Your calls always answered within 5 rings.
Riad Esprit du Maroc was impossible to find even for our local bag carrier. Where we should have gone was next to a taxi rank and walkable restaurants. Hivenage boasted a roof top bar which was closed due to building work. Luckily Nobu opposite has a terrific bar and view of the city.
Thank you for arranging a great trip. DialAFlight is the best!
Usual 5 star service
Les knows the standard of accommodation we are after and delivers each time. We are reassured that if anything goes wrong DialAFlight are there for us. A big thank you to him and the team.
The transfer from the airport to the hotel is quite difficult to find which makes the arrival stressful.
Friendly and helpful service especially from Dennis
Nicholas Brew, as always, helped organise the trip terrifically and I have recommended DialAFlight to a number of friends already. Our trip was fantastic!
Big thanks to Darryl
Awful taxi company
Excellent service from Dylan yet again. He found the perfect hotel and made all the arrangements leaving us to enjoy our trip.
For visitors going to Marrakech and staying in a Riad in the Medina it may be worth advising them to find one near the city walls or near a vehicle access road. There are many Riads which are unaccessible by vehicle.
Gino and his team delivered perfectly on every front. They even completed some transfer tasks whilst we were away regarding our homeward journey and achieved everything we’d hoped for. It’s 10/10 from us!
The pick up drivers need to display company name if not using company vehicle. Also they need to know pick up is the small pharmacy near the riad Jozanne not the big pharmacy.
Am a regular user and always receive fast and professional service
Great service. Everything was in place and what I wanted
Fantastic holiday and good resort
Excellent service as always from Amelia and the team
The two hotels were rather disappointing - and I would not recommend to other clients.
Thank you Helen and team. You were stars as always. We cannot wait to book with you again.
Kylie Budinger is fantastic - responsive and helpful
Good of Joe to message me whilst we were on our trip to make sure everything was OK.
Our time away was exactly what I was looking for. Thank you.
Very good. Have used this company several times - slick, efficient, listen to any comments, get good seats, speedy check in even for EasyJet flights, when BA flights went wrong due to Heathrow closure. Dealt with refund by the end of the day, advised on how to claim further expenses - very good back up all round. Even informed me of Heathrow closure before BA - they rang me by 6.30am having been in the office since 4.00am helping passengers like me,
Katie Wallis looks after us so well - thank you. It was all very easy, we had the front row seats and were notified of flight time changes very promptly. Looking forward to our next trip…
Two of the 6 hotels did not have heated swimming pools as requested..
Thank you for excellent service. However I will take Vernon's advice and fly business class next time!
I never use anyone other than DialAFlight. I have used you for years and will continue to recommend you to family and friends.
Have passed your details to friends
Very happy with our holiday and how it was organised for us.
Great break
Three-course lunches served by a personal waiter in a blossom-filled almond grove, candlelit dinners under the stars in the Sahara and a refreshing glass of local wine on a roof terrace overlooking the city of Marrakech…
This is exactly the kind of Hollywood movie-style indulgence I enjoyed in Morocco.
I knew the North African country was a popular honey-moon destination but I hadn’t bargained for quite how magical and romantic it would be.
Dar Ahlam translates from Arabic to House of Dreams and there has never been a truer name.
The five-star, all-inclusive establishment prides itself on the theatrical, from the atmospheric entrance procession through dark corridors dimly lit by candles to the ever-changing surroundings.
What might be a room furnished with a plain wooden table one day could feature three covered with tablecloths the next, with golden plates and huge, elaborate candlesticks worthy of a cathedral warmly lighting the space.
Rather than offering a set restaurant with a menu, guests never dine in the same place twice and no meal is the same everything is a (very wonderful) surprise.
The first night, following a dip in the large delightful pool, my boyfriend and I were shown by a waiter to a small building that could have been the priest’s apothecary in Romeo and Juliet: it was filled with pots and wicker baskets of fresh herbs. The scent of rosemary, lemon balm and mint filled the candlelit room while ground spices were piled high in clay pots.
If only I’d been in costume it could have been a scene from a historical drama - this was definitely my kind of hotel.
We were served a delicious pumpkin soup with sourdough bread followed by roasted chicken and lentils all infused with the spices and herbs that surrounded us.
Next day we took bicycles into the surrounding oasis and spent the morning peddling round among the palms in the hot sun. We lunched in an almond grove. The trees were in full bloom and their delightful small pink and white flowers were glorious under the bright blue sky not to mention positively bridal when petals fell confetti-like in the breeze.
The ruins of a deserted town added to the already stunningly romantic backdrop. I felt like I was starring in a Taylor Swift music video.
Our very own dining table was set up in a clearing where we were served a divine three-course lunch (oh lord, my waistline). The hotel really did think of everything even providing straw hats.
But the highlight of our stay was the night we spent in Dar Ahlam’s luxury desert camp.
After a four-hour drive I found myself more in the middle of nowhere than I’ve ever been in my life. But this didn't stop the hotel providing an astounding level of service. Our tent featured a large double bed (with hot water bottles), a bathroom and living space.
We watched the sunset, lolling on cushions at the top of a sand dune, with gin and tonics - but the best was yet to come. After dark, waiters brought out lanterns, dotting them along the sand to lead the way to dinner over the adjacent dune… and the sight when I crested the top was spellbinding.
Flickering lanterns seemed to fill the valley, lighting up the ochre sand. In the middle of it all was a table set for a formal dinner for two next to a roaring firepit, endless stars above us. Romantic beyond belief!
The next day we made our way back across the Atlas Mountains to Marrakech. Here we stayed at La Sultana Marrakech, just moments from the royal palaces, museums and souks of the city.
Intricate wooden carvings, decorative archways, alcoves with plump silky cushions - just wandering around the hotel was a voyage of discovery. The terrace on the top of the building was perfect for a crisp glass of wine at the end of the day exploring the city, the call to prayer from the nearby mosque filling the evening air.
I admit, my time in Morocco infuriated all my friends back home who were following me on Instagram. I insisted I didn't want to gloat - but who am I kidding?
First published in the Mail on Sunday - November 2017
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