Your calls always answered within 5 rings.
Thank you for excellent service. However I will take Vernon's advice and fly business class next time!
I never use anyone other than DialAFlight. I have used you for years and will continue to recommend you to family and friends.
Have passed your details to friends
Very happy with our holiday and how it was organised for us.
Great break
Very professional and helpful service. Finn our travel adviser responded quickly when we had a query as our boarding passes would not print whilst away in Marrakech.
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
The hotel in Marrakech is not 5 star - barely a 3, poor service and in dire need of upgrading
All went well thanks
We've been using DialAFlight for over 20 years and never a problem.
Well done Amy
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Always select a great hotel and good flight options. Fantastic service!
Booked our flights and accommodation to Marrakech through Daryll at DialAFlight. Amazing service as always - very helpful and all bookings were perfect.
Troy came up trumps as always
Cameron Bleasdale is so, so helpful. He’s a real star
Donovan was great as always.
Another superb trip organised by Bradley
All was fine although you could have advised about Easyjet seat options. Also for other customers the Taghazout Hilton was a good property but the F&B was badly run. Poor seating, disorganised service, poor and limited choices
As always Marco Verner and his team gave five star service
Been using your service for past 8 years and never have any issues. Will be booking for my next trip soon.
Seamless from start to finish with good communication throughout. Thank you!
The recommended hotel suited us re its position, service and facilities. The flights were on a good schedule and we were helped very quickly when one of them was cancelled.
Nicholas Brew was fantastic, made our holiday totally stress free
Carry on the good work
Nick Beattie and DialAFlight were superb from start to finish with what was a very complicated trip. Thank you!
Really great hotel recommendations, giving us strong options to choose from.
Karmela Princesse Riad excellent. Tour guide average. Good trip
Gone are the days when Crosby Stills and Nash rode the Marrakech Express (although they spelt the city with an 's'). A mind-trip fuelled principally by unusually fat cigarettes which rarely took you further than your imagination's outer limits.
Today's journey to the Moroccan city is a more conventional flight, coming down to earth at an unexpectedly modern airport.
Two sides to the city
There are actually two Marrakechs. One is modern with chain stores, shopping malls and coffee shops. The other is the one the tourists come for – the souk that starts at Jemaa el-Fna square and stretches into infinity with largely factory-made sandals, belts and other bits of leather which are fun to haggle over.
If the haggling and elbow-tugging begin to get you down, you can head to fixed-price shops at Souk Cheifia, where you can find sensibly priced high-quality rugs, textiles, spices, kaftans, raffia bags and baskets, and leather everything.
As we've done before, we headed out to the Majorelle Gardens to spend a relaxing hour. This little oasis of cool and colour is not to be missed if only to enjoy the lemon-yellow and cobalt-blue planters and the gleaming white of the water lillies - all a tribute to French painter Jacques Majorelle's homage to the plant world.
Majorelle was a noted Orientalist painter, but is most remembered for constructing the villa and gardens of the Majorelle Gardens.
If, like me, your knees usually fail to deliver on your expectations, jump in a taxi to take in the Koutoubia mosque, a real look-at-me attraction topped with four gleaming copper globes and towering over the town.
A local ordinance forbids any neighbouring building being higher than a palm tree, which means the mosque retains its imperious dignity. It remains a place of worship, and non-Muslims are not allowed to enter.
You can duck between both old and new Marrakech without difficulty, and if you fancy a spot more shopping, I'd recommend the less exotic but more rewarding Ensemble Artisanal, a bit like a department store but selling only handicrafts that are slightly more expensive than the souks but also elegantly made.
5 Star luxury at The Fairmont
This is really kaftan and jewellery heaven. And yes, there are camel rides to be had in the streets and squares, and you can take a charming tour by horse and carriage (for which you should offer no more than two-thirds of the asking price).
We stayed at the elegant, beautifully-designed five-star Fairmont Royal Palm, seven miles out of town - after travelling to a location so close to a mountain range it seemed a good idea to stay where the air is at its freshest.
The Fairmont had one of the elements I like most in a good hotel - space, space and more space. And not just in the communal areas but in the rooms too - you sometimes felt you were the only guests in the hotel.
Our giant suite had a huge balcony looking straight at the distant Atlas mountains, a massive tiled bathroom, soft carpets and sink-in easy chairs.
The hotel must also have the largest man-made swimming area on the globe. It's not a pool, it's a tiled lake. You could have every citizen of Marrakech swimming in it and still have plenty of space left over. Not only that, but all that water is pleasantly heated.
The hotel is very child-friendly, with a kids' club and plenty of available nannies. It also has a country club area and a beautiful 18-hole golf course.
I'm a cyclist and have to say that belting around the hotel's spacious grounds on a warm, sunny morning in the shadow of the Atlas mountains with the breeze filling your lungs, and the first warm rays of the sun on your face, is a bike ride to remember.
This, then, may not be the Marrakech of Crosby Stills and Nash. It is, however, delightful.
There's no Marrakech Express - although Graham Nash, formerly of The Hollies, did write his song Marrakesh Express about a train journey he made from Casablanca to Marrakech - but there are plenty of flights. And they're all non-smoking.
First published in the Mail Online - November 2018
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