderfully helpful and pro active.
I will not be flying with BA again!
We didn't realise there was a direct flight to St Kitts which we would have preferred as we had to spend 6 hrs in Antigua airport. Apparently it goes twice weekly.
Manny couldn't have done more to be helpful. Highly recommended
The service I received from Jody was nothing short of exceptional. Will highly recommend.
Katherine was excellent.
Recommended you to a couple on holiday so expect a call from them. Really liked the service especially from Dylan.
I’ve booked many trips with Harrison and every time he always chooses the perfect resorts for my family He always replies within a day to emails (usually on the same day) and is efficient in booking what we need.
Many problems through no fault of DialAFlight.24hr emergency line was a lifesaver!
Excellent communication and regular updates with any changes or amendments. Have recommended DialAFlight to friends and people we have met on our travels.
Thanks to everyone that made my trip an enjoyable one
Beautiful spot in Antigua, boring food, would not chose all inclusive again in this hotel. Dreadful service on American Airline Business Class flight from Miami to London, would have been happier with Virgin or even BA, will not fly with AA again.
Just another awesome time with your help. Thanks Zac
Excellent service and friendly people.
Everything was super
I have already recommended you to friends, who have been very pleased.
Rico is very professional
From start to finish, Connie and James were an absolute dream to deal with. Very helpful. This was my first time using DialAFlight, but it certainly won’t be my last... Many thanks
Vinnie, yet again, went beyond the call of duty with pre-flight calls and flexibility around the booking. Thank you.
Ash was excellent. I will re-book with DialAFlight.
Fantastic holiday, thank you
While the British have long had a love affair with the West Indies, it wasn't always an idyllic haven of rum punches and swaying palm trees.
When novelist Anthony Trollope visited in 1858 he had to cope with poor claret, rotten walnuts and withered apples. Trollope, who was also a senior Post Office official, sailed aboard SS Atrato from Southampton on a six-month tour to survey land and conclude treaties for the British government.
He wrote a travel book about the islands he visited, people he met, exotic foods, tropical climate, earthquakes, Panamanian railroads, Cuban cigars and colonial customs.
MIND THE STINGRAYS
He might have enjoyed some of the quirky moments in my trip - in particular the odd warning from our jocular sea captain Joshua in Antigua as we stepped off his speedboat into the warm turquoise waters.
His concern was that the stingrays we had come to float alongside might well nibble our inner thighs, leaving a mark suspiciously like a love-bite.
He was just putting it out there, he said with a mischievous grin, in case we needed to warn anyone back home in advance of any telltale nips.
At Stingray City, 35 minutes off the Antiguan coast, dozens of these slippery creatures gather. But all were on gentlemanly behaviour and left no marks.
THE PERFECT LOCATION
Later it was back to Zen-like tranquillity at Pelican House, an idyllic villa in Blue Waters Resort, so-called because the azure sky is perpetually dotted with these exotic, large-billed birds gliding overhead, waiting to dive for their fish lunch.
A white gate in a picket fence opens on to a blaze of pink bougainvillea - framing the picture postcard perfection of this whitewashed villa with its own swimming pool.
A white four-poster bed, colonial-style furniture and a balcony opening on to the sea make this a heavenly retreat.
The hotel is managed by a guitar-playing Scots-born manager with a beady eye for detail. There were candlelit dinners of mahi mahi cooked with fennel, pernod and olives, served to the sound of the sea washing the shore.
Think not of rotten walnuts but gourmet dishes: particularly good were pan-seared snapper and grilled lobster tails. At Nicole's Kitchen we learnt to make roti, curry and coconut puddings, all with rum freely flowing. Nicole is Antigua's Nigella and we were soon rolling pastry, slicing and dicing coconut and sprinkling hot spices into shining saucepans.
Like Trollope we island-hopped, by plane rather than boat, to St Lucia where the Sugar Beach hotel has a sensational setting. Sitting in the shadow of the mountainous Pitons, the towering rock outcrops that define and enhance the view.
It was this stunning natural beauty that made Lord Glenconner, one-time owner of Mustique, buy up this cove. He attempted to make this his second West Indian paradise with a hotel called Jalousie, but it has now been reincarnated by Roger Myers, another Englishman, into a fabulous haven.
The hotel is an epicurean masterpiece. You are obliged to chill, with brightly coloured tuk-tuks always available to sweep you to bars or spas.
The Caribbean is now a gourmet's paradise, with hotels providing exceptional cuisine. Myers created the Cafe Rouge brand and has been a big cog in the music industry (clients included The Beatles at one stage) but he fell in love with this site between the pitons.
His schooner often sails by as he keeps an eye on standards.
St Lucia is an extraordinary island where Orlando's restaurant in the nearby town of Soufrière has entertained the likes of John Major and Marco Pierre White as well as hosting local poets' readings.
But then literature is part of the DNA of St Lucia. It's where the Nobel Laureate for English Literature, Derek Walcott, was born and recently died aged 86.
No wonder Trollope felt the lure of the West Indies and was fascinated by these dazzling islands - as was I.