As usual Stacey was fantastic. Another unforgettable holiday!
You are the best - that’s why we keep coming back for all our holiday needs.
Overall our flights and holiday were excellent. The arrangements for transfers put into place by DialAFlight took place without a hitch and the drivers were professional. The only change I would have made was our hotel in Kuala Lumpur. The Ritz Carlton is very much in the business district of the city and consequently taxis were needed to visit the various places of interest. Whilst taxis are very inexpensive in KL the traffic is congested most of the time! However, an excellent holiday and we will be booking again with DialAFlight
We have used DialAFlight and never ever had any problems, which is why we recommend them to friends and family. Staff are professional, helpful, friendful and knowledgeable - thank you, and here's to the next one!
Our holiday was fantastic. The hotel Daniel Webb chose for us was amazing and I can’t thank him enough for arranging our flights, transfer and hotel. I’m definitely recommending DAF to all my friends and relations and will continue to use for all my future travel plans.
Raphael McLean was amazing and so helpful!
Five star support from Julie Harris and the team throughout.
Not sure I’d travel with Turkish again as staff very abrupt to point of rudeness. The Datai was exceptional as I knew it would be and the MO in Singapore was the perfect location
Excellent service particularly the call a few days before departure just to check everything was OK
Troy always delivers for us
Experience was smooth with no hassles. Meals and seats were allocated. Overall a very good experience and would certainly use and recommend in the future.
Excellent. The smoothest trip I've ever experienced.
As always Jamie arranged a great holiday
Great recommendation from Dale. As always everything was perfectl. We recommend DialAFlight to everyone as you are the best and cheapest. Our families use you too now!
Keep it up, great all round service
From initial plans to changes to flight time, transfers and extra pertinent information (in this case 2019 nCoV) all documentation was provided in a clear and timely fashion. It felt as though we were taken care of, albeit at arms length but if needed help was always available from your travel advisor.
Excellent as always
Thanks Ronnie. All worked OK. Was escorted though KL to connecting flight.
Great holiday all went well. Thanks Kennedy
Superb service. Everything went well and I appreciated your message wishing me 'bon voyage'.
Excellent service as always!
Fantastic service from John at the Croydon office. Everything was organised perfectly and for a great price!
You never let me down, always stay in nice hotels, have recommended you to lots of friends who have booked with you.
Thankyou Travis for organising it all
Third time I’ve used DialAFlight. Always great service from start to finish!
Once again, Wesley sorted everything out for our trip.
I have used Dial-a-flight for the last 5 years and once again Karl Patel put together a fabulous itinerary which surpassed all of our expectations. A slight hiccup at the first hotel was dealt with immediately following an email to Karl who, on his day off, called the office.
Frank was fantastic - perfect holiday from start to finish
Just before I settle into one of the Datai's four-hour spa experiences inspired by the Malaysian ramuan tradition of holistic potions sourced from rainforest ingredients, my therapist, Eny, asks what I would rather listen to: music or the jungle.
I'm used to hearing a CD during a massage so I assume both would come out of a speaker, so opt for the latter – and am baffled when my ceremonial flower bath begins in silence. But the more I relax, the more I hear: the babbling of a brook that runs alongside; the strumming of cicadas; macaques calling to each other; humming dragonflies.
I'm sitting on the balcony of a simple wooden hut that's open to the warm island breeze on three sides and nestled in a dappled mangrove forest. I'm wrapped in a traditional hand-printed sarong and being sluiced with warm, floral-infused water.
I move to a warm plunge pool strewn with jasmine blossom, where I sip nectar from a fresh coconut and watch vividly-coloured butterflies fluttering around overhanging branches.
To stay at the Datai, on the Unesco island of Langkawi, is to reassess the meaning of luxury. The Datai was built from trees felled by elephants and is all but invisible above the trees, even from the sands of the tranquil bay it occupies – one of National Geographic's Top Ten beaches. It's in elegant harmony with its surroundings.
The Datai was created in 1993 by Australian architect Kerry Hill and has been recently refurbished to even more exacting standards.
My husband and I stayed in a beach villa with its own pool - and tireless butler, Oscar, who specialised in knowing what we required before we knew ourselves: from afternoon tea and pool inflatables to gin and tonics and a deck of cards for when the sun went down.
In touch with nature
The island's white-eyed leaf monkeys paraded along our fence every day. Stepping on to the sands in early morning, we watched the sleek heads of otters swim-ming past and the occasional eagle above.
As well as beach villas there are rainforest pool villas and a new five-bedroom 'Estate', featuring a games room, two pools and a private chef. The other 121 rooms, on a forest ridge, have sea views across to neighbouring Thailand.
A nature centre combines education section, research facility and general chill-out zone for those interested in the surrounding habitats.
Resident naturalist Irshad Mobarak and his team run guided walks around the 750-hectare site to show guests more than 200 species of birds, 49 types of mammal and 400-plus variations of brightly-winged butterflies.
For a better view of such a busy ecosystem, there's a wooden canopy walk winding through the forest. For a true aerial view, there's a cable car rising to 708-metres high Mount Machinchang.
I loved a mangrove safari by boat, skimming through tunnels of leafy branches and stopping to observe zany-hued fiddler crabs on the mudflats.
For dining, the Gulai House offers classic Malay curries, served family-style.
I recommend the fish and chicken cooked in brass tandoors. The open-air Pavilion restaurant sits on stilts with views across the forest and serves Thai food.
Down the road from the Datai, Langkawi’s Four Seasons is known for its Ikan-Ikan restaurant, which offers a contemporary take on traditional dishes, including a tamarind-glazed red snapper and freshly-caught green lobster.
The building style here takes inspiration from Moroccan riads and Moorish gardens. Vast shallow pools reflect the blue of the sky, while brass pendant lights and outdoor showers bring the medina to the Malacca Straits.
It exudes a sort of souk chic, with ornamental infinity pools with gushing fountains and brass statues. The GeoSpa has relaxation platforms floating on decorative pools.
The beach villas are built right on the sand, their sunbathing platforms and floor-to-ceiling windows facing the sea. There's an inevitable opportunity for celebrity-spotting here – we saw a TV star of the 'national treasure' order arrive just as we were checking out.
For the fearless, water sports include the X-Jetblade, which recreates flying on a vertical jet of water - or more gently, the vast hammam-style marble baths are alone worth adding an extra day to your holiday.
Of course we had to leave eventually – but Oscar came to wave us off at the airport, saying: 'We don't say goodbye here. Only see you later.'
First published in The Times - April 2019
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