All changes to the original flight were efficiently done and worked perfectly.
Excellent service in the face of challenging circumstances. 24 hour emergency system works brilliantly
Super service as always. Thank you Saf for continuing to look after us so well
Jonathan is number one in the travel business
Very professional as always
We’ve used Jarvis and his team many times and always found them to be very helpful and resourceful finding good deals
Marco, our travel manager was a great help throughout the planning and booking process. He kept us updated and was very helpful with advice all the way through. All the flights and car hire worked like clockwork.
Cameron deserves a star, excellent help when needed
Good advice and helpful agent.
As always - totally reliable thank you Howard.
Stacey is so helpful and efficient.
Difficult to improve on an excellent service. We’ve used DialAFlight for nearly 20 years and would never consider using anyone else.
DialAFlight are helpful, professional and up to date with all information. I will continue to use them for all my travel plans
Excellent customer service, the only thing I’d recommend is that for Air France flights on the Airbus 380 in Business, your agents should tell customers clearly it’s not a flat bed. I found it really hard to sleep on the overnight flight as the angle of the chair when in “bed” position just made me slide down towards the footwell! I would not travel Air France business on the A380 again for an overnight flight.
This is the second time we have used DialAFlight for our South African tours. They have been accommodating and flexible in planning our itinerary to match our budget. Also they dealt with our questions promptly, whereas two of the well known specialist companies only wanted to offer their set packages. We have already recommended them to our friends
It definitely pays to book with DialAFlight. Our airline went on strike and DialAFlight sorted out an alternative flight immediately. We were not troubled at all. We met people on the new flight who had had to spend hours searching for flights
All very efficient
Air France was a bit more bureaucratic than KLM which was very friendly.
I was originally wary to use a company I'd never heard of before. I did some homework, and once I had committed to my booking I was pleased that I received personal follow-up from my contact.
SAA business to Joburg was great value with good food and service. But the seat/bed was of the type BA threw out 25 yrs ago. I wouldn't use SAAagain.
I felt the service was good and a better experience than dealing with the airline directly.
I commend the professionalism and dedication of staff - most importantly that of Harvey who always goes the extra mile.
Very pleased customer once again.
The service we received for brilliant and we could not have asked for more. All the arrangements went smoothly. So a big thank you to Arthur and the team.
Keep up the good work
Great service. Cameron was very helpful and responsive throughout.
I wouldn’t recommend Lufthansa
As usual, everything was well considered - flight times and cost with a call beforehand checking if everything OK.
DialAFlight has looked after us excellently for some years now. Highly recommend.
I think another time I'd rather travel direct. Going via Doha made a 12-13 hour trip run to about 17 hours and the actual time in Doha was too short to do anything bar get through security to the connecting flight.
A hand-written card has been left on the table in our room. It urges us to 'pause, listen, smell, taste, feel and see' while staying at Singita Ebony Lodge in South Africa.
Whoever wrote the note could easily have added: learn.
Because for all the game drives, sumptuous late breakfasts, sundowners in the bush, brandies by the pool, massages in the spa, a safari is a crash-course in animal welfare, a tutorial into the workings of nature. At least it is in the Sabi Sands Reserve near the Mozambique border, where Singita covers 18,000 acres.
Even the daftest of questions from the back of the Jeep are taken seriously. My ignorance knows no bounds, but our guide, Andries, and his spotter companion, Martin, never make you feel a dunce.
And I pick up a few nuggets along the way: impalas are born with 90 per cent of their brains fully formed, giving them a sporting chance of surviving into adulthood; lions see in black and white (which must be infuriating for zebras); two-thirds of a termite mound is underground; giraffes have hearts the size of footballs; elephants flap their ears for ventilation.
BATTLE FOR SURVIVAL
But the most important thing I learn is that it's brutal out there. It may be a bewitching landscape as the sun rises and falls on the greatest show on earth – but it's also one big battle for survival.
You feel the tension everywhere, as the tails of the buffalo twirl furiously when danger lurks and a female elephant hurriedly scrunches through scrub. You see it as vultures perch on a branch ready to cash in on a kill.
The fear of death is omni-present. Survival of the fittest is not an evolutionary theory but a day-to-day reality, where one lapse in concentration, one misguided stop at a watering hole and you're finished.
I can see why honeymooners are drawn to safaris. A few days in the bush sets you up nicely for a partnership in marriage. The habits of males and females are often at odds, but they need to get on. You have to be patient, too - and it's so primal that passion is never far away.
Singita's story began in 1925 when James Baines bought land in what would later become the Sabi Sands Reserve. It started as a hunting opportunity, but today it's all about protecting the bush. His grandson, Luke Baines, now runs lodges and camps across five African countries and is regarded as one of the great protectors of the wild.
He's also practical. Realising that the reason poachers kill animals is to make money, he encouraged them to become gamekeepers instead, and it seems to have worked. Most of his 120 or so scouts are former poachers.
'If they started protecting the animals rather than killing them, then tourism would flourish and they could have jobs for the long term,' says Luke. 'The success has been remarkable.'
Certainly, his lodges are remarkable. Singita Ebony Lodge and nearby Singita Boulders have just been refurbished and must be two of the most stylish and yet authentic safari lodges in the world.
With their soaring thatched roofs held aloft by a combination of trees and wooden posts, the main lobby, bar and restaurant areas look out over a river and mile upon mile of bush beyond, as do almost all 12 suites in each lodge.
OUT OF AFRICA
You get your own little pool, four-poster bed, outside shower, freestanding bath, a watercolour paint palette, fabulous food and drink (it's all inclusive so you don't have to sign for anything) and a licence to imagine you're Robert Redford and Meryl Streep on the set of Out Of Africa.
On our first 6am game drive we come across a pride of 12 lions lounging by a watering hole occupied by a hippo.
Andries assures us that the lions are not hungry – which is comforting because by the time he turns off the engine we are a mere 10 yards from them. Occasionally one of the lions stands up and looks at us intently before flopping back down on the baked ground much in the same way as a dog might spread itself out by the fire at home.
We get up close and personal with rhinos, elephants, giraffes, hyenas, water hogs, antelope, eagles – and closer than I could ever have imagined to a leopard.
But not just any leopard. Andries remembers Nhlhbankunzi - as she has been named - as a cub and now she's a mother herself, out looking for food for her charge. She's regal and ravishing in equal measure, treating the rough terrain like a catwalk, moving elegantly, seductively.
They say nothing prepares you for the moment you see your first lion or leopard in the wild – and they're right.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements