Trevor Henderson came up trumps. Sofitel New York was superb - great room, excellent food, helpful staff and so very conveniently located. Our flights went like clockwork. All through the booking process and right before we left Trevor was in contact to make sure we had what we needed. DialAFlight don't just sell you a holiday, they usher you through an experience.
Perfect. We will be booking with you again soon.
Can’t fault Marshall our travel agent but the hotel in NY was a disappointment and I personally would not recommend DialAFlight using it as an option unless a client specifically requests they do.
Thanks once again to Teddy Ramage for a fantastic holiday...
Always a pleasure to have Jessica on the case, Efficient, friendly - and on the ball!
Kieran was an absolute star - helped and guided me at all times. No matter how many calls and emails I have sent. He went above and beyond.
Perfect hotel central to everything. Thank you Jackson for sending us to the Belvedere
Thanks Vinnie and team
Fab service once again. Third time using DialAFlight and they took all the stress and effort out of booking a two-state trip to New York and Washington DC. Shout out to our booking manager Jessie for her first class service and ensuring we had everything ready to go.
Robbie is so helpful and my trip was amazing - will be booking again very soon
Really personalised support again -3rd trip with you!
Tyler has been excellent and a pleasure to deal with from sourcing hotels and flights to communication and assistance throughout. Very grateful to have used him planning our trips and would highly recommend
Always great service from the DialAFlight crew…. especially Nathan Sparks.
Great to have verbal, attainable reassurance from Ruby and her team
Efficient and slick process. Justin was fab, really helpful.
Excellent service throughout with great support and follow up from Seymour.
Fantastic service yet again from Michelle Dooler - the flights and hotels were delivered fully as recommended and promised.
Roger Smith was extremely professional when booking and recommended a better flight time. He phoned us on a couple of occasions to check that we had all the necessary documentation to enter the US. He also phoned a couple of days before we flew to check to see if needed any further help. Excellent service all round.
I have recommended DialAFlight to friends and family as they offer a first class service. Ben looks after us so well and always goes beyond what’s expected. He takes away all the stress of finding that ideal destination.
Great service. Would recommend the hotel we stayed in as central. Swiss Air were very good
This is second time we have used you and could not be happier with the service provided by our Joe Orton. He kept us informed and answered all our questions very promptly and even phoned the day before to check again we had all we needed to travel. Great service
Excellent service from Tyler and the team. Professional and extremely helpful as always. Much appreciated.
As always Roy Copeland gets it right every time
Made our trip incredibly easy - very high standard of service and will definitely use again.
Libby is brilliant. She is efficient and attentive. I always book with Libby and recommend her to friends and colleagues
Thank you Larry Anglin
Have dealt with you for over 30 years, you have never let me down. Love my present agent, Rupert Chadderton and the personal service he is giving. He understands exactly what we require and he delivers!
Thanks to Karl for great service and understanding - our much belated and amended trip was well worth the wait! Both hotels were fabulous and the flights were great too.
Great service - kept updated and good value. Very knowledgeable on destination and best options for airlines.
Want to see the best of New York? Then forget about the tourist traps and head to the places that native New Yorkers rate the highest: the bars, the burgers, the brunches and everything in between. We've pulled all the latest award-winners together to reveal a best-in-show New York that's full of surprises.
Testing out all the venues has taken me to parts of the city I didn't know existed - and it's given me a road map for the perfect city tour. Here's my verdict on each of the new local favourites.
No accolade is fought over more fiercely than the one for the city's best burger - and at the New York Wine and Food Festival, Clinton Hall's Double Smash romped home with the People's Choice award for its two beef patties with cheese, cheese sauce and crispy shallots, served on a mountain of fries.
How does it work, I ask, when I turn up to the Washington Street branch. 'You find a flat space and put your butt on it,' says the barman cheerfully. The place is noisy, with a bank of TVs, plus an outside area with pitch and putt and giant Jenga. It's as much a hangout as a hamburger destination.
VERDICT: Filling, but with two burgers, cheese and cheese sauce, it's a bit much. I prefer the simple Corner Bistro burger on W 4th Street.
Just a year after opening, Frenchette in the Tribeca district has scooped a collection of awards, including Eater's Restaurant of the Year for its gutsy Gallic food. The decor belongs to a Truffaut film. Best of all, there's a bargain prix fixe menu – including two courses, a glass of wine and an espresso
VERDICT: I came expecting pretension but it's relaxed with a buzz.
