Your calls always answered within 5 rings.
Cameron and team did a truly brilliant job. Just great to hand our dream itinerary to true professionals and then just get on with enjoying our offbeat holiday in South Africa.
Everything worked perfectly. Eve at DialAFlight was very attentive and helpful. I would always recommend her, plus everyone else I have spoken to in the company.
Thanks Teddy - great service
Raj always does an outstanding 'customer focused’ job.
My experience with Kelly was excellent. Advising, supporting all the way until the end of the trip. I felt safe and enjoyed my special trip with my daughters. Thank you so much and I hope we will have other wonderful trips to plan together in the near future
Excellent support from Justin
DialAFlight were brilliant but I cannot say the same for British Airways who were awful. On the trip out from Manchester - Heathrow -Cape Town (premium economy) they ran out of choices and offered us Gnocchi. The stewardesses were obviously in training and were quite useless. They ran out of choices for us at breakfast too. On the return journey we went to check in at Cape Town and were told the plane had been overbooked and they didn't have any seats left but they would ring London but we may have to fly the following day. After half an hour wait we were told we did have seats, one in premium and one in economy. The World's Favourite Airline? I don't bloody well think so. We will never fly British Airways again but stuck to KLM or Air France in future.
Yet again Larry pulled out all the stops and arranged our trip to South Africa at short notice
Troy came up trumps as always
We had asked for specific rooms at The Marine Hotel and the Cellars Hotel, but when we got there, neither room was booked for us. In both cases they were very obliging and we got nice rooms, but I am not sure where it went wrong! Otherwise the whole trip was beautifully organised by Cameron and we are very grateful to him.
Hannah was exceptional on point from the beginning to the end. I love your personal touch as always. Keep up the good work.
Fantastic job done by you. Big thanks. Food on flight home was DREADFUL. Not your fault
Owen Burrell was a reassuring contact and is highly recommended by me. DialAFlight was recommended by a friend and proved to be great advice.
Michael was amazing. 100% booking my next holiday with him.
Fab service, will definitely use again
I would like to take this opportunity to thank Samuel for the efficient way in which he dealt with me throughout. He kept me updated every step of the way. He was always polite and courteous even when I made changes and because of his efficiency my trip was a pleasant experience
Been using your service for past 8 years and never have any issues. Will be booking for my next trip soon.
Turkish Airlines was recommended but we were disappointed with them this year. On the outward flight there was a 5 hour delay. On the return trip the plane was very old and we didn’t like the business class seat arrangement.
Sadie deserves a promotion. What a girl !
Amazing service as always from Larry and Reece! Thank you- we had a wonderful holiday.
I have been using DialAFlight for over 5 years for my flights and holidays because they always provide a curated service. Jim who has been my agent has always got me great deals and when I do ring and he is not available the rest of the team have been as amazing. 100% recommend
Excellent trip. Thank you Troy for putting it all together.
I would always use Donovan and his team. They look after us so well every time
You can’t do anything different because you are doing everything correctly. Keep it up
Wonderful person. Marshall was a superstar Highly recommend him to all.
Tony was great
Great support and advice from Micky at DialAFlight. Very reassuring to go through itinerary and hotels with an expert. Amazing trip to South Africa, which exceeded our expectations. Will definitely use DialAFlight again.
Give Tunisian Airways credit. Flights left on time and arrived on time. How I wish that other airlines would do likewise. Thanks to DialAFlight for your excellent service.
Thank you for your efficiency
My flight was perfect
South Africa is one of the most remarkable places you’ll ever visit and with the pound strong against the rand, now is the perfect time to see this beautiful and rewarding rainbow nation.
As a South African and animal lover, it’s always the wildlife that draws me back to my home. This time I’m on the hunt for the Big Five: lion, elephant, Cape buffalo, leopard and rhino.
And there is no better place to spot all these in their natural environment than at Sabi Sabi Private Game Reserve - a National Geographic 'Unique Lodge of the World'.
Adjacent to the Kruger National Park, the animals are free to roam the non-fenced boundary between the national park and 65,000 hectares of the Sabi Sands. I plan to drive from Joburg’s O.R. Tambo airport to Sabi Sabi before heading to the Drakensburg Mountains, a World Heritage site, and on to Durban, where I grew up.
The reserve does do its own transfers and has a landing strip for guests but what I enjoy most about SA is the vast landscape and the interesting sites along the way, so I’ve chosen the five-hour drive.
I’ll be staying at Sabi’s Earth Lodge, which is simply out of this world. When I arrive, welcomed by a cool drink and a smiling member of staff, I can see exactly why. It’s surrounded by lush vegetation and is chiselled into the landscape to make it invisible from afar.
It also has the wildlife and on my first morning at sunrise I'm lucky enough to watch a large herd of elephant making its way through the camp.
The lodge has 13 luxurious suites, each with a plunge pool and stone bath. It’s late afternoon when I arrive and I’ve missed the usual departure of 3.30pm for an afternoon drive, but my ranger Justin and his tracker Petro still offer to take me for some sundowners where we can hopefully catch sight of some wildlife.
We drive barely a few miles before we come across a herd of elephants and in no time we’re surrounded. As they rumble past, manoeuvring their trunks through the trees, my heart feels like it’s going to burst.
I was lucky enough to grow up in South Africa and have spent time in the bush before but I’ve never been quite so close to a herd as large as this.
But my main request for Justin and Petro is that they find me a leopard and a few days later, I’m lucky enough to spend a good hour with one.
Maxabeni is a powerful and confident young male leopard who allows us to follow him. Watching his sleek body move through the vegetation makes me realise just how powerful and nimble these cats are. And they’re smart, adapting and using their environment to hunt.
Justin explains that Maxabeni had become so comfortable with the safari vehicles that he had learned to use them as cover before pouncing on unsuspecting impala.
RELAX AND REFUEL
Sabi Sabi knows how to feed its guests. As soon as you wake, you’re given a selection of pastries and yoghurts, before being taken on a morning drive. While out you stop for hot drinks and rusks – a twice-baked bread, popular with South Africans – before returning to the lodge for a full breakfast.
You get a few hours to relax before lunch is served - followed shortly by afternoon tea.
At around 3.30pm you’re taken for a drive before returning to dinner – usually six courses
Be prepared to put on weight! After four days my waistline is screaming to leave, but I want to stay longer. There's nothing like going to bed with the sound of lions reverberating through the night.
And as I wave goodbye to Justin and Petro, I feel I’m leaving old friends. I drive to a hotel in the Drakensburg Mountains – a four-hour trip – but stop at Joburg along the way, the perfect place to stop for lazy lunches and curio shopping.
Driving through the long, winding roads makes you realise how vast the country is and you get the chance to glimpse the lives of locals. Villages are bustling with schoolchildren who dance and wave at you.
I’m staying at Cathedral Peak Hotel, perfect to relax for a weekend with its golf course and swimming pool. It’s a splendid base for hiking, off-road biking or horse riding.
After a few days in the mountains I head to Durban for some sun and surf. The combination of centres has made for one wildly brilliantly trip.
First published in the Daily Mail - June 2017
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