Your calls always answered within 5 rings.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
We were disappointed with our seat allocation on Iberia
As always, very efficient and helpful.
Tristram as always was excellent. I always recommend
Freedom is a loaded word in Hong Kong. Ever since the UK handed the former British colony back to China 20 years ago there have been protests over democracy.
They are likely to get louder. But this sense of being caught between two worlds is why the city remains such a fascinating place to visit.
A New York minute is still a Hong Kong second (an American expression that acknowledges that the pace of business life in Hong Kong is, astonishingly, even faster than that of New York); the Star Ferry on Victoria Harbour dutifully delivers 20 million people a year between mainland Kowloon and Hong Kong Island. And it all works perfectly, from the efficient MTR tube network stretching to the border, to children in crisp uniforms walking to school in crocodile lines.
China and Hong Kong have put their differences aside to build a 31-mile, multi-billion-pound bridge linking Hong Kong with Zhuhai and Macau. The mega-structure is due to open this year.
Life is being breathed into the once run-down Old Town Central. Where the British planted their flag in 1842 a younger generation is descending on craft beer shops and hipster cafes.
A full-colour graffiti of Bruce Lee pays homage to the martial arts icon, who was raised in Kowloon.
For Bruce fans, there is also an exhibition on his life and career at the Heritage Museum until summer 2018.
Rural scenery accounts for 70 per cent of Hong Kong. Mountain ascents are at your fingertips; queue for the rickety tram up Victoria Peak and you'll be rewarded with a view of futuristic towers rising from the greenery.
Pound the rusty-red dirt of the Dragon's Back trail near To Tei Wan village for a more ambitious climb (from one to six hours, depending on the chosen route).
At Nan Lian Garden in Diamond Hill, Chinese zither music sets a sedate pace on paths around laurel, koi ponds and pagodas.
Dim Sum cafe chain Tim Ho Wan serves the world's cheapest Michelin-starred food. Two venues have this mark of quality - but avoid their queues by tucking in at the Hong Kong Station branch. Bottomless tea is 30p and the pork buns are £2 for three.
Or join the refined crowd at gallery-restaurant Duddell's, which merges Cantonese food with a modern atmosphere.
An old ping-pong hall in Sai Ying Pun is now the trendy tapas-and-gin hangout Ping Pong Gintoneria, while Japanese yakitori restaurant Yardbird, in Tai Ping Shan, is the place to be seen.
Seek out the speakeasies around lively Hollywood Road; Mrs Pound's chop-shop facade is a world away from the neon glamour inside, while Stockton is down a hidden alley. Newly-opened Kwoon, which seats about ten, turns out great cocktails to order.
With no sales tax, designer stores are a magnet for serious shoppers. Spend half a day in Mong Kok. The Ladies' Market, selling chopsticks and silk garments, is close to the Goldfish Market - where you’ll be eyeballed by reptiles and glistening fish. Pulling favours from the spirits is big business. Fortune tellers tucked between market stalls help with life's major decisions and Taoist temples inhabit the unholiest of alleyways, their incense burning like beacons in the dark.
Hollywood Road's Man Mo Temple is the oldest and most revered. Reputedly home of the literary spirit, it is the scene of parents laying celery and spring onions to boost their children’s school grades.
The Big Buddha of Lantau pulls in the crowds, but Lamma Island, where a small community is built around a fish farm, is an escape from the chaos.
Seafood restaurants here look more like aquariums. But there’s one fish that isn’t for the table - a 2.74m oarfish, mounted inside the temple, which was so rare when it was caught that the fishermen declared it a god.
First published in the Daily Mail - September 2017
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