Your calls always answered within 5 rings.
Liam was brilliant and really helpful. A fantastic service and will definitely use again.
Katie was excellent at putting my holiday together and nothing was too much trouble
Seamless booking. Help at every step of the way and the app was very easy to navigate! Great customer service throughout.
Once again a superb holiday organised by Jerry.
Everything was spot on - no problems with flights or hotels. Thank you for doing a great job
Efficient, friendly service that left me feeling supported in case of any issues. Highly recommend.
Great service
Once more Joe Orton delivered. I would not use anyone else to book my holidays
The only issue was with getting online to our internal flights in Australia.
Absolutely first class service from Dexter. Wouldn't use anyone else!
Billy did an amazing job for us, we were totally happy with the costing for the the seats and flight times we wanted.
Sadly our Singapore Airlines flight from London did not meet expectations
Airline from Vietnam to Bali was Vietjet who I would not recommend
Thank you for all your help, my trip was amazing!
Everything worked well including all transfers with good flights. Immigration at Denpasar was rubbish but that's not down to you.
We have used DialAFlight for many years and have always had excellent service especially with our wonderful contact, Nicky Degun who always goes above and beyond when sorting out our trips.
I would’ve liked a reminder email to check in online for the return journey …whilst travelling dates and days become non existent!
Lee and the team were amazing help and support whilst we were stuck in Dubai. We would highly recommend using DialAFlight.
A* service as always from Ralph
Thank you! 5 stars
Great communication, knowledge and understanding of my requirements
KLM Premium economy is comfortable - expensive but it works.
The hotels were fabulous and the pick ups and transfers were all there without problems. Hotels chosen were central to where we wanted to be. Hyatt in Bali outstanding
Always great service
Good response to queries whilst travelling
Perfect in every respect
Everything worked perfectly...again...as usual!
We would never use anyone else but DialAFlight and especially Billy Gardner
Fantastic trip - thanks!
Keep doing what you're doing
Bali was the place friends kept telling me I should visit. Surely nowhere could be that fabulous - but it lived up to the hype. I loved it.
There was an enormous sense of tradition, belief in family values and beautiful aesthetics - there's nowhere like it.
I hadn't gone with any intention of searching for new fabrics or inspiration for designs - after all, I really had no idea what I would find.
It is so spiritual - it's astonishing how many temples there are. I arrived after an exhausting Fashion Week, but from the moment I entered Alila Villas Soori - the most amazing hotel I've seen - I felt thoroughly relaxed.
Alila Villas Soori is on Bali's south-west coast in the Tabanan regency, 20 minutes from Tanah Lot temple, the island's most sacred. It's one of Bali's prettiest regions, between the sea and rice terraces, with mystical Mount Batukaru in the distance.
My bedroom overlooked a glorious beach - the sand black and volcanic.
When I woke on the first morning, it felt almost enchanted. It had been stormy overnight and the beach was full of people collecting driftwood for fuel. Some were dragging away large pieces to turn into sculptures, to sell to tourists.
I had incredible spa treatments. ?They make their own soaps - volcanic, rice and cinnamon - all beautifully scented. And I saw how they use volcanic sand in body scrubs
The hotel's Cotta restaurant had a French and a local chef, together creating a magnificent fusion of French and Balinese.
After three days it was time to explore. The mountains in the centre of the island were a two-hour drive, but worth it.
I was in the picturesque Bali you see in guidebooks - rice fields and irrigation ditches everywhere.
I went whitewater rafting - and all around were stunning temples and rice fields. It was one of the greatest outdoor adventures I've ever had.
Later I thought I could hear music. When I asked what it was, I was told: 'It's the monks praying.'
There were often religious processions, and I was able to enjoy it all at close quarters.
For the second part of my stay, I moved to the Alila Villas Uluwatu at the south of the island. It was in a gorgeous area, above limestone cliffs and sandy beaches - very smart and fashionable, yet very tranquil.
A pool was set high above the Indian Ocean, with one of the world's best views.
I was surprised to find a well-stocked library, with books about traditional crafts such as weaving and basket-making.
My guide took me to a museum in Denpasar focusing on local handicrafts, with displays of traditional textiles and hand-made masks and tapestries.
Then I went on a bit of a 'treasure hunt' to learn more about the local dyeing techniques of batik and ikat. I discovered beautiful ikat weaves using gold and silver threads. I was learning about the culture and history of Bali through its crafts.
I bought so much local handiwork I had to buy a second suitcase.
I came across antiques shops where they have lots of textiles - some hundreds of years old - which you can buy.
At a temple at Uluwatu, on a cliff edge, I saw people performing a traditional dance.
There was a choir of 70 men who sang and then went into a meditation dance called a kecak -extraordinary.
What I saw in Bali proved to be a source of inspiration for my designs. I took many pictures, and I'm going to translate my experiences into some very modern, glamorous, Julien Macdonald designs.
I'm sitting surrounded by batik, ikat and incense - ready to go to work.
My ten days in Bali simply weren't enough. I'm already planning another trip.
First published in the Mail on Sunday - October 2015
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