Your calls always answered within 5 rings.
As usual, Boris was very responsive and professional arranging our flights and accommodation. Excellent service.
Unfortunately Turkish Airlines did not manage to deliver our luggage at Denpasar for 36 hours. The first two days of the holiday were spoilt as a result of having no clothing. Am currently claiming from the airline.
Everything was seamless, we had no issues during our trip and the holiday itself was very good. No hassle and well worth the money. DialAFlight are always ready to answer your call even on the emergency line for out of hours during the trip.
Sadly we were not seated as a family on the return flights. However, we managed. Thank you for all you did for me.
Teddy Ramage was excellent...
Great to deal with. Great prices and very good people
Teddy is always at hand from start to finish. Thank you as all the families had a great time in Bali and Phuket.
A bit of a long wait at Denpasar
Ray was amazing, really communicative and helped me change flights. He checked in before my trip too and overall the experience felt very personal which was lovely. Thank you!
Very helpful indeed. Would use again and recommend to others
All good, thanks
Great flight choice and booking experience
As always, Lauren was fantastic. Phenomenal service
Fraser helped me through the process of flying to Bali on my own, after the loss of my husband, and I am 79. But I remembered everything that he told me and everything went perfectly. He was very kind and compassionate, when I need to book my next adventure, I will definitely be contacting him again.
Excellent service as always
Oscar took care of everything really well - so helpful with finding the most amazing hotel in Lombok that made our trip very special. Excellent customer care and personal service.
Kennedy has been superb
Superb service from Amelia - as always.
Isaac Price is a legend
Absolutely brilliant, what a fantastic company! Logan looked after me so well. I was amazed that I could get through to speak to someone every time I called or that my emails were responded to without delay. No awful and frustrating automated system, and no AI, just real people always willing and able to help.
Darryll was fantastic - good communication and everything about our holiday was great. Thank you.
Great service. Stayed in contact after booking and after holiday to ensure everything went smoothly
Fantastic service as always
Very pleased with your agent's service - 5 stars!
Very professional, friendly and so easy to deal with - much better to speak to an experienced travel agent than navigate your way through a website and have to search for answers! Would now not go anywhere else! Thank you DialAFlight!
Toby organised our honeymoon and what a fantastic job he did. Flights, transfers, choices of hotels were all perfect. I now will only use DialAFlight for my holidays and highly recommend you guys to all my friends and family too.
Neil nailed it! We absolutely loved everywhere we stayed that he recommended and booked for us. Fabulous trip! Very happy
Teddy Ramage was fantastic.
Ash absolutely nailed the whole trip. With no formal briefing he got every single aspect absolutely spot on. From the hotels to the transfers to the recommended places to visit, things to do and see. Very impressed and happy!
Loved Logan’s work. And impressed with Singapore's flat business class bed.
We had only just set off white-water rafting through the jungle gorges of the Ayung River when our guide began flinging water over us with his paddle.
The water was too calm for his liking – this was his way of livening up the trip.
We retaliated in kind until we were all soaked, but then, just to make sure we were fully drenched, he beached the raft under a pipe ditching a small stream into the river and made us stand beneath it for photographs. They like a giggle in Bali.
SETTLING IN
By then, we'd been in and around Bali for a week and had acclimatised to the warmth, the drifting scents of incense sticks, the greeting of everyone with a hands-in-prayer Namaste gesture, and the gaiety of the little temples that peek over the walls of family compounds, their pillars decked out in bright fabrics.
And we were getting hooked on sambal, the tangy, spicy tomato dip that comes with crackers wherever you order drinks. We had also learned that not taking things too seriously is a way of life here, even in the tranquil, opulent surroundings of the Four Seasons at Sayan, set in the jungle just outside Ubud in the middle of Bali.
SO MUCH TO LEARN
I thought our cycle tour guide, Agus, was joking when he suggested we stop for a cat-poo coffee. We had been deluging him with questions as we pedalled through open countryside north of Ubud. How many rice crops did this green and fertile island yield each year? Four.
What were the tall, frondy bamboo decorations going up outside every house? Penjors, to celebrate the national festival of Galungan.
The cat-poo-cino turned out to be for real. It's made with coffee beans that have been eaten, and excreted, by a sad, fierce-looking creature called a Luwak, which makes the beans milder in flavour, once they have been washed, roasted and ground. Oh, yes.
A TOUCH OF LUXURY
The Four Seasons at Sayan is an extraordinary building that clings to the steep side of a river valley, like some retro James Bond baddie's lair.
You sashay across a treetop-height walkway towards a large lily pond that appears suspended in mid-air. The hotel is beneath said pond, with a stupendous view across the river valley. The Obamas stayed here last year.
I knew from friends who honeymooned here in style that Bali is not just for backpackers, though even in the luxurious hotels lining the Ayung, the vibe is relaxed. Everyone is friendly and laidback.
WHERE TO VISIT
Most people hang out on the pale-sand beaches at its southern tip. They might get as far inland as the hippyish town of Ubud but, with its yoga centres and art studios.
We started on the beach. Steering clear of Kuta – the Magaluf of Bali – we stayed in the beachy, more upmarket Seminyak district.
Then, in search of an island paradise of the sort that brought the first hippies here in the Sixties, we ventured across the Lombok Strait to the Gili Islands. Gili Gede, off the south coast of Lombok (the next Indonesian island to Bali), boasts the super-chic hotel Kokomo Gili Gede
Back on Bali, my husband Matthew had a massage using milk and honey scrubs at Sayan. Then he agreed to spend our final afternoon enjoying a three-hour 'Blessings of Bali' ceremony.
A BIT OF PAMPERING
By now we had moved on to another Four Seasons hotel, at Jimbaran Bay on Bali's southernmost tip, where the blessings take place in the seafront pavilion. We did aerial yoga, we meditated. We 'bathed' in the reverberating din drummed up by the massage ladies on 3ft gongs.
After a muscle-probing massage, we donned sarongs and sat, eyes closed, as the priest chanted prayers – and concluded the ceremony by tipping a litre of blessed water over our heads. It was my turn to giggle – respectfully, of course.
First published in the Daily Mail - April 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements