Your calls always answered within 5 rings.
It was all wonderful...I should have stayed longer!
Whilst your service is good, can't say the same for some of the BA staff on flight out.
Callum, as always, did a wonderful job
Another excellent job by Troy and his team. We look forward to the next one next month
Will use you again.
Three weeks in Malaysia which involved a few transfers. Everything worked out perfectly, the flights, transfers, hotels and information from DialAFlight. Excellent service (as usual).
Due to family crisis and issues, I had to amend my flight dates. Both Karl and Joe were extremely helpful and made it all possible. Excellent service.
All good. Well organised trip. Thanks a lot!
We would thoroughly recommend DialAFlight to anyone. We would also recommend both BA and MAS airlines.
Niall is very helpful and I would recommend him every time
Louie Cranshaw was brilliant. Very patient and understanding. Will certainly use DialAFlight again
I would never go to any other company than DialAFlight. I trust them implicitly.
Wonderful trip! The support given around a last minute change in accommodation was fabulous.
Given our remit for a three month trip to Malaysia, Raphael worked hard to get a good flight date and the best value. He let us know very quickly when the airline changed our homeward flight - only five minutes later but it was good to see he was ‘on the ball’
Tom was brilliant, very patient and kind. We will use you again
Top job Joe, will be in touch soon for our annual three months down under
Your travel manager, Ross Perks, is the best! Nothing too much trouble. Lovely to talk to and very helpful. Been with DialAFlight for years and thoroughly recommend them
Good service throughout
10/10 again, as always!
Dominic has helped us with our holiday flights and hotels for the past few years. If he is not in the office one of his colleagues has always managed to sort us out. We are delighted with the services you offer and always recommend you to friends.
In terms of the planning, it was fantastic, very smooth and very easy. Will be using again!
Absolutely spot on. Even to the point you called us when we were on the way to the airport to let us know about a flight delay.
Great flights, superb advice and service from Oscar Smith, will use again
Great holiday experience, which was made worry free by Charlie
As always excellent service
I have booked many flights with Des at DialAFlight as it takes the stress out of the booking process.
Flights were great (although no seat allocation wasn't ideal). Both hotels are fantastic (Park Royal is very family orientated - thank goodness for the adults pool). All in all, a great trip.
So happy with the booking process and our holiday. Will definitely be back! Freddie was great.
Kelly is an absolute gem. Treasure her.
There is a reason I keep coming back to DialAFlight but this holiday exceeded expectations. Langkawi - what a place. Wayne did us proud. Truly the trip of a lifetime.
My wooden villa stands on stilts, surrounded by towering trees that obscure the view to the ocean 200 yards away. At night, giant squirrels thud on to the shingle roof. By day, long-tailed macaques perch overhead, throwing jungle debris at each other. They are ever hopeful that I might leave my balcony door open.
'Macaques appreciate creature comforts,' warns my host, 'and wouldn't hesitate to raid your minibar and throw a party in your villa.'
I am on the Malaysian island of Langkawi, staying at The Datai, which just celebrated its 30th anniversary, having set the bar for luxury when it opened.
The 65-acre site lies deep within a rainforest and mangrove swamp that creep up to a crescent of caramel sand on the Andaman Sea, home to more than 250 bird and 500 butterfly species.
Like most guests, I barely venture beyond the hotel grounds, a pristine microcosm of an island that became a Unesco Global Geopark in 2007.
That Langkawi has not been overdeveloped is due in part to the legend of Mahsuri's Curse.
'In the late 1800s, a beautiful bride was wrongly accused of adultery by jealous villagers and put to death,' explains Irshad Mobarak, Datai's head naturalist, during a walk to a rockpool for an early-morning dip. 'With her dying breath she cursed the island for seven generations.'
Fearing the curse, people stayed away until it 'expired' in the mid-1980s - and then tourism took off.
Conservation of this environment is central to The Datai's philosophy, with initiatives covering land, sea and local community. So it is that one day I find myself with Dr Ravinder Kaur from Gaia, a social enterprise which has teamed up with The Datai for the protection of hornbills on the island. The birds - known as nature's gardeners for their habit of regurgitating seeds - are threatened by poachers and deforestation.
We spot a male and wait for him to visit his nesting partner, bringing her the choicest fruit he can find. She has enclosed herself in the hollow of a tree, but the cautious bird, having spotted our presence, does not want to reveal its location.
When I do see one it is by chance, over breakfast.
An oriental pied hornbill is making a flurry of trips to a keruing tree by the main pool. It starts a rush for cameras among guests - and opens up opportunities for the thieving macaques. A walk through the ten million-year-old rainforest with nature centre manager Dev Dass reveals more wonders.
Trying not to trip over roots in the shaded forest floor, I see tiny orchids and hardwoods rising over 100ft. Wedged in the cleft of one tree, a rare colugo - the only 'flying' primate - slumbers, his fur blending with the bark. 'Poachers hunt for critically endangered animals and cut down precious agar trees as the wood fetches £2,500 per kilo,' says Dev. 'We employ 35 security guards to protect our rainforest.'
It is midday now and I have an appointment to go kayaking in the mangroves. Through a narrow channel I paddle into another world - sun-dappled and still but for the insistent whirr of cicadas and the squawk and trill of birds. I glide and duck under branches. A collared kingfisher takes flight as a spectacled langur leaps through the canopy. Less cuddly are reticulated pythons, which also haunt the mangroves.
The next day, I feel the call of the ocean. I have the freshest catch - grouper, snapper, pomfret - for lunch at the Beach Club. As the tide ebbs, I watch tiny sand bubbler crabs set to work, creating their granular artworks, like a mantilla of lace. 'Heaven is under our feet as well as over our heads,' proclaimed American naturalist Henry David Thoreau. I would agree with that.
First published in the Mail on Sunday - February 2024
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements