Have booked with Finn numerous times over past few years and has always delivered great service.
Good service staff very helpful whenever i called
Very pleased with the service - will definitely use again
Such efficient service and Zoe was fab. In the process of booking my next flight with her already! Recommended DialAFlight to everyone I know
You were very helpful
Absolutely no complaints
Everything fine thanks.
Superb customer service and help
Having dealt with DialAFlight many times I can say the staff are always in touch with my requirements and do their best to get me a good deal. I also enjoyed the personal touch given on two occasions I needed to change my flight.
Excellent service. I know you are a large company but at all times we felt like we were getting personal attention and over and above what we expected. Even a courtesy email to remind us of the storms coming to our destination and what the implications might be. I usually book direct but I may have found a useful alternative!
Nice to be able to speak to a "human" rather than go through a website. Excellent customer care.
Lovely surprise to be bumped up on BA to Club on the London to Hong Kong leg. Thank you for your help
Thank you Billy for a great service. I would highly recommend DialAFlight as they work to get you the best deal for your trip.
Very good support from Ashton
Very good service from KLM!
Mathew was a very helpful and service was excellent.
Ewan was again excellent in helping with this trip and ensured everything was covered.
Dale Walton was always on hand to sort any issues
From the initial call to outbound flights and return flights, everything perfect.
Great service as always, professional, friendly and always helpful!
Thanks Ethan. It all worked well.
The hotel apartment in Xian was a little disappointing compared with the other hotels.
Excellent service as always. So good to be able to actually talk to a person and no question is too stupid for the DialAFlight guys
We missed our connecting flight from Beijing to Chengdu due to the rigorous security checks and long, long queues. It was a holiday weekend in China which made the airport in Beijing extremely busy. The 90 minute turn around that we had was not long enough and we only had hand luggage too! Got put on a flight two hours later but only after lots of hassle and more queues and having to go through security again. Need a longer turnaround time particularly if it’s a public holiday weekend.
Hotel very good in Shanghai, but too far to the Bund. Next time we want to book The Peace Hotel, which is a Fairmont Hotel.
Excellent and informative service from Howard from start to finish
Destination Asia needed to provide all internal flight details before we left the UK, as the flight from Kashgar would have been changed had we known the details. Otherwise a very good trip.
Could not expect anything better
I was due to return on Thursday from China, however unexpectedly had to call on the Tuesday to try and rearrange flights as my wife was due to be induced at hospital earlier than planned. I spoke to Josh who singlehandedly worked an absolute miracle and got me to the hospital from China within 20 hours. He did over and above what was expected and was without doubt some of the best customer support I've ever received anywhere.
The first time I saw the blazing lights and towers of Hong Kong island it seemed the most exotic place in the world. As a fiercely acquisitive 24-year-old, I hurled myself into bargain shopping like a child given a week of Christmases.
Today, the prospect of bargain shopping is long gone. Prices can be above even London's, and vanished too are the Union Flag and Governor's Rolls-Royce. Indeed, the former colony becomes undeniably ever more Chinese in character, coldly clasped in Beijing's embrace.
MY BEST TRIP YET
Yet in a week-long family visit, I had a better time as a Hong Kong tourist than in 20 previous trips. The weather was perfect. And I had forgotten that hiking is a local passion, with a surprising number of wild routes.
Climb or take a taxi to the Peak, then the tram down. Scale the steps to the Big Buddha on Lantau island. Take the ferry from Stanley to the traditional fishing village of Po Toi and eat at one of its seafood restaurants.
Stroll through the Bird and Flower Markets and, of course, take the Star Ferry back and forth between Hong Kong Island and Kowloon.
If you should visit between December and April, go strawberry picking at the Rainbow organic farm at Fan Ling in the New Territories.
Enjoy Stanley street market, though I'll eat my socks if you see any object a self-respecting British citizen would want in their own living-room.
If you seek an unusual hotel experience, stay in the old Tai O police station on Lantau island.
For the MTR underground railway, buy an Octopus card on arrival, then for a hairy shopping experience, ride to the end of the line towards Shenzhen, the vast new metropolis just over the border in mainland China.
Shenzhen is a global capital of fakes – Gucci bags, Valentino shoes and a cornucopia of other stuff including customised art copying. Some of it is rubbish, but some is nevertheless wonderfully seductive.
The peak of my culinary experience was dinner at Hutong, looking down from a 20th floor window on the night panorama of Hong Kong harbour amid the best Chinese food I have ever eaten. And don't expect such a meal to be a bargain either - although I suppose it could come into that category if you put a high value on such a memorable experience.
But we did drink hot rice wine, which I love, rather than French vintages at stratospheric prices.
It is possible to eat more cheaply, but if you have bought tickets across the world it seems silly to opt for bargain-basement dining.
MORE MUST SEES
I have a few more suggestions for quirky outings. Jason Wordie's guided historical walks are raved about by everyone who has signed up for one. And my daughter, who lives in Hong Kong, highly recommends the fabric and ribbon market in Sham Shui Po, and a stroll in the Botanical Gardens.
And, of course, no visit to Hong Kong would be the same without experiencing the Symphony of Lights- one of the world’s most spectacular light shows that has set the harbour ablaze every night since 2004.
Although there is so much to see, a first-timer to the city can do a great deal in a four-day visit, which can be a suitable duration for an introduction. And this is not particularly a child-friendly city.
Most Chinese today display no great sentimentality towards the British, the former colonial tenants, and why should they? Hong Kong's residents of all nationalities have had only one purpose for the past two centuries: to make money – and that continues today.
The old colony is utterly different from when I first saw it in 1970. But how could it not be, when empire is long gone? What's more, plenty has changed for the better and it is fascinating seeing this evolution take place.