020·7962·9933
Daniel organised everything, kept in touch, and looked after us right up to the night before the flight.
Kennedy superb as usual booking and sorting our trip
Great efficient service!
Ollie was very helpful. Thanks for helping to make it a great holiday.
I just love the fact that I get to talk to an actual person. Thank you to Conrad for dealing with our journeys.
Hotel was merely OK - but for the price, in Manhattan, more could probably not be expected.
Excellent service and communication - everything was very smooth and I felt reassured that any problems would be dealt with immediately. Highly recommend
Stacey always looks after us - wouldn’t go anywhere else. Great service
Have already recommended you as you were very helpful
Very helpful. Donovan was great. Used this company previously and would always use first
Kieran was fantastic. He kept us informed all the way through, got us a great deal and we had a fab time!
Carter was fantastic to deal with
Everything went as planned. Will def use again
Many thanks to Tyler - spot on throughout
Fast and efficient service from the team who came to the rescue when our original holiday was cancelled. First time users but we'll definitely use DialAFlight again.
Isaac has been fabulous.His recommendation for the accommodation was perfect.
Tara was excellent as usual.
As usual, Theo was great and would recommend him to anyone
Everything that was arranged was perfect
Fantastic as always.
Great hotel. Great service from Logan
Always first-class service from Grant and everything went smoothly.
Really excellent service from start to finish.
First time I've used your service but wouldn't hesitate to use you again. Special thanks to Jasper.
Dexter was fantastic. He went above and beyond in sourcing me the best flight deal and did everything he said he was going to do. I was kept informed of every update right up to my departure. Thank you DialAFlight
Thank you for arranging a brilliant trip away.
Friendly and efficient, as usual.
In a world of mediocre service Charles was flawless
Daniel had patience in finding us the trip that met our needs and budget. He was enthusiastic and had great communication skills. We had an awesome holiday - the trip of a lifetime.
Great service that I'll recommend and use again
We arrived in New York on Black Friday, the day after Thanksgiving when the city goes into a retail frenzy.
With hindsight, it was probably not the best day to choose. However, as a professional cricketer, it's not easy to find time to get away for a holiday - we play Tests at home during the summer and head overseas for tours in the winter. Fortunately, I managed to fit in this short trip to New York in between the series against Pakistan and the current one against South Africa.
Neither my wife Alice nor I had been to the Big Apple before so it was a bit of an adventure for both of us. I travel to a lot of countries around the world but I rarely have the chance to do touristy things - usually the most I get to see is a cricket ground, the hotel and the airport.
Alice and I usually prefer to get away from it all at a rural spot somewhere for a little relaxation. As you can imagine, New York was an entirely different prospect. But as we had only four days in which to enjoy ourselves, we thought we would try something different.
We stayed at the Mandarin Oriental at the southern end of Central Park on Columbus Circle. The view from our room was jaw-dropping. It certainly had the 'wow' factor. After dumping our luggage, we set out to explore the city and quickly discovered how easy it is to get from one place to another, whether you want to walk, take the subway or flag down one of the city's famous yellow taxis.
Since this was only a short break, we had to plan our visit pretty carefully to make sure we saw all the places we wanted. First on our list was the Ground Zero memorial at the site of the World Trade Center, where the new Freedom Tower now stands. We didn't have time to visit the museum - the queue was massive - but we were impressed by the poignant memorial, which records the names of all the victims of the September 11 attacks. The memorial consists of a field of trees interrupted by the footprints of the Twin Towers which are filled with water.
Like most people, I can recall exactly what I was doing on 9/11. I was 16 at the time, and watched on TV the horrifying moments when the planes crashed into the towers. I was very shaken, so visiting the site was an incredibly moving experience. Alice and I didn't bring our seven-month old baby Elsie with us this time - we'll take her when she's old enough to appreciate it.
Having a few days without her meant we could take advantage of the New York nightlife. One evening we headed to Broadway to see the musical Chicago, and another night we went to see the New York Knicks lose to the Houston Rockets at Madison Square Garden. I don't claim to know a huge amount about basketball, but the atmosphere inside the stadium was electric.
We had planned to do a little shopping, but having landed on Black Friday, we quickly realised we had arrived at a challenging time for hitting the stores. Still, it was interesting to see New Yorkers rushing to snap up bargains in famous stores such as Saks, Bloomingdale's and Macy's.
One of the most exciting things for me was just standing in the heart of Times Square. It's a place you've seen in films so many times that you feel you've been there before.
Alice and I headed to New York with high expectations and the city more than lived up to them. And having a few days away from the cricket field meant I could eat whatever I wanted. One morning I had waffles and ice cream for breakfast just because I could. Delicious.
You often hear that New Yorkers can be rude and abrupt, but we didn't find that. At the basketball match, for example, we found everyone was very welcoming.
Playing cricket does take to you such wonderful places around the world. They do play cricket in New York - there are a lot of people from the Caribbean living and working in the city - so perhaps one day I might play there too. Like most things in the Big Apple, I'm sure it will be extraordinary and unforgettable.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
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All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
