Have booked with DialAFlight many times now and never had a problem. They even called me the day before my trip to wish us a lovely time which was a nice touch. I will be booking my next USA holiday with them again very soon.
Harry was fantastic from our first enquiry. Booking was seamless and our hotel was in the most perfect location. His knowledge of New York was second to none, suggesting things for us to do while out there and he seemed genuinley excited for us to take our holiday - that level of customer service is rare.
Service level great. Hotel average
Overall a very good experience. Received a follow up call to ensure that all relevant paperwork had arrived. Offered recommendations for dining and places to visit. Hotel recommended was central and comfortable.
All perfect - well done
Your service was excellent - would definitely use you again
Your colleagues were very helpful, reassuring and efficient
Great flights to New York for a party of seven. Great value, will call you first next time.
No problems at all with travel arrangements and very personal support, thank you.
Very pleased and grateful for all the help and support received from Tara who always goes above and beyond for the customer.
Stephen went above and beyond the call of duty to be helpful. Would highly recommend.
Disabled assistance was excellent -the staff knew exactly what help I needed. Thank you so much for a wonderful trip.
Jake, thank you for all your help. Our trip was made up of several flights and hotels for a very special celebration and everything was perfect
Security at JFK was awful
Every part of our holiday went without a hitch. Crystal Cove deserves 5* listing, staff, food, location, amenities and dine around programme were all excellent..
A very good service
Nick was brilliant and gave good advice. He was very helpful when I had difficulty checking in. No hesitation in booking with you next time.
First class service from the start to the end at a great price. Thank you will certainly recommend and use again .
Working with Bradley is great. No questions unanswered and no holiday idea unexplored. Thanks for being brilliant!
Very pleased to have a personal contact who was excellent
Des always sorts everything out the way I want it
Oli was a real help in finding the right flights and helping when our return flight was cancelled. Great service
Thank you Daniel. We had a magical trip with no worries - all down to his help and advice. Having your app was such a reassurance too.
Great experience from start to finish. We look forward to our next long haul holiday through DialAFlight.
Lloyd fab as always. Hotel was amazing. Always comes up with the goods
Everything went as planned.
Highly recommend Bruce at DialAFlight - could not have been more helpful.
Everything went to plan
Couldn't be more pleased with DialAFlight. Everything perfect
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