Your calls always answered within 5 rings.
We had a great trip and the tours were excellent.
Would be helpful if BA provided a proper reference for connecting flights to allow for online check-in.
Totally dependable, professional, friendly service and a trusted source of advice.
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
As always Gavin was amazing. Helpful, attentive and customer focused
Very informative, helpful and knowledgeable about my route and all worked out well … many thanks to Chris Briggs
Ivor provided ecellent service at all times, no hesitation in using again and recommending Thank you
I‘ve had nothing but good experiences with DialAFlight.
All went according to plan. Many thanks to the team at DialAFlight
Jamie was exceptionally helpful but was unable to get BA to account for their fault.
Iberia flight a disaster
Great job again Amelia
Amazing holiday - would recommend
I have bought my ticket to Brasil every year from you and with Jake Chudasama. Would not change anything. He is very attentive, helpful and nothing is a problem when I have a few questions.
The whole trip went like clockwork and the tour company in Peru were excellent - so helpful and friendly. All the hotels were very comfortable and the receptionists were very helpful with all our requests. Our guides were all so knowledgeable and pickups were always on time. A most memorable holiday.
Doug is always very helpful when we have complicated long haul flights to book.
Thank you Samuel - you were brilliant as always in finding a reasonable priced ticket. Looking forward to booking again later this year.
Another perfect adventure put together by Libby
Thank you Vinnie and team for 10/10 service.
We had some problems on our return transfer, however this was not a direct result of DialAFlight and a problem with the airline
Despite being a Canadian on this tour which came with a few unexpected and frustrating changes, Guy did a great job with communication and answering questions. Thanks for everything to ensure a great reunion with my friends.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
A hassle free way to organise what was a fairly complicated trip.
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Great service as usual from Joe and Jamie - will continue to use them for our holidays.
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Just when you thought it was safe to order another coco loco and settle into snooze on the lounger, along come the wellness warriors to liven up your holiday.
Healthier holidays are booming as travellers demand more from their vacation. Yes, there are still lazy beaches, rum-laced happy hours and multi-course meals. This is the Caribbean after all.
But my particular hideaway has added new activities including floating fitness classes, happy hour sketching sessions and mindfulness from an in-house psychologist, inspired by health-conscious guests.
And while this is definitely not a boot camp kind of break - it’s still perfectly acceptable to get busy doing nothing if that’s more your thing - the fact that there are some ‘good for you’ options available is good to know.
I stayed at Galley Bay resort in Antigua, an Elite Island Resort - and this is how a typical day panned out...
8am We wake to the sound of waves and birds. With most of Galley Bay’s 98 rooms and villas being directly on the beach, for anyone looking to use their holiday time to connect better with themselves and nature this is a beautiful way to start the day.
8:30 It’s the first tough choice of many: whether to blow the cobwebs off with a paddle beside the pristine beach, a jog around the palm trees and turtle sanctuary, or a quick gym session.
9:30 A relaxed breakfast at the beachside restaurant where the healthier options include fruit, yoghurt, eggs and fresh juice. If you intend to leave Antigua fitting into the same jeans you arrived in some willpower will be required as this all-inclusive has a knack for knocking up devilishly moreish pancakes and French toast. We're trying to take it in turns - one day on, one day off from the most naughty things. Because life should be about balance, right?
11.00 Getting physical with the new floatfit classes in the pool (or the sea if you’re staying at the St James’s Club on the other side of the island). The class is a 20 minute HIIT (High Intensity Interval Training) workout including burpees, lunges, squats, mountain climbers and planks on a floating ‘aqua base’ board (like an inflatable surfboard) and is a brilliant way to get a bit fit while topping up the tan and having a giggle (the poolside sunbathers watching us wobble into the water are definitely getting a laugh).
The class is free (all activities at Elite Island Resorts, including daily yoga, hiking and watersports, are included in the price of a stay) and working out like this on the water offers a low impact activity that is suitable for all ages and fitness levels.
12 noon Lunch in the Gaugin restaurant, which features romantic thatched cabanas and serves up delicious grilled seafood.
15:00 A spot of sunbathing, on a private lounger near the room, a hammock by the pool or a rocking chair on the deck.
17:00 Back to the pool for a short stretch class on the aquabase boards. This time I fall in only once.
18.00 A chance to reflect on the day at Happy Hour. Every hour is technically Happy Hour at the all-inclusive Galley Bay bars, but this is when guests like to congregate before dinner. And now the resort is serving up bespoke ‘Ink & Drink’ sketch books alongside the sundowners to offer visitors the chance to colour themselves calm with designs by Puffin illustrator Adam Stower and mindfulness tips by psychologist Dr Nicole Gehl.
A good colouring session has been linked to relieving stress and anxiety and Adam’s sketches of the property’s views and nature are a great way to be mindful of the jaw-dropping location we are in. We also love Dr Gehl’s simple tips on taking the qualities of a great holiday home with us.
20:00 A quick visit to the Rum Shack, where it's possible to taste more rum than is decent before dinner.
21:00 We finish the day with dinner at Ismay’s. This is the resort’s most charming restaurant, named after the longest-serving member of staff, and the perfect place to celebrate a special occasion. As we settle at one of the romantic tables on the beach we decide to practice some of Dr Gehl’s methods, focusing on the feeling of the sand underneath our feet, the sound of the gentle waves and the taste of cold champagne as we toast this beautiful place.
First published in the Mail on Sunday - April 2017
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