Your calls always answered within 5 rings.
Troy was outstanding as usual, definitely use you again
Excellent and professional throughout
Both flights and seating were good. Thanks.
Have used DialAFlight for years. Never had any complaints, always BRILLIANT.
Thanks Ross for a perfect holiday and all your communication prior to the trip.
Excellent service from Nick Beattie as always. Thank you
Our seats on the way back were opposite sides of plane
Great service especially from Ryan
Staff at Waves hotel very friendly at all times as were the taxi drivers. Beach much smaller than I expected. Evening menu was a bit limited, especially for my wife who is a vegetarian. The one disappointment was the lack of availability to travel to the sister hotels for lunch - only 2 were open.
Very good. Always respond quickly. Will recommend happily.
Five stars service
Thanks Donovan. Five stars
Freddie was as helpful as ever. We won't hesitate to use you again
As ever the arrangements were great but it's the customer service from Craig Paul and his team that make them my only choice for long haul holidays
Super holiday to Barbados arranged by Becky. Thanks so much.
Thanks Craig - fab service as always
As always perfectly happy with DialAFlight
Always get such great service using DialAFlight - they never disappoint
Very efficient and helpful
DialAFlight are always most accommodating in finding a flight for the dates we require.
Thanks so much for your help William, especially with the Heathrow fire - you were still able to secure us a flight the very next morning. Well done!
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
Vinnie is fantastic!
Excellent service from Ralph and Tristan. We were impressed with the service and will definitely be reccommending DialAFlight to family and friends. Many thanks!
Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
We were not allowed into the sea because it was dangerous. It did spoil our holiday. I hope this will update the information you give your clients.
Travis is always professional and helpful
When our flight was cancelled with Virgin because of the Heathrow fire, we were contacted promptly and were put on the next available flight. The speed and efficiency of this service was fantastic. We were able to still have a great holiday despite losing a day. Thank you so much
It was while having the de-stress Swedish massage the realisation hit me - everyone should enjoy this luxury on their holidays.
Mind you, I had the same thought while sipping rum punch on the beautiful white sandy beach, paddle boarding in the Caribbean Sea and watching the sun set over the island's palm trees.
In fact, it was a thought never far from my mind during our entire seven-day stay in Barbados. That's the thing about the Bajans - they not only make you feel welcome, but like you're part of the family.
I was offered more cocktails and rum than you can shake a stick at, kept well fed with delicious fresh produce every day (fried plantain, anyone?) and given the chance to try every watersport I could think of (the rubber rings are definitely one to blow away the cobwebs!) - and it all came from the friendliest team I could imagine.
A stay at Waves Hotel & Spa or Tamarind Resort, both owned by Elegant Hotels in the affluent St James area of the west coast of Barbados, is like nothing I’ve experienced before.
Staff are super friendly, attentive and always on hand - but give you enough distance should you want the space and time to yourself.
Relaxing on a lounger with drink in hand under the hot summer sun of the palm trees was definitely one way to forget about the daily routine of work back home for a while.
The barmen conjure up the most delicious cocktails (ask Arden at Tamarind for the chilli mango - it won't disappoint).
And the watersports team are just downright fun. Think tubing, sailing, paddle-boarding, waterskiing, wakeboarding and snorkelling - all included in the stay.
The all-inclusive package not only promises fun on the water - but ensures drinks are always flowing, food (and by food I mean delicious fine dining) is abundant, and kicking back and relaxing is simply the order of the day. In fact, you might never want to leave.
The Waves hotel is a chic four-star beachfront property - the modern and contemporary architecture filled with high-end designer beachscape furnishings.
With two restaurants from which to choose (the Seascape overlooking the beach and serving a locally-sourced fresh menu daily or the Shiso - an Asian fusion delight), a cafe serving fresh coffee, delicious hearty salads and homemade cakes all day, afternoon tea and fresh fruit and ice lollies delivered straight to your sun lounger if you wish - you certainly won't go hungry.
And that's before you've tried the cocktail list. I can highly recommend the Off The Lip and Gin Fizz delights.
If that all sounds too heady, the great thing about Elegant Hotels is that you can move freely between each of their seven resorts and an award-winning restaurant on the island.
It means you could enjoy breakfast on the beach at Waves, before a mid-afternoon massage and rum punch at the swim-up pool of Colony Club before enjoying cocktails and a lobster & jazz dance at sunset at Tamarind.
The water taxi ferries guests between each hotel - meaning you can hop on and off as you please depending on where the mood takes you.
We decided to split our holiday in two and spent half our time at Tamarind before moving on to Waves - less than a 10-minute drive further along the coast.
Bigger than Waves, with 104 bedrooms to 70, The Tamarind still feels like a private haven.
With ocean-view suites spread along the seafront, there was nothing better than waking up and enjoying a morning coffee on our balcony while watching the waves lap the shore just a stone's throw away.
In fact, the suite was so big (king-sized cloud-like bed included) that you could lounge around the room all day - and sunbathe on the balcony.
But that would mean missing out on all of the beautiful surroundings - and the delicious oatmeal fritters at breakfast weren't going to eat themselves.
First published in the Mail Online - January 2019
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