Many thanks to Monica Jain for sorting our flights.
Still top of your game. Will be back for more outstanding service. Thank you for adding to my holiday experience in such a positive way.
Abbie was brilliant. Flights were on time and no hassle both ends. You provide a very professional and efficient service and I have recommended you to all my family and friends
Gareth has always looked after my bookings and made sure that he gets me the best hotels.
Ross is always amazing
Very helpful DialAFlight App. Hotel El Fenn very good but beware 5% service charge on everything including booked accommodation via DialAFlight. Would definitely recommend day excursion to Atlas Mountains with www.kasbahdutoubkal.com
Top service
Used DAF for years - top service every time
Always had very positive experiences with DialAFlight. Kennedy was exceptionally helpful and easy to talk to
DialAFlight - and Noah in particular - were outstanding! Unfortunately TAP Air was dreadful
Callum was particularly helpful
Fantastic holiday
As always, very helpful. Well done, particularly when there was a 'long distance' problem due to coronavirus.
The hotel was undergoing building works which meant loud noise right by the pool. Otherwise a lovely time had. Thank you very much
A big thank you to Thomas for organising our holiday. Definitely would recommend to family and friends.
Monika and Devina are brilliant!
All round fantastic. T
Myself and my daughter felt in very safe hands with Barry and Rudy. I was reassured when you called to check that all had been done and gave me your number to ring should there have been any issues whilst in Marrakesh. Really good service and lovely to have the human touch
I am assured that my travel plans will be without any problems. I will not use anyone else.
Thank you as always
Helpful, prompt service.
First rate service. Phones answered promptly. Queries addressed efficiently and quickly. Logan and all the staff I dealt with were extremely helpful. I was very impressed with the price
Great few days
Always good
Great service from Darryll who recommended a fantastic hotel and sorted out our transfers.
The DialAFlight team are awesome, amazing staff who are so helpful and nothing is ever too much to ask.
I appreciate your reliability in sorting my travel needs and am pleased to recommend you to others.
It would have been helpful to be told that we needed paper boarding cards at Marrakesh airport- we had a last minute panic but managed to sort it
Top class, thanks
Will always use Michael to book my holidays
Our guide was enthusiastic to show us Marrakech's historic sites.
At first, he did so, starting with a visit to the glorious Ali Ben Youssef Madrasa, known for its Islamic art of calligraphy and decoration. But soon, all pretence at sightseeing was cast aside as he led his clients from one friend's shop to another's.
EMBRACING THE BUZZ
This was our first lesson for enjoying Marrakech. It is a maelstrom of market forces and everyone wants a piece of the tourist action. That's what gives it a vitality like nowhere else on earth - and the trick is to embrace all this hustle and bustle and enjoy the experience.
Scooters buzz pedestrians, pedestrians shout back; the muezzin calls the faithful to prayer; street food vendors press their offerings on the hungry.
From all directions, crowds funnel into the passageways of the souks, selling every sort of trinket, carpet, basket, clothes, leather work, spices and metalwork as their shopkeepers stand by, ever vigilant for a new customer. Westfield it isn't.
A PLACE TO RELAX
And here is the second lesson. You need a lovely hotel as a relaxing retreat from the excitement of the city. Ours was initially not easy to find. On arrival, we drove through the rose-red city walls and slowed to a crawl. We were in the medina – the heart of old Marrakech.
Where was our hotel? Suddenly, out of the hubbub, a khaki-uniformed doorman appeared and ushered us down a narrow passageway, though a carved wooden door and into the cool of La Sultana Marrakech.
Only three-and-a-half hours earlier, we'd been in London. Now, we were enjoying a welcoming glass of almond milk on the hotel's roof garden, looking out in one direction to the peaks of the Atlas Mountains and in another to the minarets of the old city.
Below us were the 17th century tombs of the city's one-time ruling family and, on a nearby telegraph pole, a couple of storks nested in the sun.
Soon, we left the tranquillity of the hotel to attempt some bartering in the souk.
LEARNING TO BARTER
Despite my wife's best efforts, we never really picked up the art of bargaining. We found it a tricky sport. Instead, we went to a fixed-price supermarket and emerged with an assortment of slippers, lamps, baskets and plates.
Then we headed for Jemaa el-Fnaa, the largest square in Africa and certainly one of the most extraordinary public spaces in the world.
By the end of the weekend, we had seen most of the sights Marrakech has to offer, including Yves St Laurent's Majorelle Garden, which houses an enormous collection of cacti.
MIXING OLD AND NEW
So we decided to take a last look at the city with a horse and carriage. Our hotel doorman explained to the driver that we wanted a one-hour tour, combining something of the old city with a glimpse of the new.
This provided an opportunity for a third lesson. Instructions to the driver of a horse and carriage in Marrakech need to be extremely specific. An hour after we'd left the hotel he was keen to drop us at the already visited Majorelle Garden, where he stopped his barouche.
After we persuaded him to drive on our one-hour tour became two hours, as we meandered through the suburbs and even took in the city's ring road. But as least we saw more of Marrakech than we had bargained for!
We knew by now that the required mantra in Marrakech is 'go with it'. And have fun while you're doing it.
In La Sultana the mood was wonderfully relaxed - and it seemed the right time to join a cookery class.
COOKING LIKE A LOCAL
We were taught how to make the Moroccan speciality, tagine - a slow-cooked stew featuring spices, nuts and dried fruits. It takes its name from the earthenware pot in which it's cooked.
We thoroughly learned the lesson that Marrakech is so gloriously in your face that the perfect plan is to revel in the chaos - and stay somewhere that's perfect to simply switch off.
First published in the Mail Online - February 2018
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