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Amazing service from Vinnie as always.
Connie has been so helpful. I’ve had additions, cancellations due to deaths, date changes etc and she’s handled it all so efficiently and swiftly. I’ve already recommended DialAFlight to friends and will not hesitate to recommend over and over again. Thank you for all your help. You’ve made everything so easy
Disappointed that only one leg of journey was with Qatar (not your fault!) Malaysian not my favourite airline but BA back to Heathrow very comfortable. I would always recommend DialAFlight and James is always helpful and friendly.
Been with DialAFlight for years and although all the agents I have dealt with have been great, my praises go to Kirsty Farmer. She is not only good at her job, she is friendly, helpful and a really good egg!
Not sure I’d travel with Turkish again as staff very abrupt to point of rudeness. The Datai was exceptional as I knew it would be and the MO in Singapore was the perfect location
Our only challenge is that the flight from Hathrow to Istanbul was due to land relatively shortly before the flight to KL. If we hadn't forced ourselves onto the earlier flight, and downgraded, we would have missed the KL flight. As ever, Stan was a star - he is so good
Abbie was our go to. Very helpfull and professional
Efficient personal service from Riley Ranson
Very helpful and thoughtful service. Particularly liked phone call near departure wishing me good journey. Excellent seat on this flight.
We were happy with everything.
Excellent service particularly the call a few days before departure just to check everything was OK
Excellent advice and support from DialAFlight
As on previous occasions Fergus Convery has provided a first class, friendly and efficient service. He and his team have been pleasant to deal with and prepared to go beyond the simple fact of achieving a sale. Thoroughly recommended.
Good support from Dale with good communications
Troy always delivers for us
Experience was smooth with no hassles. Meals and seats were allocated. Overall a very good experience and would certainly use and recommend in the future.
Everything went well. The hotel in KK caters for groups from Korea and unless you like a barbecue (quite expensive at 168 Ringgit) every night the room service menu is the only option although it can be eaten in the restaurant or bar.
As usual Christian very helpful
We were very happy with the service provided and will definitely use your services again.
After a long wait from our original holiday booked for 2020 we were finally able to go. What a fantastic holiday Troy booked for us in Malaysia. The hotels and locations were excellent. We have recommended DialAFlight to our friends and family.
As usual, all went without a hitch - courtesy of Tristan’s efforts.
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Great support throughout.
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Every seat booked, flight booking was exemplary. Thank you Colin and team at DialAFlight
A shout out to Donovan who was very helpful and got me the best flight deal. He understood the need for me to maximise my time with family during my short visit and got me the best flight schedule possible.
Manny was brilliant
Greg was amazing! The service we got from him and DialAFlight was top-notch. The call just before we went to check we were ready and if we had any questions was a really helpful and nice touch. Thanks to the DialAFlight team and we will definitely be using you for ALL our future travel arrangements.
You exceeded expectations and my flights were great value for money.
When Pavarotti first went to Pangkor Laut, he arrived with 26 suitcases – 20 for his clothes and six for his food. He then declared it the most beautiful place he’d ever seen. 'It's enchanting, it's a paradise,’ he gushed. ‘I almost cried to see what beautiful things God had done.’
But I don't know what the Italian opera star was doing with all those clothes.
If he were alive today, he’d need only one case for shorts and T-shirts - and definitely no nibbles. Pangkor Laut Resort, set on its own little island, now has six high-end restaurants, all open to the balmy sea air.
Smart casual is required at the adults-only Fisherman’s Cove. Male diners underdressed are discreetly handed a sarong.
This tropical haven of beaches, rainforest and five-star pampering three miles off the west coast of Malaysia has also been a favourite of Michael Schumacher, Eric Cantona, Tony Blair and British actress Ruth Wilson (from the TV thriller The Affair). Bond girl Michelle Yeoh (Wai Lin in Tomorrow Never Dies) is a regular. And Joan Collins took her fifth and current husband, Percy Gibson, there on honeymoon.
However, you don’t need to be a celebrity to experience Pangkor Laut Resort's many delights.
From the airport at Malaysia's capital of Kuala Lumpur, Pangor Laut Resort can arrange for a car to take you to Marina Island Pangkor - the jetty near Teluk Batik from where boats to the island depart.
Even the transfer is a great sightseeing experience, with palm plantations, which have mostly replaced traditional rubber ones, as well as countless villages and their residents.
The 300-acre island is a short boat ride away - the first glimpse of it is little wooden villas perched on stilts above the ocean. These are individual luxury air-conditioned villas, connected by wooden walkways to the main resort, nestled between the beaches and gentle hills of the island’s north coast.
Below and all around you in your stilt villa is azure ocean; above is sun and sky. Each villa has a deck with sun loungers. Just five minutes of lying back - waves lapping beneath and the calls of tropical birds carried across by sea breezes - will melt your stresses into the sea.
If you're lucky, from your deck you might see eagles, hornbills, sea otters, turtles and other wildlife.
On a wildlife tour with resident expert Aris, expect to see fruit bats, monkeys (long-tailed macaques, which are very cheeky), wild boar, two types of snake - both non-lethal to humans - and very rare pangolins. These look a bit like anteaters and have been hunted to near-extinction by the Chinese and Vietnamese, who deep-fry the skin and eat it as crackers. Pangkor Laut Resort is working to start a pangolin breeding programme - one of its many eco-projects.
During my trek I was lucky enough to see a tiny paradise tree snake, a huge two-metre dragon-like monitor lizard and hollow crickets (known as skeleton cicadas).
Guests can enjoy yoga and tai chi sessions, fishing, snorkelling trips, golf, private cruises, gourmet picnics, kayaking, gym, jogging trails and cooking classes.
Treatments at the spa include one for men, the Bukit Gantang Warrior Treatment. It's far more relaxing than it sounds, and promises vitality, structural alignment and flexibility.
I had the two-and-a-half hour Campur Campur signature treatment, which began at the Bath House, where my feet were washed and the soles tapped with a wooden hammer. Then I was dressed in a sarong and guided through cold and hot pools and a Japanese washing hut before having my first massage, which also involved water, and was very refreshing.
The main massage, which lasted 105 minutes and took place in a dry spa room, was out of this world - the best I've ever had.
My masseuse, Putri, said the technique was unique to Pangkor Laut and that she and her colleagues had undergone special training. I thought I was very relaxed before I went in, but afterwards I was on a never-experienced-before level of chilled-out-ness.
The resort is a glorious feast for the senses – and a chance to be utterly pampered. No wonder Pavarotti sang its praises.
First published in the Mail Online - September 2016
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