Our only problem was being forgotten by the wheelchair service at LHR terminal 5 on our return. No blame attaches to you, of course.
Everything was excellent - hotel, flights, company. Will not be crossing you off my list of contacts!
Very helpful and sorted everything out for me including changes whilst I was abroad.
Qatar Airways was not as good as we expected.
Always very reliable - I often recommend people to you.
Callum, you did an amazing job as usual
Another great trip sorted by a great team.
Amazing from start to finish!
All fine and great assistance from Cooper with putting together a fantastic package. Tim was also very helpful and assisted us greatly with booking us into a different hotel in Singapore when we had some issues with the one we were due to stay at.
Great hotel, great recommendation
Great holiday all went well. Thanks Kennedy
Excellent service from Troy. Our hotels were amazing and everything went like clockwork.
Our trip was well organised and everything ran as planned. Thank you all for your help with our booking.
Fantastic recommendation for hotel
Very efficient and prompt service offered by Carla. As an ex travel agent, I would not hesitate to recommend Carla as she was very professional but had an approachable and caring attitude during every point of contact.
I have been booking business and social travel through DialAFlight for over 10 years and never had any problems. They come highly recommended.
Superb service. Everything went well and I appreciated your message wishing me 'bon voyage'.
Great seats on the plane, great location of hotels - just what we wanted thanks to Lee.
Excellent service from Billy
My return flight was cancelled by the airline a few weeks before my return. Harry, my agent of many years, was on the case immediately. He informed me and sorted my new flight asap. Have used this company many years and never been let down or disappointed.
Excellent service as always!
Best to point out that if economy flights are included in itinerary, baggage allowance is affected even though rest of journey is business class. I paid extra to upgrade from Wellington to Sydney.
Fantastic service from John at the Croydon office. Everything was organised perfectly and for a great price!
Thank you for being so quick, patient and kind when finding me a flight at short notice. I would have been lost without you
Great flight in every way
Keep it up - excellent service throughout
Thank you for the most wonderful holiday. We will certainly recommend you and book again
Always friendly, efficient, polite, recommend
Thank you so much. The flights with Emirates were excellent. I will continue to recommended DialAFlight for yet again organising my flights and for continually keeping me up to date with any and all changes.
Excellent flights and no delays. Great customer service.
Kuala Lumpur is often over-looked in favour of a stopover in a more high profile Asian metropolis such as Hong Kong, Singapore or Bangkok. But the Malaysian capital is a city on the up, packed with fascinating art and architecture, top shopping - and some of the best street food in Asia.
From the airport the air-conditioned, wi-fi-enabled KLIA Ekspres Train whisks you to the city centre for you to check in to your hotel. If you're not too jetlagged you can try the sensational street-food scene straightaway.
Strung with red lanterns, pedestrian-ised Jalan Alor is noisy and tremendous fun. Start with sweet-spicy, perfectly charred chicken wings from Wong Ah Wah, then work your way down the street, finishing with a red-hot bowl of curry mee at Alor Corner Curry Noodle, on the corner with Changkat Bukit Bintang. Every dish is incredibly cheap.
Next morning fuel up with a back-straightening cup of Malaysian kopi (coffee) and kaya (thickly sliced toast smeared with butter and coconut jam) from a stall at Imbi Market. Download taxi app Grab – Southeast Asia's answer to Uber – and book a cab to the Batu Caves, an incense-cloaked Hindu temple complex on the outskirts of town (free). You'll see its 140ft gold statue of Murugan, Hindu god of war, long before you arrive at the limestone caves, which house murals, shrines and families of macaques. Don't get too close – they'll steal your phone/food/anything shiny.
Authentic Indian cuisine
Indians are the third-largest ethnic group in Malaysia, behind Malays and Chinese, and while you'll find reasonably good Indian restaurants outside Batu, there are more authentic foodie offerings in Brickfields – KL's Little India. So cab back over to canteen-like Vishal Food & Catering, at 22, Jalan Scott, which serves southern Indian cuisine on banana leaves, and order chicken biryani or mutton varuval. Leave room for extra poppadoms.
Escape the afternoon heat at the air-conditioned Islamic Arts Museum Malaysia. It's set on a hillside and its numerous rooms are treasure troves, filled with 1,000-year-old gold-inscribed Korans, rare compendiums of astronomy and astrology, Mogul daggers with jade hilts, and enough diamonds, rubies and sapphires to sink a pirate ship.
Imagine a cuisine that combines piquant Indonesian flavours with Chinese cooking techniques; that would be Peranakan, gastronomic legacy of Chinese migrants who settled in Java and on the Malay peninsula. Precious Old China, in Central Market, serves some of the best and is one of the town's most charming spots – full of crystal chandeliers, carved rosewood furniture and antiques.
Standout dishes include flaky pastry 'top hats' filled with prawns and shredded vegetables, 'devil curry'chicken and sago gula melaka – palm sugar tapioca.
Ten minutes away is Omakase + Appreciate, the first Malaysian entry to make it onto Asia's 50 Best Bars list, and the size of a shoebox. Order a rum, pineapple, orange and coconut cream Painkiller.
Varied cultural history
Next day explore some more - have a city overview from the 12-metre by 15-metre scale model at the City Gallery, snap a selfie in front of the I Love KL sign, then check out Merdeka Square, the old Royal Selangor cricket ground, the Sultan Abdul Samad Building, with its magical-looking Mogul turrets and domes; and gothic St Mary's Cathedral.
Malaysia's national dish is nasi lemak, coconut milk rice served with sambal, salad, peanuts and egg. You'll find fragrant plates of it for sale on every corner, or try the hipster version – nasi lemak pancakes – at Merchant's Lane, on a fern-filled terrace in the heart of Chinatown.
The neighbourhood is one of the oldest in the city, with garish Taoist temples, colonial-era architecture and souvenir stalls touting faux-silk pyjamas.
Nearby Central Market is the place for smart handicrafts such as batik cushion covers and beaded slippers.
You can't leave KL without visiting 88-storey Petronas Twin Towers - beat the queues by buying a ticket online and sunset's the best time to go.
Take a walk through KLCC Park (take a photo of the towers framed between palm trees) for an aperitif in the SkyBar at Traders Hotel. Happy hour here runs from 5pm to 9pm.
For dinner, move onwards and upwards to the 57th floor of Petronas Tower 3 and Marini's on 57, a low-lit Italian restaurant. Book a table by the window.
Where to stay? The whitewashed Hotel Majestic has a calm atmosphere, with a delightful afternoon tea – white jackets, curry puffs and mango jam – an orchid conservatory and a Charles Rennie Mackintosh-inspired spa.