Your calls always answered within 5 rings.
I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Huge thanks to Zoe Lane who went above and beyond yet again. I’m so pleased I deal with DialAFlight as her service is of the highest quality.
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Great service from Donovan as per usual
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Thank you for a great service - always on the end of the phone when we had a query and able to help.
Lucy McNab was excellent!
Staff in the lounge and onboard were friendly and helpful
Helpful and efficient as always! Many thanks.
Really appreciated the call the day before we left to ensure we had all docs and reminding us to check-in. Thank you!
Stacey Rayner is a Rock Star !
We trust DialAFlight always - and staff so friendly polite and efficient - well done
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
It would have been very helpful to have had the literature given at the "meet & greet" on arrival in Windhoek a month before departure to familiarise with routes between accommodation.
Thank you for your help with this booking
Excellent service as always
Always select a great hotel and good flight options. Fantastic service!
Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
I was very happy with the service provided by DialAFlight and would recommend them to family and friends
Kieran and team are amazing
Everything went smoothly and to plan. Another excellent trip thanks to DialAFlight
Good to include baggage allowance in the DialAFlight app rather than a link to the airline site…particularly for smaller airlines where this info isn’t easy to access nor correlate with the flight booked
Usually boutique and with an intimate and luxurious atmosphere, hotels based on an historic plantation house give you the chance to truly embrace the authentic character, culture and charm of the Caribbean. Here we've showcased for you some that could hardly be more beautiful and beguiling.
Strawberry Hill Hotel, Jamaica
Set at 3,000-ft on the steep slopes of Jamaica's Blue Mountains, Strawberry Hill benefits from an eco-system of tropical warmth combined with cooling breezes - and a micro-climate that means a huge variety of plants thrive in the hotel's celebrated gardens. Guests stay in 13 white Georgian clapboard cottages, each with a four-poster - and a veranda and hammock.
Plantation owners usually built their homes to take full advantage of the view - and from the pool deck here it's stupendous, with the vista of Kingston far below and the Caribbean Sea glinting beyond. Nelson visited and was beguiled.
It's said the name was chosen by original owner Horace Walpole, British man of letters and Nelson's cousin. It was opened as a hotel by Island Records founder Chris Blackwell in 1994.
Montpelier Plantation Inn, Nevis
Few plantation hotels can claim to be more elegant than the Montpelier, set at 750-ft on a hill in the island's quiet south, with views of a volcano and the sea.
Semi-detached cottages, providing 19 airy guest rooms plus three separate villas, are dotted discreetly about the hillside, looking out over lush tropical gardens. The emphasis is on relaxation and getting away from it all - there are giant beds, tiled floors, white linen...and no televisions in the rooms.
A 300-year-old sugar mill houses a lovely dining room, with wonderful cuisine. There is of course a Nelson connection - he married Fanny Nisbet on the estate in 1787. And a Princess Diana connection too - she visited with William and Harry in the early 90s. The hotel runs a shuttle to its own private beach.
Sweetfield Manor, Bridgetown, Barbados
White-painted, green-shuttered and shaded by palms, the calm, easy-going charm of Sweetfield Manor is immediately apparent. Inside are stylish, antique-furnished bedrooms, good food, an enticing natural-looking swimming pool - and the whole ambience enhanced by peacocks roaming the lovely grounds. There are ten bedrooms, some in the main house with others in separate buildings reached through a pretty brick-paved courtyard.
It could hardly be more restful (with the occasional squawk of a peacock!) - some rooms have wooden decks, rocking chairs and daybeds suspended on ropes. Bathrooms have walk-in rainforest showers.
The hotel is set on a ridge inland, very handy for the island capital of Bridgetown but well away from the hustle and bustle - and the extensive garden has peaceful and intimate seating areas.
Cotton House, Mustique
Fabulously set on gently rising lawns close to the beach on the 1,400-acre private island of Mustique, this is an enchanting 17-room hotel on the site of a former sugar mill and cotton warehouse. It's the epitome of colonial charm meeting modern comfort.
The heart of the property is the ultra-elegant Great Room, remodelled by Parisian designer Tristan Auer - each week a complimentary cocktail party is held here, attended by virtually everyone on the island.
Mustique, in the Grenadine island chain, was bought in 1958 by aristocrat Colin Tennant, who made it a dream holiday paradise much prized by celebrities. Cotton House is surrounded by walking trails and there's an equestrian centre - plus utterly superb coral-sand beaches for romantic strolls.
Nisbet Plantation Beach Club, Nevis
All boxes are ticked here for the perfect Caribbean getaway. Nisbet, built in the late 1770s, is idyllically set right on the beach. Around the extensive grounds - dotted with coconut palms leading down to the beach - are 36 rooms and cottages, while The Great House, an elegant haven of rugs and antique chairs, houses the drawing room and bar. The dining room is on the covered wraparound veranda.
Nisbet was once a sugar plantation and it was here that Nelson first met Fanny Nisbet. The pool is gorgeously set by the sea, and there's a hot tub, sunbathing decks, a tennis court and croquet lawn - and early-risers can join the manager and his wife on a complimentary hike!
First published in the Daily Mail - April 2020
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