020·7962·9933
Niall was very helpful and kept me in touch with flight changes which was very reassuring in the current times.
Thanks again Eric and team. You got me home after my flight was cancelled. Hope you are all safe and well and that I can book with you again after all this madness is over!
Big thanks to Roy and Elliot who are real superstars and gave excellent customer service. I remembered that I flew a few years ago and booked with DialAFlight and that the service was good - and lo and behold I got the same guys/team again. Please pass on my thanks to them for changes that were made to my flight- I just about made it out in the nick of time before they closed all the airports!
Your service is fantastic and I have recommended you to many friends. Quick, efficient and friendly. I don't know why anyone trawls the internet themselves when you do such a better job of it.
Philippa couldn't have done more to get us back from New York. Our flight was cancelled and she advised us it was better to get home as soon as possible as flights were being cancelled. She rearranged our flights very quickly and was reassuring. Couldn't fault what she did for us.
Great prices, excellent support, great App for the mobile and professional back up from Roy
I can't imagine how busy the DialAFlight team is with all the disruption that COVID-19 is causing. My flight was cancelled. Tommy was on the case immediately and rearranged travel for the same day - an outstanding achievement in extreme circumstances.
The service we received was exceptional Many thanks especially to Ben
Frank was extremely helpful, getting me a nice deal to travel in my emergency for bereavement as well as ensuring I returned home after Virgin Atlantic suspended their flights.
Victoria was amazing, thank you so much for all your help!
Laura excelled in the way she arranged for an early flight home to avoid us being trapped in NYC, due to coronavirus restrictions
It was enjoyable and the staff friendly and attentive.
Staff very helpful and always get back to you when promised.
Dale was faultless as always
Very good experience with DialAFlight. Will surely recommend.
Great customer service from Sean
Everything went smoothly. Will definitely use DialAFlight again.
We had an amazing trip to New York thanks to Gino. This is the second time we have booked a holiday with him and we can’t stress enough how efficient and helpful he is.
We had a lovely time in New York and are very grateful for your customer service and support. Thank you for the good advice and reassurance that helped make our trip a success.
It’s quick and easy to book with Kieran at DialAFlight. I would definitely recommend as e takes the stress out of a stressful process!
Excellent from start to finish. I found my booking agent was always easy to reach and answered any questions I had. Would definitely recommend
Jerry delivered as always .. many thanks for finding me a great hotel in a really good location. I had a fantastic holiday.
I will use your company again .... very helpful service and competitive prices.
Excellent helpful staff. Have now made two separate bookings and all good. About to book again.
Thanks for smoothly arranging a change to my New York schedule - extending my stay by 14 days and changing my flight back to London.
Easiest, quickest flight I’ve ever booked
All went very well
Travis is always really helpful
Excellent staff - well done.
I've fallen head over heels in love with New York thanks to the care and attention taken by Marshall who has arranged a few holidays for me over the last three years.
We arrived in New York on Black Friday, the day after Thanksgiving when the city goes into a retail frenzy.
With hindsight, it was probably not the best day to choose. However, as a professional cricketer, it's not easy to find time to get away for a holiday - we play Tests at home during the summer and head overseas for tours in the winter. Fortunately, I managed to fit in this short trip to New York in between the series against Pakistan and the current one against South Africa.
Neither my wife Alice nor I had been to the Big Apple before so it was a bit of an adventure for both of us. I travel to a lot of countries around the world but I rarely have the chance to do touristy things - usually the most I get to see is a cricket ground, the hotel and the airport.
Alice and I usually prefer to get away from it all at a rural spot somewhere for a little relaxation. As you can imagine, New York was an entirely different prospect. But as we had only four days in which to enjoy ourselves, we thought we would try something different.
We stayed at the Mandarin Oriental at the southern end of Central Park on Columbus Circle. The view from our room was jaw-dropping. It certainly had the 'wow' factor. After dumping our luggage, we set out to explore the city and quickly discovered how easy it is to get from one place to another, whether you want to walk, take the subway or flag down one of the city's famous yellow taxis.
Since this was only a short break, we had to plan our visit pretty carefully to make sure we saw all the places we wanted. First on our list was the Ground Zero memorial at the site of the World Trade Center, where the new Freedom Tower now stands. We didn't have time to visit the museum - the queue was massive - but we were impressed by the poignant memorial, which records the names of all the victims of the September 11 attacks. The memorial consists of a field of trees interrupted by the footprints of the Twin Towers which are filled with water.
Like most people, I can recall exactly what I was doing on 9/11. I was 16 at the time, and watched on TV the horrifying moments when the planes crashed into the towers. I was very shaken, so visiting the site was an incredibly moving experience. Alice and I didn't bring our seven-month old baby Elsie with us this time - we'll take her when she's old enough to appreciate it.
Having a few days without her meant we could take advantage of the New York nightlife. One evening we headed to Broadway to see the musical Chicago, and another night we went to see the New York Knicks lose to the Houston Rockets at Madison Square Garden. I don't claim to know a huge amount about basketball, but the atmosphere inside the stadium was electric.
We had planned to do a little shopping, but having landed on Black Friday, we quickly realised we had arrived at a challenging time for hitting the stores. Still, it was interesting to see New Yorkers rushing to snap up bargains in famous stores such as Saks, Bloomingdale's and Macy's.
One of the most exciting things for me was just standing in the heart of Times Square. It's a place you've seen in films so many times that you feel you've been there before.
Alice and I headed to New York with high expectations and the city more than lived up to them. And having a few days away from the cricket field meant I could eat whatever I wanted. One morning I had waffles and ice cream for breakfast just because I could. Delicious.
You often hear that New Yorkers can be rude and abrupt, but we didn't find that. At the basketball match, for example, we found everyone was very welcoming.
Playing cricket does take to you such wonderful places around the world. They do play cricket in New York - there are a lot of people from the Caribbean living and working in the city - so perhaps one day I might play there too. Like most things in the Big Apple, I'm sure it will be extraordinary and unforgettable.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
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