Your calls always answered within 5 rings.
Riad Esprit du Maroc was impossible to find even for our local bag carrier. Where we should have gone was next to a taxi rank and walkable restaurants. Hivenage boasted a roof top bar which was closed due to building work. Luckily Nobu opposite has a terrific bar and view of the city.
Thank you for arranging a great trip. DialAFlight is the best!
Usual 5 star service
Les knows the standard of accommodation we are after and delivers each time. We are reassured that if anything goes wrong DialAFlight are there for us. A big thank you to him and the team.
The transfer from the airport to the hotel is quite difficult to find which makes the arrival stressful.
Friendly and helpful service especially from Dennis
Nicholas Brew, as always, helped organise the trip terrifically and I have recommended DialAFlight to a number of friends already. Our trip was fantastic!
Big thanks to Darryl
Awful taxi company
Excellent service from Dylan yet again. He found the perfect hotel and made all the arrangements leaving us to enjoy our trip.
For visitors going to Marrakech and staying in a Riad in the Medina it may be worth advising them to find one near the city walls or near a vehicle access road. There are many Riads which are unaccessible by vehicle.
Gino and his team delivered perfectly on every front. They even completed some transfer tasks whilst we were away regarding our homeward journey and achieved everything we’d hoped for. It’s 10/10 from us!
The pick up drivers need to display company name if not using company vehicle. Also they need to know pick up is the small pharmacy near the riad Jozanne not the big pharmacy.
Am a regular user and always receive fast and professional service
Great service. Everything was in place and what I wanted
Fantastic holiday and good resort
Excellent service as always from Amelia and the team
The two hotels were rather disappointing - and I would not recommend to other clients.
Thank you Helen and team. You were stars as always. We cannot wait to book with you again.
Kylie Budinger is fantastic - responsive and helpful
Good of Joe to message me whilst we were on our trip to make sure everything was OK.
Our time away was exactly what I was looking for. Thank you.
Very good. Have used this company several times - slick, efficient, listen to any comments, get good seats, speedy check in even for EasyJet flights, when BA flights went wrong due to Heathrow closure. Dealt with refund by the end of the day, advised on how to claim further expenses - very good back up all round. Even informed me of Heathrow closure before BA - they rang me by 6.30am having been in the office since 4.00am helping passengers like me,
Katie Wallis looks after us so well - thank you. It was all very easy, we had the front row seats and were notified of flight time changes very promptly. Looking forward to our next trip…
Two of the 6 hotels did not have heated swimming pools as requested..
Thank you for excellent service. However I will take Vernon's advice and fly business class next time!
I never use anyone other than DialAFlight. I have used you for years and will continue to recommend you to family and friends.
Have passed your details to friends
Very happy with our holiday and how it was organised for us.
Great break
Gone are the days when Crosby Stills and Nash rode the Marrakech Express (although they spelt the city with an 's'). A mind-trip fuelled principally by unusually fat cigarettes which rarely took you further than your imagination's outer limits.
Today's journey to the Moroccan city is a more conventional flight, coming down to earth at an unexpectedly modern airport.
Two sides to the city
There are actually two Marrakechs. One is modern with chain stores, shopping malls and coffee shops. The other is the one the tourists come for – the souk that starts at Jemaa el-Fna square and stretches into infinity with largely factory-made sandals, belts and other bits of leather which are fun to haggle over.
If the haggling and elbow-tugging begin to get you down, you can head to fixed-price shops at Souk Cheifia, where you can find sensibly priced high-quality rugs, textiles, spices, kaftans, raffia bags and baskets, and leather everything.
As we've done before, we headed out to the Majorelle Gardens to spend a relaxing hour. This little oasis of cool and colour is not to be missed if only to enjoy the lemon-yellow and cobalt-blue planters and the gleaming white of the water lillies - all a tribute to French painter Jacques Majorelle's homage to the plant world.
Majorelle was a noted Orientalist painter, but is most remembered for constructing the villa and gardens of the Majorelle Gardens.
If, like me, your knees usually fail to deliver on your expectations, jump in a taxi to take in the Koutoubia mosque, a real look-at-me attraction topped with four gleaming copper globes and towering over the town.
A local ordinance forbids any neighbouring building being higher than a palm tree, which means the mosque retains its imperious dignity. It remains a place of worship, and non-Muslims are not allowed to enter.
You can duck between both old and new Marrakech without difficulty, and if you fancy a spot more shopping, I'd recommend the less exotic but more rewarding Ensemble Artisanal, a bit like a department store but selling only handicrafts that are slightly more expensive than the souks but also elegantly made.
5 Star luxury at The Fairmont
This is really kaftan and jewellery heaven. And yes, there are camel rides to be had in the streets and squares, and you can take a charming tour by horse and carriage (for which you should offer no more than two-thirds of the asking price).
We stayed at the elegant, beautifully-designed five-star Fairmont Royal Palm, seven miles out of town - after travelling to a location so close to a mountain range it seemed a good idea to stay where the air is at its freshest.
The Fairmont had one of the elements I like most in a good hotel - space, space and more space. And not just in the communal areas but in the rooms too - you sometimes felt you were the only guests in the hotel.
Our giant suite had a huge balcony looking straight at the distant Atlas mountains, a massive tiled bathroom, soft carpets and sink-in easy chairs.
The hotel must also have the largest man-made swimming area on the globe. It's not a pool, it's a tiled lake. You could have every citizen of Marrakech swimming in it and still have plenty of space left over. Not only that, but all that water is pleasantly heated.
The hotel is very child-friendly, with a kids' club and plenty of available nannies. It also has a country club area and a beautiful 18-hole golf course.
I'm a cyclist and have to say that belting around the hotel's spacious grounds on a warm, sunny morning in the shadow of the Atlas mountains with the breeze filling your lungs, and the first warm rays of the sun on your face, is a bike ride to remember.
This, then, may not be the Marrakech of Crosby Stills and Nash. It is, however, delightful.
There's no Marrakech Express - although Graham Nash, formerly of The Hollies, did write his song Marrakesh Express about a train journey he made from Casablanca to Marrakech - but there are plenty of flights. And they're all non-smoking.
First published in the Mail Online - November 2018
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