Your calls always answered within 5 rings.
If you are flying to China and domestically afterwards on same airline, bags are checked through but you go through immigration and customs/security in Beijing and vice-versa.
The VIP lounge at Heathrow was dreadful! Do not send people there. The tour was excellent and our guides superb. All hotels great apart from HK. Thanks Ivor for organising such a fantastic, once in a lifetime trip!
Have asked for Eric and his team for many years now. Gold star service.
Greg was fantastic - very professional and delivered what he promised
Everything went smoothly. Fantastic 5 weeks. Thanks for keeping in touch.
Just keep doing what you do - it's better than anyone else so carry on doing the same good work
It all worked out very well. Thank you for your help
It is nice to have an individual to contact and for a colleague to pick it up if they are absent. I like the feeling that you are providing a service and you don't put on pressure to buy extras. This makes me come back.
Shenzhen Air were good in some respects and terrible in others. The London to Shenzhen flight was good - nice food , any drink you wished ( wine beer , spirits - which helped sleep) However the return trio was the opposite - awful food and they ran out of all alchoholic beverages after 4-5 hours
Unfortunately on the last leg of my trip someone took my suitcase and I still haven’t got it back as yet.
Spot on 100 %
Lufthansa return was a nightmare. Frankfurt airport was disorganised. The airline changed gates 3 times, our seats changed once, they kept us on the transit bus for several minutes as the plane was not ready for boarding. I won’t be flying Lufthansa again.
Excellent service as always
All good - like working with Saf who is very helpful
Stan and his colleagues were instantly responsive whatever time of day we needed anything. Very impressed.
The whole holiday went smoothly from start to finish. Thank you
We've used DialAFlight for a number of years, each time a professional service by Libby and Dave.
Great service as normal
We have great faith in DialAFlight based on a long and positive history. When we have need help we know we can rely on them. We throw an idea about a new holiday or get a suggestion and that's a launchpad for another holiday.
Excellent service as usual, thank you to Dominic and his team
Although we had great fun in Hong Kong , we would probably have preferred a different hotel simply because of the location
It would be great if the app would work for all airlines to help with check-in
Friendly responsive and efficient
Great trip, thanks
We had an excellent holiday with superb flights by Cathay Pacific, brilliant hotels in Kowloon and Shanghai and good weather. Thank you so much DialAFlight for such a memorable holiday.
There was just one problem when our very early flight to Guangzhou was cancelled. The rearranged flight worked out fine and we got to London a couple of hours earlier than we would have done otherwise.
Everything went smoothly, flights were on time and the transfer at Hong Kong was easy.
Steven, who arranged the trip to China, is an excellent ambassador for your company.
Excellent service and support
We really appreciated Robert - he was always available and extremely helpful. The flights went very smoothly and were at a good time
Hong Kong Island to Kowloon may only be a few thousand feet across the water, but the contrast is immense; like exchanging a Savile Row suit for a worn leather jacket and scuffed Chelsea boots.
And that's no bad thing. For Kowloon is Hong Kong with its make-up and glitter peeled off: a raucous, mercantile farrago of fast food, fast fashion, fast living and slow traffic.
With freedoms for locals being eroded as Beijing ratchets up its control of Hong Kong, the markets of Kowloon, at least for now, show the rambling chaos of a freeform, unencumbered, mercantile democracy.
As somebody who despises shopping, Kowloon has long been an exception, with its markets that are an unapologetic assault on every sense. Everything you can smell and hear you can also buy, if you're prepared to haggle.
You don't need to rise early to catch the markets of Kowloon. Within one hazy, sun smeared afternoon, I eat fried pancakes filled with plump, briny oysters in the Temple Street market as a karaoke singer warbles K-pop melodies and a wizened fortune-teller attempts to usher me into her stygian gazebo.
I inhale the giddy scents of orchids, bonsai trees and roses at the Mong Kok flower market and gawp at tanks and oxygen-inflated bags filled with indolent-looking goldfish (a key element of feng shui) at the Tung Choi Street fish and reptile market.
It's not entirely necessary to eat everything on the streets, however. Tim Ho Wan (meaning 'with extra good luck') opened a decade ago and became the world's cheapest Michelin starred restaurant.
Serving up mountains of dim sum and green tea and refusing to charge customers more than £10, the restaurant now has franchises across the world.
The branch I visit in West Kowloon is certainly a bit more spick-and-span than the chaotic original shop down the road, but the food has retained its astonishing quality (and low cost) and I spend a contented hour eating turnip cake, pork buns and spring rolls with beef, mushroom and satay sauce.
Kowloon is barely four square miles and I haven't seen half its markets. I'm about to leave when I stumble onto Yuen Po, home to a bird market that is a cacophony of canaries, parrots, sparrows, magpies and parakeets housed in bamboo cages.
One shopkeeper gently chastises a parrot as it spits out a live grasshopper he tries to feed it with chopsticks. 'Diva', he says to me, pointing at the bird, in surprisingly good English. The parrot cackles a retort and turns his back on both of us.
Respite comes eventually on the tip of the peninsula. Looking out over the churning, bruise coloured waters, I admire the forest of skyscrapers across Victoria Harbour on Hong Kong Island that glitter and wink like a princess's jewellery box.
But I want to stay here; for much as HK Island is the showroom of the territory, Kowloon with its heat, pace, sweat and muscle is the engine room.
First published in the Daily Mail - August 2021
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