Excellent customer care including phoning to ensure everything in place and ready to go
Good support and efficient service
A fantastic holiday - Ricoh was spot on .
All three hotels were excellent, and the transfers were timely. The HaLong Bay tour was enjoyable but the boat was a little 'tired'. It was difficult to get into Vietnam as customs officials wanted to see my return ticket so this caused issues at first. This will be resolved with a visa which will be required from June.
I only just made the flight connection at Bangkok.
Everything went as planned. Your timely reminders and follow up are always welcome, thank you.
Keep up the good work
Many thanks to Glen for his patience
You looked after us well.
Co-operation and time and input from all at DialAFlight, especially Roray was superb. So many heartfelt thanks to all!
As always Sally and her fellow workers always work hard for their customers. Great service, great staff
I've used DialAFlight for years as it's trusted and value for money. It may not be the cheapest but only by a few pounds but at least I'm in safe hands
Glen was amazing and very helpful. A great adventure.
Worth asking anyone travelling to Vietnam whether they are also going to Cambodia - most are. I had just downloaded a visa but I re-entered Vietnam so needed the multi-entry one -$70 US. It was fine as the Mekong River cruise ship from which we re-entered Vietnam did it for me. Lovely trip and all flights fine on time and good.
Thanks Sonny, brilliant service. I'm not a seasoned traveller but I felt well supported all the time.
Everything worked perfectly
Logan was, as always, attentive, professional and efficient. I shall be booking with DialAFlight again, thank you Logan!
I will definitely use again
Wesley, as always, was incredibly helpful.
Simon did a great job
Reggie was brilliant
Keep up the good work
Good to be able to talk to a travel consultant rather than booking online.
Karl Patel arranged my holiday and he did an amazing job. Holiday of a lifetime and he was always on hand if I needed to talk to him.
From suggestions of alternative routes to the last minute call - all excellent
Felix was really helpful and answered various last minute queries I had whilst abroad. Thanks!
Excellent as usual William!
Would have been useful to know about a visa when we got to Vietnam as we couldn't go through passport control. We had to wait for 3 hours in arrivals until the next airline could check us in. Everything else was great, we had flights cancelled and you sorted us out, thank you.
Sasha was brilliant. In less than 10 min I was off to Vietnam the next day and returned safely a week later.
Very nice, patient and helpful staff, good communication. I can recommend DialAFlight with all my heart.
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