Your calls always answered within 5 rings.
I want to thank Abbie for all her help - making my extended holiday a smooth one.
The team performance, as always, lived up to our expectations !
All worked as expected, your agent in St Lucia is brilliant
Gavin always delivers.
All went very well. Had a fabulous holiday
Friendly and competent staff
Since booking with Tristan I have never used another agent to book my flights. I have introduced many of my family and friends to him because I know he will do a good job
Always good service.
Amazing, professional service. John Huff was fantastic. He kept us updated and even called the day before our departure to check everything was alright. Excellent service; 10 out of 10 across the board.
Slight issue with local suppliers but otherwise all OK
Another fantastic holiday. Andrew continues to provide first class service on every trip we book with him.
I have been using DialAFlight for so many years I have always recommended them to friends and family who now only use them too. Great staff goes that extra mile
My trip went very well. l was very impressed to have the wheelchair service booked for me. A big thank you to Teddy.
It was so easy and Hope was excellent.
A massive thanks to Dominic and his team for going above and beyond to deliver
Too long to wait for connecting flight to Heathrow from Charlotte, 5 hours!
Big shout out to Molly
The staff are very friendly and flexible when making their suggestions
Liam my travel consultant, was always available to answer any questions or query I had, even whilst on holiday he responded to emails I sent him.
Ivor at DialAFlight always goes the extra mile and checks to make sure everything is just perfect!Can’t wait to arrange my next getaway, got to do some saving first…
As always DialAFlight have been the best, would never use any other to manage my flights. Thank you Lee Coughtrey.
It was good to speak to Conrad again and the fact he has been there for so many years gave me a lot of confidence in re-booking.
The room which I was allocated had a wonderful view. Thanks Alfie
I like having a conversation with someone who knows you. That’s why my first port of call for a holiday is DialAFlight. You are kept in the loop with checks along the way via email or phone calls. So you are ready for your trip with no surprises. The app is great.
Great as always - thanks Ross
Good services
Joe Orton went above and beyond to help me with arrangements following a bereavement, I could not have managed without him and I am truly grateful I went through your company for my tickets.
Return flight was horrible, one of the worst I've ever had but that isn't your company's responsibility.
Fantastic service and I know if I need to contact you that I will get a response and resolution. Planning my next trip
Friendly, supportive and responsive
It was while having the de-stress Swedish massage the realisation hit me - everyone should enjoy this luxury on their holidays.
Mind you, I had the same thought while sipping rum punch on the beautiful white sandy beach, paddle boarding in the Caribbean Sea and watching the sun set over the island's palm trees.
In fact, it was a thought never far from my mind during our entire seven-day stay in Barbados. That's the thing about the Bajans - they not only make you feel welcome, but like you're part of the family.
I was offered more cocktails and rum than you can shake a stick at, kept well fed with delicious fresh produce every day (fried plantain, anyone?) and given the chance to try every watersport I could think of (the rubber rings are definitely one to blow away the cobwebs!) - and it all came from the friendliest team I could imagine.
A stay at Waves Hotel & Spa or Tamarind Resort, both owned by Elegant Hotels in the affluent St James area of the west coast of Barbados, is like nothing I’ve experienced before.
Staff are super friendly, attentive and always on hand - but give you enough distance should you want the space and time to yourself.
Relaxing on a lounger with drink in hand under the hot summer sun of the palm trees was definitely one way to forget about the daily routine of work back home for a while.
The barmen conjure up the most delicious cocktails (ask Arden at Tamarind for the chilli mango - it won't disappoint).
And the watersports team are just downright fun. Think tubing, sailing, paddle-boarding, waterskiing, wakeboarding and snorkelling - all included in the stay.
The all-inclusive package not only promises fun on the water - but ensures drinks are always flowing, food (and by food I mean delicious fine dining) is abundant, and kicking back and relaxing is simply the order of the day. In fact, you might never want to leave.
The Waves hotel is a chic four-star beachfront property - the modern and contemporary architecture filled with high-end designer beachscape furnishings.
With two restaurants from which to choose (the Seascape overlooking the beach and serving a locally-sourced fresh menu daily or the Shiso - an Asian fusion delight), a cafe serving fresh coffee, delicious hearty salads and homemade cakes all day, afternoon tea and fresh fruit and ice lollies delivered straight to your sun lounger if you wish - you certainly won't go hungry.
And that's before you've tried the cocktail list. I can highly recommend the Off The Lip and Gin Fizz delights.
If that all sounds too heady, the great thing about Elegant Hotels is that you can move freely between each of their seven resorts and an award-winning restaurant on the island.
It means you could enjoy breakfast on the beach at Waves, before a mid-afternoon massage and rum punch at the swim-up pool of Colony Club before enjoying cocktails and a lobster & jazz dance at sunset at Tamarind.
The water taxi ferries guests between each hotel - meaning you can hop on and off as you please depending on where the mood takes you.
We decided to split our holiday in two and spent half our time at Tamarind before moving on to Waves - less than a 10-minute drive further along the coast.
Bigger than Waves, with 104 bedrooms to 70, The Tamarind still feels like a private haven.
With ocean-view suites spread along the seafront, there was nothing better than waking up and enjoying a morning coffee on our balcony while watching the waves lap the shore just a stone's throw away.
In fact, the suite was so big (king-sized cloud-like bed included) that you could lounge around the room all day - and sunbathe on the balcony.
But that would mean missing out on all of the beautiful surroundings - and the delicious oatmeal fritters at breakfast weren't going to eat themselves.
First published in the Mail Online - January 2019
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