Your calls always answered within 5 rings.
Absolutely first class service and has been for some years. Would thoroughly recommend them from a simple flight to a whole holiday package.
Very helpful advice and updates from start of process to the end
Leah helped to plan my holiday with my daughter to Bali and it was just amazing - she was very helpful and took all my worries away. Can't wait to book my next holiday with her!
Right from the start Rebecca Wilkie gave us fantastic suggestions and helped us plan a complex and memorable trip to Bali and KL for 3 weeks. I also felt like the full team were always there to support us if we had any challenges while abroad. Great service
A special thanks to Ivor Savage. We gave him our requirements and he researched and provided us with a few options. He booked flights, transfers and the hotel and made our holiday easy. Great service.
I had flights booked through Dubai. Days before travel, the situation in the Middle East worsened and a volcano blew up in Indonesia affecting air travel. I was reassured that everything was still on schedule. I also have absolute confidence that if the situation had worsened Philippa (and the team) would have everything in hand.
Great service and informative regarding upcoming trip
Great flights and always at the end of the phone for queries. Great service
This is our 6th trip booked through DialAFlight and have recommended to family and friends who have also booked multiple trips with them now too. Can’t recommend enough!
Excellent flight choice - perfect timing, amazing hotel, superb all round
We always get good value for money
Easy to contact, true to their word and ever so helpful
Great service as always and good communication
Only thing that didn't live up to expectations was the taxi service from the airport to the destination.
Amelia was absolutely fantastic - I cannot praise her enough! We had the holiday of a lifetime in Singapore and Bali.
Thanks again Calvin.
Emily Aird was fantastic in sorting our holiday and for keeping us posted. A brilliant service, thank you.
Having someone, with relevant experience to recommend options and then take on the administrative burden gave us peace of mind/assurance that if any issues came up there was someone there to help resolve them. I thought they were just a flight broker but they offer so much more so if you need a partner to build and book your dream holiday look no further than Emily our consultant
You did everything right but I should point out that Singapore Airlines Premium Economy was disappointing. I don't think it was worth the extra money.
Good customer care
More info would be helpful when transferring airlines Lombok to Singapore.
Just one hiccup, our flight from London delayed, missed Bali flight but put on next flight, lost suitcase and missed transfer so had to pay for a cab to the hotel. Case was delivered the next day so that was good.
Everything was perfect, great choice of hotels, well organised, everything was smooth. I'd definitely book through DialAFlight again.
Only disappointment was being dumped at the airport for the return flight 10 hours before as all the roads were closing for the Bali festival. This was not mentioned in any communications
Peter Smith curated a Honeymoon dream holiday! The hotels were simply stunning and the locations even more so. We will hold this experience close to our hearts for a very long time. Truly wonderful, thank you!
Returned First Class on Etihad from Abu Dabi on Tuesday. The Business and First class cabins and the lounges made the journey a major part of the holiday. The photos of the Amaraterra Villas do not do them justice – they are perfect for rest, relaxation, enjoyment and privacy – spacious, comfortable, clean and air conditioned!
Another well organised trip that DialAFlight delivered and I can’t fault. Excellent communication and good advice
Best trip ever
Excellent service from Dexter!
As always Christian catered for all my needs with his usual bonhomonie and reassurence.
Eaten too much or feeling jaded from partying? Wish you'd said no to that last glass of mulled wine?
You're not alone. The excesses of December leave many of us entering January in need of a reboot. It's time to charge up your chakras - and that's where the new Anantara Ubud Resort in Bali, Indonesia, comes in.
True, Bali may be a long way to go and, yes, there are plenty of other places in the world where you can practise yoga, meditation and mindfulness.
But nowhere offers a setting quite like this. The hotel's 85 rooms cling to a sheer ravine deep in the Balinese jungle at the island's heart and not only does every balcony, bath tub, bar and restaurant come with a showstopper canopy view, so do its terraces made for shavasana (corpse pose), deep breathing and relaxation exercises.
You can even see across to Bali's highest peak, the 3,031m (9,888ft) Mount Agung, an active volcano whose eruptions back in the 1960s were the largest of the 20th century.
The hotel's two, long infinity pools are so high in the jungle that bamboo and palm leaves are close enough to touch from the water's edge. There's no light or noise pollution. The only sound is the raucous trill of cicadas, toads and beetle bugs.
Bali is just one of a whopping 17,500 islands that make up the world's largest archipelago nation of Indonesia. Tourists come here to connect with spiritual life. And there's a plethora of Indonesian ceremonies and rituals designed to cleanse away negative energy. The Anantara invites guests to try lots of them. Water Purification is one, held in sacred springs at the nearby UNESCO World Heritage site of Mengening Temple. I'm keen to give it a go.
The main event is dunking in waist-high holy water while swaddled in a sarong. There's a row of fountains and under each one you must perform a repetition of face splashing and prayer three times - first the mouth, then cheeks, then the head. During the last cycle a wave of calm washes over me. I must have pulled the oddest expression as the helper with me looks worried. 'Ma'am, are you OK?'
I'm more than OK. I'm suddenly euphoric. Have I really been cleansed of negative thought? If so, I'd like to do it again please.
I don't do it again, but I do pull some more odd expressions. One comes while trying 'luwak coffee', a local speciality made from beans which have been digested and excreted by a mongoose.
Far more pleasurable is my Balinese massage in the hotel spa (the perfect mix of reflexology and oily muscle coaxing) and a trek through rice paddies.
A three-mile walking trail starts opposite the resort's entrance and passes sleepy villages where chickens strut across the road and farmers tend to their rice. Most local farmers have switched to cultivating a non-native easier-to-grow seed and this change along with the cage bird trade has left the island's national bird, the Bali Starling, critically endangered.
A non-profit organisation has started growing the original grain again and you can sample some at the new, organic farm-to-table Begawan Biji Restaurant set in the rice fields. It's fresh and nutty and the perfect accompaniment to sautéed short ribs.
Rice isn't just integral to Bali's landscape and diet. It also holds a deep spiritual significance. Seen as a seed that grows life, it's ritually used as an offering to the gods. Or, as I find out, to help bring change. I join a chanting local group at a fire ceremony.
'Throw rice on the flames as you make a wish,' instructs the local priest. I make many wishes and for sure one of them has come true. The Bali Starlings have started to return and I spot a white-feathered pair soaring overhead. Not only has Bali managed to put its national bird's chakras back in alignment, it's also succeeded in rebooting mine.
First published in the Daily Mail - January 2025
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