Coffee Project, East Village
Time Out magazine named this tiny coffee bar the best in the city, and owner Chi Sum Ngai's signature drink is a deconstructed latte. For the uninitiated, that's separate cups of espresso, steamed milk from a farm in Salem in upstate New York, and a latte, which you sip one at a time. They come accompanied by a glass of sparkling water to cleanse the palate, and a wafer. This may be a place of (expensive) coffee pilgrimage, but you can still pop in for a quick cappuccino if you prefer.
VERDICT: Wins on every level - a world away from Starbucks.
BEST STREET FOOD
Royal Grill Halal
From the pretzels in Central Park to artisanal cookie dough in Brooklyn's weekly Smorgasburg market, New Yorkers have a full-throated passion for street food, and the annual Vendy Awards reward the best of the best. This year, Royal Grill Halal won the People's Choice Cup. On 44th Street near Bryant Park, the tiny metal cart may look like all the others in the street, but the appreciative queue at its shiny counter makes it stand out.
VERDICT: One of the best curries I've ever eaten. Delicious. fresh and, at a bargain.
BEST ROOFTOP BAR
New York is all about the skyscrapers, and as it is the epitome of big-city cool to have a drink at the top of one, the race to be awarded the best rooftop bar is tough. The latest Grub Street magazine winner is Ophelia, and even though it's next door to the no-fun UN building, this 26th-floor eyrie has all the hipster bar essentials, including taxidermy, laid-back charm and well-constructed cocktails - favourites include classic martinis. The place also has a playful history - Frank Sinatra hung out here when it was called the Top Of The Tower restaurant.
VERDICT: It's a charmer of a bar with no attitude, despite the altitude.
BEST NEW PIZZA
In December, this tiny pizzeria topped website Gothamist's best pizza list. Based on Broadway, high on the Upper West Side, it was a controversial choice because owner Frank Tuttolomondo uses a focaccia base instead of a more traditional one. But the queues speak for themselves, and so do the pizzas. Toppings are loaded with a generous hand and the resulting pizza is charred, cheap and delicious.
VERDICT: A bargain doorstep-size pizza, but the location is a bit out of the way.
BEST STORE-AS-A HANGOUT
The Big Apple has made such a feature over 'shops as social places' that New York magazine created an awards category for them - and this is the latest winner. Traffic roars past, but this all-white shop in SoHo is a haven of serenity. Inside, there's a selection of ceramics, fashion and books, a small cafe and even a garden in which to hang out.
My coffee comes with two sprigs of lavender. I'm not sure why, but I appreciate the gesture. It is expensive, but the serenity is priceless, even if everything else in the shop is way out of my league in terms of price.
VERDICT: It looks a bit intimidating but I love it.
The annual James Beard awards are America's food Oscars and in 2018 it voted Missy Robbins the best chef in New York. Her restaurant, Lilia, is a light and airy warehouse space in the ultra-hip Williamsburg area of Brooklyn. You want a table? Reservations open up once a month and disappear within minutes, but if you turn up with the other foodie faithful at 5.30pm, you can eat at the bar.
VERDICT: Sitting at the bar is great fun and lets you look into the kitchen. My pasta was delicious.
Dante has been a landmark in Greenwich Village since 1915, and since it opened a bar in 2015 it hasn't stopped winning awards.
The current winner of best bar from Time Out, it has style in spades, with bow-tied barmen behind the counter. The negronis are spectacular, and the food is just as good as the cocktails (pastas and salads are best). Real fans sit at the bar - and get there early as happy hour runs from 3pm to 6pm.
VERDICT: This place doesn't rest on its award-winning laurels - it's welcoming, relaxed, and the cocktails and food are delicious.
The stylish readers of Travel & Leisure magazine voted this hotel New York's finest. Tucked away on a leafy street near Central Park, an understated entrance leads to a series of hidden bars and restaurants - some available only for guests, others open to all - and some tiny terraces. Serving French food with Moroccan touches, flower-filled Majorelle has been called New York's prettiest restaurant.
Upstairs, the charm and stratospheric service levels continue, with 74 very spacious rooms and suites, all eau-de-nil peacefulness and old-school luxury.
VERDICT: Unshowy but very polished, The Lowell definitely lives up to its billing. It's low-key but lovely.
First published in the Mail on Sunday - June 2019
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