Your calls always answered within 5 rings.
Kept me informed about changes
Special thanks to Peter for all his help.
All good thank you. Apart from Virgin leaving my luggage in Joburg - and being without it in Botswana for 5 days
Enjoyable flight. Staff were very welcoming abd friendly. Will definitely recommend to others.
The DialAFlight consultant was fantastic every step of the way. Thank you Claire
Thanks to Shelley, as ever!
As always very good service - that is why I use you to book all my flights
Marshall organised an amazing trip
A big thank you to Nicky Degun for making our holiday a great experience. Need more people like her in this world we live in.
Excellent service as always
Yet another brilliant experience booking through DialAFlight. The only thing I would say which was slightly challenging was to transfer between flights at JNB where we had to collect and then check in luggage again for the domestic leg of our journey, resulting in all our bags including child car seat not arriving with us at our final destination. It all worked out in the end and am very grateful to DialAFlight for the brilliant customer service.
Absolutely super service as always. We always know when booking with you, that everything will be fine. Thank you so much again, Jonathan, and your able assistants for everything.
From your side all went to plan. But were very disappointed with the flight from London to Nairobi. Poor food. Indifferent service. On the return the flight was delayed by 3 hrs
Nailed it again! Thank you to Dominic and his team.
Qatar was excellent. Great seats out and back. BA on final leg to LHR also very good. Good recommendation by Lloyd.
Great service - we have problems with the flight and lost baggage but that is a BA issue not DialAFlight
Stan Castle was remarkably helpful
Fantastic as always and we had an amazing time
Excellent service as usual. Many thanks to Manny and the team.
Excellent service throughout booking and then the support when the airline cancelled my flight
The time between flights into and out of Johannesburg was too tight as there was a huge queue at passport control, we had to run between terminals and only just caught our flight to Kruger. Anyone not knowing the ropes would have missed it. Thanks for arranging our online check-in
Superb customer service consistently from Donovan, and in his absence, Manny
The change in flight details was handled really well. The app was outstanding. We were very grateful to have booked through DAF!
Always good service
Very straightforward with no issues
Very helpful and good communication
Great service throughout - thanks Dennis Holland
The flight was cancelled and everything was seamlessly taken care of by the wonderful team at DialAFlight
Thank you. 5 stars
We were disappointed that our return flight was changed from Swiss air to Lufthansa and this was operated by Discover Airlines. This was mediocre at best, delayed and difficult connection. We would not want DialAFlight to book us on Star Alliance going forwards as it was not worth the business class rate. Brussels Air going out was excellent.
To ride the Blue Train between Pretoria and Cape Town is to travel along part of Britain's imperial history; a journey that is at once luxurious, breathtakingly beautiful and thought-provoking.
The railway heading north from the Cape was part of Cecil Rhodes's grand colonial vision: the 19th-century mining magnate, today the focus of intense political controversy, imagined a trans-port network from one end of Africa to the other to enable British trade and political dominion. It didn't happen but this remarkable train is part of his legacy.
After a night in Fairlawns in Johannesburg, a chic boutique hotel and spa set inside a former country estate, my companion and I head to Pretoria station and enter an older, genteel world, with a nostalgic colonial twist.
We board the bright blue train, with some 80 other passengers, and enter a world of wood-panelled comfort, with brass fittings, crisp linen and low golden lighting. The Blue Train is the Orient Express of Africa.
Once offering an overnight journey to the Cape, the Blue Train is now a deliberately slower experience, taking two nights for the 997-mile trip.
Our charming butler, Angela, has brought a bottle of South African spark-ling wine. The compartments are roomy, about 8m2, each with an Italian marble bathroom.
The train feels venerable and experi-enced, adding to the feeling one is riding a bit of history. I couldn't be happier.
A cocooned quiet pervades the cabin, just a faint rumble of the tracks audible through the wide picture window - double-glazed for tranquillity.
It's time to dress for dinner; dress code is 'elegant' for ladies and jacket and tie for gentlemen. I've opted for the linen suit with leather waistcoat, as worn by Robert Redford in Out of Africa.
The dining car is a vision in starched white tablecloths and heavy cutlery. Our waiter, Collen, has a deep sonorous delivery and virtually sings the menu. The food is delicious - seared scallops, cured salmon, duck breast, South African cheeses. The list of South African wines is positively tidal.
Collen is explaining that he once met the Queen. For a glorious moment I think he may be referring to Queen Victoria.
We totter back down the corridor, the sway only partly induced by the train's movement. You can sense the vastness outside; not a single light is visible, save a flutter of stars.
In the 1920s, steam locomotives plied the line between Cape Town and Johannesburg. After the war, the Blue Train service was launched, named after the blue steel trains introduced a few years earlier.
Rhodes died in 1902, but countless colonists still took this route north for the diamond and gold fields. Rhodes even had his own private carriage; his body was transported along this very line, stopping at every station for mourners to pay their respects.
In the morning, a blinding African sun slices through the blinds, which lift to reveal the plains stretching into the distance. We eat eggs benedict and fresh fruit and watch herds of tiny antelope flickering through the scrub.
Watching Africa glide past at a stately 30mph is mesmerising.
At mid-morning we pull into Kimberley, where diamonds were discovered on the farm belonging to the De Beer brothers in 1871, prompting the greatest diamond rush the world has seen. Here, until 1914, some 50,000 miners using picks and shovels extracted 6,000lb of diamonds.
We are driven to The Big Hole museum - exactly what the name indicates, a pit 460m wide and 240m deep, the largest hand-dug hole in the world, a testament to human ingenuity and man's hunger for gems. Now it's a ghostly place.
At Kimberley station, the station-master hands out South African sherry in tiny glasses engraved with the Blue Train logo.
The train sets off into the Great Karoo desert, the vast plateau the size of Germany whose name comes from a Khoi tribal word meaning 'land of great thirst'.
I sit in the observation car at the rear, watching the vast bushveld drift by, an undulating tableau of rock, semi-desert and sparse scrub. High tea is served in the lounge car, with cake and scones; another extravaganza is staged in the dining car in the evening, to the accompaniment of Collen's echoing baritone.
We awake descending towards the Cape, with vineyards stretching away under high granite outcrops, as our journey on this historical artefact rolls to a close. And our holiday is rounded off in wine country, with a few days in Majeka House, a delightful boutique hotel just outside Stellenbosch.
First published in The Times - May 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements