Your calls always answered within 5 rings.
Top quality service - will continue to use DialAFlight
Harry and the team delivered a first class service when we needed a very immediate travel solution. The reason why we have used DialAFlight for so many years !
Excellent service, would definitely recommend. Ivor was efficient and dealt with every request, nothing was too much trouble. Definitely use DialAFlight again.
Very disappointed with Etihad's new rules about use of lounges for certain classes of business class fares. Which we were not informed about.
Excellent service every time.
Excellent customer service, everything was so well organised, thank you
I love using this company. Everything is well planned, great communication and app is great. If there is a problem it is sorted out immediately. Great customer service
We had a complicated schedule, travelling around Australia. Everything worked perfectly.
First class support and advice from the first contact to the last. Thanks Patrick, Liam and the team.
Amazing from start to finish
Fantastic service. I had a phone call a couple of days before departure checking everything was OK and a follow-up call when I came home. Also offered help with car hire and accommodation. Would highly recommend
Very happy. I found DialAFlight very helpful with friendly staff, would highly recommend
Great planning as ever
I always ask Donovan for help and he has never let me down
All went well, thanks.
My trip to Sydney went very smoothly. First experience of business class and WOW! What a different way to enjoy a long haul flight. You were very helpful with answering queries.
Brilliant arrangements from Emma
Everything worked like clockwork, many thanks.
Sorted out any minor issues that I had. That’s all I can ask
Just 40 min layover in Hong Kong. Barely enough time to get second flight. Touch and go.
Everything perfect from booking to being kept informed about trip - will use for my next flight
Definitely helped me on several occasions and made me feel more comfortable knowing I could contact for support.
Just a small niggle - can anything be done about the poor airport assistance in the UK. Every other country I travelled through gave excellent service.
Have used DialAFlight for several years now - delivers everytime!
As always - everything was wonderful
Perfect service.
Great service, as always
Excellent as always
Everything went to plan. The only problem was the motorhome from Apollo in Sydney and dropping it off in Melbourne. The first motorhome was extremely knocked about and not clean enough. We refused to take it and another (only slightly better) alternative was found.
I was really impressed with the service and would definitely use DialAFlight again
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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