Your calls always answered within 5 rings.
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
We were disappointed with our seat allocation on Iberia
It’s raining and suddenly my terrace is flooded with sound - heavy droplets drum down, frogs chatter, birds hiss and cicadas chant in chorus. A high-pitched wail from some jungle creature pierces the sultry, twilight air and halts my swim. Peering over the edge of the infinity pool into the waterfall and jungle below, I feel like I'm living an episode of Planet Earth.
Ever bewitching, Indonesia has the power to simultaneously arrest every sense. I'm treated to this dusk performance while taking a dip in my private plunge pool, just one of the many fabulous features of the luxurious treehouse-style suites at Four Seasons Resort Bali At Sayan in Ubud.
From an unassuming entrance on a dusty street, guests travel along a road flanked by treetops oblivious to the Bond-style lair that lies beneath the canopy. The main building has been designed to resemble a huge rice bowl laden with unexpected surprises on each level – Jati bar, Ayung Terrace restaurant and a spa all overlook the lush greenery present at every turn.
In harmony with its locale, the hotel offers a day in the life of a Balinese farmer experience - learning how to plant and farm a rice paddy field, followed by a traditional lunch and then a revitalising Chakra ritual.
Our friendly guide Santika leads us to the outer edges of the hotel, which spill into Ayung Valley's green paddy terraces.
After a tour of the herb garden, packed with fragrant and healing plants, we learn about ‘taksu’ a spirit said to dwell within each of us. Then it’s time to don a traditional farmer’s hat and wellies as I vigorously turn over the turf, letting the water swell over my ‘rice patch’.
Following a lunch of rice, fruits and meat, I head to a small spa overlooking the water. Frangipani suffuses the air and after completing a heath survey, I have a Manipura Chakra ritual focusing on my digestive system. I’m given ginger and honey to drink before being scrubbed with Himalayan salt and sea oil and wrapped in mud. Eventually I take an alfresco herbal bath before I’m kneaded with a soothing massage into utter relaxation.
I also try anti-gravity yoga, which involves swinging and contorting myself in a hammock. It involves a lot of time upside down and soaring through the air.
I regain my balance with a Buddhist nun who arrives to meditate with my yoga group. Although she’s only in her thirties emanates an ancient wisdom. Melodiously, she encourages us to appreciate the present, to listen to distant water trickling, chickens clucking and her singing bowl lilting across the incense-infused air. Some of my group are so moved they weep.
It’s hard to deny the island has an intoxicating energy, drenched in timeless mysticism. It’s why there are so many yoga retreats here and travellers following the trail of the cult movie Eat,Pray, Love.
I’m holidaying at both hotels on the island that Julia Roberts stayed at during filming. My contrasting, yet equally luxurious, second address is a laidback beach haven, Four Seasons Resort at Jimbaran Bay, favoured by celebrities including Nicole Kidman, Nicolas Cage and Cameron Diaz.
The dreamy retreat overlooks the bay’s enticing white sands and cerulean waters with the jade outline of Mount Agung in the misty distance.
Guests are housed in villas with private gardens and the resort is built in the style of a Balinese village. Despite there being 147 villas and nine residences, while sprawled out on a sun-lounger I feel like I have this slice of paradise all to myself.
Energetic guests can try paddle-boarding, kayaking and surfing lessons. I opt for Hatha yoga, revitalised as I meditate to a soundtrack of waves crashing against rocks.
Uluwatu monkey temple is nearby. From the lofty pinnacle of the park, you’re rewarded with breath-taking ocean panoramas. Tirta Empul temple in Tampaksiring, bustling with pilgrims, is also worth a visit.
Closer to Jimbaran is Pedang Pedang - the hidden beach of fantasies. After a climb down a winding staircase you’re confronted with a paradise expanse that stole a scene in Eat, Pray, Love.
Blessed with a cinematic backdrop, intriguing spirituality and glamorous hotels, the magic of a spa break in Bali will linger with you long after you've left.
First published in the Mail Online - July 2017
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