Great customer service was provided by Callum!
Perfect service again from Ross
Taylor and his team were truly amazing with everything
Overall satisfied, but sometimes was not easy getting the information we needed, but had a great holiday
Fast, prompt and friendly service. Would definitely highly recommend
Fantastic service as usual from Kylie
Like many our flights were cancelled each year through Covid-19, however Robert and team did their upmost to keep us updated and then get us the best price. Cannot praise them enough for their kind, caring professional manner and keeping us updated at every opportunity. Thank you so much. Highly recommend
Excellent service as usual from Jeff especially given the numerous rescheduling of this holiday! All information correct and as expected with flight, transfer and accommodation.
Thank you for your patience and help over two difficult years. Special thanks to Jack.
Conrad is the best
Provided great level of support before holiday and at destination.
The meet and greet at the airport in Barbados was excellent with an excellent car transfer.
Have already recommended you guys to a friend of ours and they used your service a couple of weeks ago. Sally and her team do an excellent job of looking after me, that's why I keep using DialAFlight
Thanks again Ivor. Don’t ever want to book a flight without you!
Very helpful and efficient
Riley is an asset to your company.
Curtis is the best staff member to deal with. He has helped me on a lot of flights and will get a suitable price for the flight I want
All in all a wonderful holiday. Thank you Joe and Carl - excellent service as usual.
Professional and friendly help as always from Dennis
Wonderful advice on flights and all worked well - we had great flights too with BA
Really good - just wasn’t quite understanding the Covid requirements through a BIM app. But generally very good service.
Kelly is amazing!
Connie was very thorough and kept in touch right up until we flew. We will definitely book again
Thank you Russell - all your help was really appreciated
Service was excellent from enquiry to booking to flights.
Thank you to Sean. I have already recommended him to my tenants!
DialAFlight were fantastic as usual. One of our suitcases arrived in Barbados minus the padlock. On our return to Heathrow we waited 1 hour and 50 minutes at the carausel for our luggage - the second padlock was missing and the suitcase broken
Finn was excellent and provided great personal service throughout.
Used you a few times. Always recommend you to my friends. Never failed us.
Dylan has been the best! So kind, patient and efficient. Very professional.
It was while having the de-stress Swedish massage the realisation hit me - everyone should enjoy this luxury on their holidays.
Mind you, I had the same thought while sipping rum punch on the beautiful white sandy beach, paddle boarding in the Caribbean Sea and watching the sun set over the island's palm trees.
In fact, it was a thought never far from my mind during our entire seven-day stay in Barbados. That's the thing about the Bajans - they not only make you feel welcome, but like you're part of the family.
I was offered more cocktails and rum than you can shake a stick at, kept well fed with delicious fresh produce every day (fried plantain, anyone?) and given the chance to try every watersport I could think of (the rubber rings are definitely one to blow away the cobwebs!) - and it all came from the friendliest team I could imagine.
A stay at Waves Hotel & Spa or Tamarind Resort, both owned by Elegant Hotels in the affluent St James area of the west coast of Barbados, is like nothing I’ve experienced before.
Staff are super friendly, attentive and always on hand - but give you enough distance should you want the space and time to yourself.
Relaxing on a lounger with drink in hand under the hot summer sun of the palm trees was definitely one way to forget about the daily routine of work back home for a while.
The barmen conjure up the most delicious cocktails (ask Arden at Tamarind for the chilli mango - it won't disappoint).
And the watersports team are just downright fun. Think tubing, sailing, paddle-boarding, waterskiing, wakeboarding and snorkelling - all included in the stay.
The all-inclusive package not only promises fun on the water - but ensures drinks are always flowing, food (and by food I mean delicious fine dining) is abundant, and kicking back and relaxing is simply the order of the day. In fact, you might never want to leave.
The Waves hotel is a chic four-star beachfront property - the modern and contemporary architecture filled with high-end designer beachscape furnishings.
With two restaurants from which to choose (the Seascape overlooking the beach and serving a locally-sourced fresh menu daily or the Shiso - an Asian fusion delight), a cafe serving fresh coffee, delicious hearty salads and homemade cakes all day, afternoon tea and fresh fruit and ice lollies delivered straight to your sun lounger if you wish - you certainly won't go hungry.
And that's before you've tried the cocktail list. I can highly recommend the Off The Lip and Gin Fizz delights.
If that all sounds too heady, the great thing about Elegant Hotels is that you can move freely between each of their seven resorts and an award-winning restaurant on the island.
It means you could enjoy breakfast on the beach at Waves, before a mid-afternoon massage and rum punch at the swim-up pool of Colony Club before enjoying cocktails and a lobster & jazz dance at sunset at Tamarind.
The water taxi ferries guests between each hotel - meaning you can hop on and off as you please depending on where the mood takes you.
We decided to split our holiday in two and spent half our time at Tamarind before moving on to Waves - less than a 10-minute drive further along the coast.
Bigger than Waves, with 104 bedrooms to 70, The Tamarind still feels like a private haven.
With ocean-view suites spread along the seafront, there was nothing better than waking up and enjoying a morning coffee on our balcony while watching the waves lap the shore just a stone's throw away.
In fact, the suite was so big (king-sized cloud-like bed included) that you could lounge around the room all day - and sunbathe on the balcony.
But that would mean missing out on all of the beautiful surroundings - and the delicious oatmeal fritters at breakfast weren't going to eat themselves.
First published in the Mail Online - January 2019
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