Your calls always answered within 5 rings.
We had a 9 flight itinerary on a 6 week holiday We asked for connection times no shorter than two hours and got them - every flight was on time no delays. We reserved seats at online check in paying for the long haul flight seats and that worked out. Will definitely use DialAFlight again
Keep up the good work!
Seamless service from start to finish
Special mention to our Travel Manager William who always goes above and beyond!
Excellent response to calls, informative and very helpful. You get the point they know what they are doing and are rather good at it.
Excellent service again from Amy Hibbert. I have recommended her to friends who feel the same and I will always use Amy to book my flights. Her colleagues are always polite and helpful too. Many thanks Julie
As usual, excellent service, with any hitches sorted promptly. Thank you once again Callum and team, from a client with over 10 years plus of patronage
So pleased we booked through DialAFlight. The whole process was easy. Donovan was such a help and sorted everything for us, making our trip worry free.
Have used DialAFlight on many occasions and have always had excellent service
Everything was exceptionally well planned, even down to the timings of the flights. Ben was super communicative and we wouldn’t hesitate to use you again.
Thanks for all your help and advice in the early stages of planning this trip.
I will be booking my next longhaul flight with DialAFlight. And I'm sure the service and price will match my experience of what DialAFlight can offer
Libby McGarry is amazing...she is fantastic. Excellent customer service. Always polite and friendly. I recommend her to all my friends and clients
Superb flight. Excellent service from Cameron again. All flights on time. Will book with you again thanks
Lovely friendly staff (Ruby). So good to talk to a human being. The app was very good too
Dominic again did an amazing job
Great service as always makes travelling a pleasure and good to know there is excellent back up in any situation
Excellent work from Philippa
Another excellent holiday schedule put together by Jarvis and Philip which made our visit to New Zealand extra special. They got the balance between the two islands and individual places just right which highlights the importance of using people who have experience in the area. Many thanks again and we would not hesitate in recommending you to others.
Thank you for getting me a great deal that worked out perfectly.
Always happy to use DialAFlight for our trips to Australia. The help and service provided is excellent and we are kept informed on any developments.
Wonderful from start to finish. Very helpful. Service was brilliant. Many thanks
Terrific help and advice throughout - online travel services are fine, but to understand a variety of options and the differences between different carriers, these guys are the best!
Everything was fine. Many thanks.
Very happy with the outstanding service from DialAFlight. Russell's very helpful advice made our trip a memorable experience.
Ed was absolutely outstanding - we asked for a stopover for a couple of days and left the destination in his hands. The hotel he picked was a proper paradise and the price of the package was unbelievable. We cannot recommend DialAFlight enough, and will definitely be using them again for all our trips.
As always, Billy’s professional service was excellent - you are the only travel experts I will use.
Everything went smoothly. Clark was a fantastic help with everything. Would definitely recommend DialAFlight
Everything went very smoothly and will be booking another flight with you very soon
Great service as always
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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