Your calls always answered within 5 rings.
We had a great trip and the tours were excellent.
Would be helpful if BA provided a proper reference for connecting flights to allow for online check-in.
Totally dependable, professional, friendly service and a trusted source of advice.
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
As always Gavin was amazing. Helpful, attentive and customer focused
Very informative, helpful and knowledgeable about my route and all worked out well … many thanks to Chris Briggs
Ivor provided ecellent service at all times, no hesitation in using again and recommending Thank you
I‘ve had nothing but good experiences with DialAFlight.
All went according to plan. Many thanks to the team at DialAFlight
Jamie was exceptionally helpful but was unable to get BA to account for their fault.
Iberia flight a disaster
Great job again Amelia
Amazing holiday - would recommend
I have bought my ticket to Brasil every year from you and with Jake Chudasama. Would not change anything. He is very attentive, helpful and nothing is a problem when I have a few questions.
The whole trip went like clockwork and the tour company in Peru were excellent - so helpful and friendly. All the hotels were very comfortable and the receptionists were very helpful with all our requests. Our guides were all so knowledgeable and pickups were always on time. A most memorable holiday.
Doug is always very helpful when we have complicated long haul flights to book.
Thank you Samuel - you were brilliant as always in finding a reasonable priced ticket. Looking forward to booking again later this year.
Another perfect adventure put together by Libby
Thank you Vinnie and team for 10/10 service.
We had some problems on our return transfer, however this was not a direct result of DialAFlight and a problem with the airline
Despite being a Canadian on this tour which came with a few unexpected and frustrating changes, Guy did a great job with communication and answering questions. Thanks for everything to ensure a great reunion with my friends.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
A hassle free way to organise what was a fairly complicated trip.
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Great service as usual from Joe and Jamie - will continue to use them for our holidays.
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Three-course lunches served by a personal waiter in a blossom-filled almond grove, candlelit dinners under the stars in the Sahara and a refreshing glass of local wine on a roof terrace overlooking the city of Marrakech…
This is exactly the kind of Hollywood movie-style indulgence I enjoyed in Morocco.
I knew the North African country was a popular honey-moon destination but I hadn’t bargained for quite how magical and romantic it would be.
Dar Ahlam translates from Arabic to House of Dreams and there has never been a truer name.
The five-star, all-inclusive establishment prides itself on the theatrical, from the atmospheric entrance procession through dark corridors dimly lit by candles to the ever-changing surroundings.
What might be a room furnished with a plain wooden table one day could feature three covered with tablecloths the next, with golden plates and huge, elaborate candlesticks worthy of a cathedral warmly lighting the space.
Rather than offering a set restaurant with a menu, guests never dine in the same place twice and no meal is the same everything is a (very wonderful) surprise.
The first night, following a dip in the large delightful pool, my boyfriend and I were shown by a waiter to a small building that could have been the priest’s apothecary in Romeo and Juliet: it was filled with pots and wicker baskets of fresh herbs. The scent of rosemary, lemon balm and mint filled the candlelit room while ground spices were piled high in clay pots.
If only I’d been in costume it could have been a scene from a historical drama - this was definitely my kind of hotel.
We were served a delicious pumpkin soup with sourdough bread followed by roasted chicken and lentils all infused with the spices and herbs that surrounded us.
Next day we took bicycles into the surrounding oasis and spent the morning peddling round among the palms in the hot sun. We lunched in an almond grove. The trees were in full bloom and their delightful small pink and white flowers were glorious under the bright blue sky not to mention positively bridal when petals fell confetti-like in the breeze.
The ruins of a deserted town added to the already stunningly romantic backdrop. I felt like I was starring in a Taylor Swift music video.
Our very own dining table was set up in a clearing where we were served a divine three-course lunch (oh lord, my waistline). The hotel really did think of everything even providing straw hats.
But the highlight of our stay was the night we spent in Dar Ahlam’s luxury desert camp.
After a four-hour drive I found myself more in the middle of nowhere than I’ve ever been in my life. But this didn't stop the hotel providing an astounding level of service. Our tent featured a large double bed (with hot water bottles), a bathroom and living space.
We watched the sunset, lolling on cushions at the top of a sand dune, with gin and tonics - but the best was yet to come. After dark, waiters brought out lanterns, dotting them along the sand to lead the way to dinner over the adjacent dune… and the sight when I crested the top was spellbinding.
Flickering lanterns seemed to fill the valley, lighting up the ochre sand. In the middle of it all was a table set for a formal dinner for two next to a roaring firepit, endless stars above us. Romantic beyond belief!
The next day we made our way back across the Atlas Mountains to Marrakech. Here we stayed at La Sultana Marrakech, just moments from the royal palaces, museums and souks of the city.
Intricate wooden carvings, decorative archways, alcoves with plump silky cushions - just wandering around the hotel was a voyage of discovery. The terrace on the top of the building was perfect for a crisp glass of wine at the end of the day exploring the city, the call to prayer from the nearby mosque filling the evening air.
I admit, my time in Morocco infuriated all my friends back home who were following me on Instagram. I insisted I didn't want to gloat - but who am I kidding?
First published in the Mail on Sunday - November 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements