Excellent as ever - many thanks!
Robert was great keeping us updated with all the changes.
Matthew has remained in contact with me throughout this year arranging and re - arranging trips. Excellent customer care, service and is always goes the extra mile.
Reassuringly in the background particularly in these uncertain times for travelling
Stacey planned this trip for us. Everything was absolutely brilliant. Would highly recommend and our next holiday has already been booked with them,
Our homeward flight was cancelled as we waiting for check in for our outward flight! By the time we’d checked in Rupert had reorganised our flight home so no stress.
Smon always delivers just what is needed, and then a little bit more
The staff were so helpful. I travel a lot and use DialAFlight every time
Good communications whilst being stuck in Barbados. Helped me with alternate flight, always responded and called me back as I could not make outgoing calls on my phone
You arranged our return flights to Barbados but within two hours of arriving we were told that our cruise was cancelled. You then arranged for us to fly back to the UK 24 hours later and since arriving home have provided an excellent customer service.
We have used DialAFlight for over 12 years and cannot praise the team enough for their excellent support. From the early days of handling an airline going bust to repatriating us this last week under very difficult circumstances your professionalism and personal care has always been exceptional. We must have been through your entire team this last few days, calling you at all hours, but every one of you has continued to provide that special service we have come to take for granted. You have a unique team spirit that is rare these days and we wish you all the very best.
Wonderful service as usual, thank you
I missed my flight but you found me a fight 2 days later while Virgin could not get me a flight until Friday
Ben was very efficient and managed to get us home early from Barbados this past weekend. Excellent service.
You are all brilliant
Nick and his team were on hand whenever we had a query especially when we thought we might not get back from Barbados on Thursday.
Good communication throughout
I will definitely use your services again
Brody is super helpful!
When we initially booked we could only get first class going out. I asked Matthew if by any chance some first came available for the return flight would he try and get them for us. He not only got us first class both ways but it was also cheaper than the original tickets. Brilliant!
Logan and team great as usual.
Amazing holiday well put together.
Guidance when a country changes its immigration process would help. Barbados now has a non paper process which came as a surprise - typically not straightforward!!
Best holiday EVER. Thank you
You manage to combine good personal service and advice with competitive pricing - not easy. I will be pleased to use you and recommend you to friends.
Special thanks to Dexter who is always so helpful.
I had a very bad experience with DialAFlight 10 years ago, this time, I couldn't praise your staff enough.
We will be booking with you again later in the year for our next trip. Many thanks.
2nd time I've used DialAFlight and both times I have received great customer service, Jade, Teddy and others were always very helpful whenever I had a query or issue. Will definitely use again.
Could not be more helpful
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