Your calls always answered within 5 rings.
A very good experience..
Everything was excellent as usual
As always wonderful support, advice from Cristiana who went above any beyond to help. Wouldn't book with anyone else. Thank you once again.
Tony was great!
Will certainly book through you again. Frazer was very good dealing with all our enquiries.
I had loads of issues due to flight cancellation but no fault of DialAFlight
Edward Scudder went over and above the call of duty in finding flights and the best route for our three plane journey. A big thank you to DialAFlight for what must be 16 years of booking flights for us - and always being brilliant!
Perfect yet again
Noah and his team are amazing, updating me on changes and phoning me just before I leave to check everything's OK
Fantastic Lucy, sorted everything and the assisted help for my husband was waiting for us.
Joe Orton is an absolute credit to your company - we had a fantastic holiday and would definitely recommend his services to friends and family.
Excellent service from start to finish. Communication was excellent and Elliott phoned to wish all a good holiday the day before our departure.
Staff go above and beyond with their support. We always book through DialAFlight for this reason. Steven Merrells and his team helped us on numerous occasions for our most recent trip, looking at date changes, getting an extra person on our flight and with seat bookings. Excellent service throughout.
All worked out great and met all our expectations
Thank you Oliver!
It was 5 star all the way
Great organisation and communication which helped us have a wonderful holiday. Thank you Cody for your help
I have used Calvin for a number of holidays and he has never failed to provide a fantastic experience and great customer service. I have recommended him to a number of my friends because of this.
As always Manny Mittoo provided a professional service in organising these flights for myself and my daughter.
Great service from enquiring, to booking, till returning. We will be using you again and already recommended lots of people. A big thanks to Michelle who was so helpful.
I have already recommended you! Staff are easily contactable and eager to get everything right for the customer. Great service.
Knowing that someone is there to help and guide you is a huge relief. Even when Sadie wasn’t working one of the team was able to help and reassure me
The trip was beautifully planned for us. Everything was so well managed. The team at DialAFlight were all so happy to answer questions. Won't hesitate to use again.
Our trip was amazing on every level. Everything went to plan. The accommodation was perfect in both locations. We had excellent guides from Exo travel. Huge thanks to Kylie for organising a trip of a lifetime (we loved it so much we want to go back!)
Keely was brilliant - we had some issues with the flights which were not DialAFlight's fault and she was very helpful
Always recommending you to our friends
So many problems with this Indonesian booking but beyond your control and ours. Mainly down to Etihad's flight changes and regulations for check in and seat reservations. Think we will try to avoid them in the future.
Very helpful and good guidance. Everything went to plan and I felt that if it didn't I had a trusted service to call upon and help.
5 star service
Gordon is the MAN!
Some might remember a TV show of seven years ago called The Young Ones (not to be confused with the comedy series of the Eighties), in which six celebrities in their 70s and 80s attempt to overcome some of the problems of ageing by harking back to the 1970s.
They spent their time in a country house decked out as a 1970s time capsule. The idea was to transport them back to their heyday - they walked on shag pile carpet and watched Crossroads, sipping Dandelion & Burdock, to see if it improved their ailing health and failing memories.
The six were cricket umpire Dickie Bird, dancer Lionel Blair, newsreader Kenneth Kendall, radio presenter Derek Jameson and actresses Sylvia Syms and Liz Smith - and it seems that taking them back to a world where everything was strictly 1975 had a miraculous effect. The experiment, particularly the part involving shag pile carpets, was very successful and they did feel younger.
I mention this because I met a very clever man called Bengt in Bequia, a tiny island just a speedboat dash from Mustique, who is conducting a similar experiment. Bengt is the proud owner of the Bequia Beach Hotel, which is full of couples of a certain age congratulating other couples for being so much younger than all the other couples of almost certainly the same age.
Trapped in time
For Bengt, you see, has created a perfect time capsule. By the time you've checked into one of the 1930s colonial-style rooms with 1950s-style posters, and followed 1960s-style wooden signs to the bar and ordered your first Dark 'n' Stormy, you're already feeling 20 years younger.
It's not just the decor, agreeable though it is. Everything here exudes old-style charisma, a Pathé newsreel picture of how the Caribbean used to be before the big bucks and giant cruise liners steamed in.
There's nothing fusty about the Bequia Beach Club, but everything is as it should be. Charming open-air restaurant on the beach: check. Delicious fresh seafood: check. Friendly but unpushy staff: check. Secluded stretch of sand fringing a gently swelling ocean: check. Cool pool with mysterious rejuvenating powers: check. Friendly faces at the bar swapping rum-punchy gossip about how Carole Middleton put people's noses out of joint in Mustique: check.
The island, which hasn't changed much since Harold Macmillan stayed here (someone told me they'd read he came up with 'You've never had it so good' on the island) is proud of its Royal connections.
Princess Margaret once dropped anchor off Bequia. As a result there's a rather fetching beach named after her. A 30-minute stroll away is the capital, Port Elizabeth, a scruffily teeming one-street town packed with shops, markets and harbourside bars.
Forty minutes away by twin-prop plane is the five-star Coral Reef Club in Barbados, where we stayed for our second week. It, too, exudes old-school cool, although this time for very A-list guests.
Had they wished, the owners of this hotel could have adopted the Bequia naming policy and christened its beach after visiting royalty. Or you could now be staying in a Harold Pinter, Agatha Christie or Prince Harry suite. All have enjoyed the hospitality of the O'Hara family, who have owned the hotel since the 1950s.
But this is the kind of hotel where the rich, famous and we lesser mortals can drift in and out incognito.
No wonder Agatha Christie was inspired to write A Caribbean Mystery here.
There's still an air of exotic mystery about the place, as if a man in tennis whites might appear at any moment among the palms and confess to Miss Marple that yes, it was he who committed the heinous murder in the bougainvillea and he doesn't care who knows it.
Every room is high-spec and the restaurant is high-end. But Coral Reef hasn't lost sight of the good old days. You can bet every dry martini here is shaken, not stirred.
If you hanker after a nightclub, well, that's just a short car ride away - this is hip and happening Barbados after all. But at the Coral Reef it's more cocktails and cool crooners.
Family values
The Coral Reef Club is built on good old-fashioned family values. And that's down to the O'Haras. They may look as if they've stepped out of a Ralph Lauren catalogue, with their brilliant white shirts and glossy good looks, but they are a very real sleeves-rolled-up presence in the hotel.
Matriarch Cynthia glides around the reception rooms and hosts an elegant cocktail party once a week, and sons Mark and Patrick patrol the restaurant.
This is not just their livelihood, it's their home, and you are made to feel like their guests, not just hotel guests.
First published in the Mail Online - February 2017
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