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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Brilliant service
Always a professional service offering very competitive prices.
Dylan was great helping me with a flight to Melbourne at short notice. The return was better than the outward journey but I probably won’t fly with Royal Brunei again though.
I telephoned a few times and every person I spoke to was extremely helpful and friendly and put my mind at ease. Everything worked out perfectly.
No complaints, excellent notifications.
Excellent customer service. Couldn't have wished for anything better.
Excellent service as always.
Will always use DialAFligh, highly recommended
Byron was just brilliant and so helpful.
Keep up the good work
Very efficient and friendly service. More than happy to recommend and I would use your services again.
Flights with Thai Airways worked well particularly the timings. Thanks Lee
All went well, you have never let me down, many thanks.
All went according to plan, thank you
Support by staff excellent throughout booking and price obtained for my recent trip to Melbourne better than I could obtain elsewhere. Would definitely recommend and would not consider looking elsewhere.
To improve service I think it would be useful if DialAFlight suggested or offered to arrange seat reservations at the time of booking.
Marvellous service for long haul flights and hotel booked at very short notice.
Good flights proposed in terms of price and timings, and good follow up. We flew China Southern which I thoroughly recommend.
Thank you to Jacob and Sebastian for excellent customer service and knowledge. 10 out of 10.
Someone should let the Irish authorities know what ‘in transit ‘ means, as we had to go through the rigmarole of entering Ireland and going through the security scans again. This was on both the outward and inward journeys. We have never had to do this before, in Heathrow, Amsterdam or Frankfurt to name those that readily spring to mind.
This was the second time I have used DialAFlight and will do in the future
Again excellent service and help from Callum.
I was again impressed by the 'post sale' service and willingness to sort out the booking of specific seats and to change one of the flights to give a longer connection. Lovely people to deal with.
Had to pay £140 for extra bag as although allowance was 30 kg each did not say only one bag each! Very annoyed and perhaps you could make this clearer to future bookings
Really impressed with the speed, efficiency and friendliness of the company. Will definitely use again.
Logan was fantastic
Gary is always an excellent help. Would return to Hamilton Island. Wouldn't recommend Best Western Melbourne Airport Motel.
Thanks Jerry, great stuff as usual
Hayley was brilliant and helped us out down to an emergency visa while we were travelling! Recommend!
My flight was delayed by 24 hours.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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